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April 2024 by Priscilla G.
PetSmart seems like they treat the animals way better than petco. The guinea pigs at pet co have one hide out for 3-5 piggy's, no hay, no pallets one water dispenser.
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January 2024 by Julie M.
I have been going to different groomers for the past 5 years and finally decided to give Petsmart grooming a try based on the good reviews. I am so happy I did! Natasia and Taryn have both groomed my dogs and the job is first rate, top notch. They pay attention to details, ears, feet, nails, coat, sanitary areas are all done perfectly. Its so nice to have a thorough job done. So many other groomer miss things, but not these folks! Highly recommend; you will love this place. My pom looks like he's ready for the runway. Thank you!
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January 2024 by Bailey A.
Worst Petsmart I've ever shopped at. I have to get prescription food for my cat, and the prescription was expired. I didn't know this because every other Petsmart had been giving it to me. I had asked them if they could sell me some to get by till I could get a new prescription, and this grown man in his 60's gets offended by me and says he won't sell to me. It's cat food. He brings over his "manager" who's in her 20's, no name tag, extremely rude the second she walked up, talking to me like I'm a child. Another cashier started chiming in. I had THREE employees yelling at me telling me I was wrong. I asked for all their names and they told me "I don't have to" straight from the managers mouth and they all conveniently weren't wearing name tags, of course! I cannot believe the lack of professionalism here. When I left there were FIVE employees telling me to leave, as I'm literally walking out the door. I don't understand what the hell is wrong with the people who work here but y'all should try smiling for once. Good lord.
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December 2023 by Annie M.
I do not recommend the grooming service. I watched my dogs groomer get impatient & frustrated with my dog after hours of being there. When they are behind they throw the dogs in kennels in the back. After 4 hours she still was not done and they botched her. Traumatic experience for her!
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November 2023 by Anna Haupt
Customer service was great, you have to pay an extra $15 for the express wash or else they leave your dog for several hours in a crate while they dry and they work on other dogs. Other than having to pay extra for the express feature, we had a good experience. Staff was very friendly and kind and she left with a nice bandana around her neck.
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August 2023 by Cheryl Warenski
I tool my Tatanka in for a grooming last Friday. I left specificific instructions on what I wanted done. I spoke with Taryn and discussed my wishes. I told her I wanted a dry bath and absolutely NO LION CUT OR SHAVING! I told her I only wanted a hygiene clip around his little butt and trimmed under his chin. She asked if I would like some of the length taken off and I told her no less than one inch short!!!!! I was furious when I got him back home and saw that they scalped him and left tufts of scraggly looking edges ????? needless to say I made them return my money! I will never ever set foot in that store except to go to the Bamfield hospital for vet service!!!! He was so embarrassed and mad at me he wouldn't sleep in bed with me for a week ?
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July 2023 by Patti Ann Wright
My puppy and my cat love these people and look forward to coming!
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June 2023 by Rachel Barham
I have to leave a great review and an apology. I was running 15 minutes late due to an accident and the staff here was very accommodating despite us being the last appointment of the day. I got to the store and there was no one in the grooming department, so I was frustrated and felt misled. I realized 20 minutes later that I went to Petco, not PetSmart. I can’t apologize enough to the staff here for holding you guys up, and am so appreciative that you were willing to accommodate us.
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June 2023 by Nicholas R.
Most possibly the worst groomer in Denver. They butchered one of my dogs haircuts and seemingly always have an excuse for poor service. They couldn't cut my dogs nails because the dog was "too uneasy to cut them safely." This has never been an issue in the past. Goes to show the quality of their groomers, or should I say lack of quality. I'll never go here again.
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May 2023 by Liv M.
I had sort of funny thing happen the other day, I went in to try and donate some food that we no longer needed after our pet passed away , the cashier, I think Patty or Peggy or something scowled at me and said in a really descending tone, "We only take OUR food back! And do you have a receipt?!" I wasn't quite sure how to answer her as I was simply trying to donate, but luckily, another worker came out from behind the counter and assured me that, "Yes, we absolutely do take donations! Thank you so much for going out of your way to help other pets, and I'm so sorry to hear you lost a family member." I do remember her name, Joslyn. Thank you for being kind and helpful Joslyn!
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April 2023 by Paige A.
I just took my puppy Charlie to PetSmart today, Meghan M was his groomer. She did such an amazing job! I cannot give enough praises to her. I have yet to find someone that is nice and does an amazing job on my dogs hair. I will definitely be going back to her! I highly recommend!
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January 2023 by Elizabeth Palka
Im always a little nervous taking my deaf puppy somewhere new, but the ladies at the grooming salon were amazing. Raina did an especially amazing job with my high energy, special needs puppy.
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December 2022 by tom cox
Didn't have any pets to be groomed but we found our fish supplies. Employees were very nice and helped us out.
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December 2022 by Leiya Kenney
My pup Moose (1.5 year old female bernedoodle) and I LOVE going to see Laura to get our hair cut! Laura is so sweet and handles our puppy energy like a champ!I tell all my friends, especially the ones with doodles, to see her because she’s so patient and kind with the doggos, and does a great job every time with Moose, even when we’re a squiggly little girl!
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December 2022 by Sandy Mitchell
They gave Max a nice shiny coat and clean