-
November 2023 by Toni Hall
I brought my 2015 tacoma in for an alignment check and alignment if needed.After an hour or so, we were told they couldn't complete the alignment due to a seized lock nut.They quoted us for 2 new tie rod assemblys for around $1200.I took my truck to another shop and they had no issues with this and told me my tie rods are fine. I spent $110 for the alignment.
-
November 2023 by Jason Markijohn
From my initial phone call to going to the shop, 5 star experience all around! Alex was wonderful to deal with and very polite. The customer service was greatly appreciated.
-
November 2023 by Marla Martin
This place was exceptional from the moment I walked in the door until I drove away. I am amazed with the customer service and the speedy service. Oscar and crew were outstanding at explaining every detail to me and staying in communication with me during this process. I feel confident in my new friends at Big Brand Tites and will recommend them to family friends and colleagues.
-
November 2023 by Angelo Gentile
I needed a nail pulled out of my tire and the tire repaired. I stopped at three different places before I stopped at Big Brand Tire & Service. All the other places said they could not take me right away and I would have to come back. Big Brand Tire & Service took me right away. When they finished the repair I walked up to the desk expecting to pay. There was no charge for a flat tire repair. I was very surprised because I did not purchase the tires from them. Very nice friendly service and a clean waiting room. I would definitely go back for tires or other services they perform.
-
October 2023 by Massimo Delisi
The gentleman named Alex that works at the front desk was very helpful and knowledgeable. I got 4 brand new tires at a good price and the work was done day off. I’d highly recommend Alex and his staff for any new tire sale, brakes and other services
-
October 2023 by Mia Zinko
Fast, friendly & affordable service! Alex & Robert & Devon are very personable and friendly. My Chevy got her new shoes for the winter, and alignment and an oil change... Thanks guys for making sure she was good to go for me, I appreciate you ?
-
October 2023 by Kandy McDaniel
Same day service. I was able to get in one hour after calling them . They were quick and efficient at getting my new tires and oil change got it back in less then 2 hoursprice was great. Alex on the phone and the gentleman at the front desk were very polite and knew what they were doing. Thank you!
-
September 2023 by Jason Wendleton
I was able to get in and get out quickly at drop off. When they were done, they called and got me back on the road just as fast. At no time was I pressured to pay for additional services I didn't need or wasn't looking for. Overall, my first experience was positive and Ill be returning in the future.
-
September 2023 by Linda Thompson
I took my vehicle in for what I thought was a very expensive suspension problem. It turned out to be nothing more than a loose spare tire. Instead of inflating my bill by fixing something that didn't need work, all I paid was the diagnostic fee. As a single senior woman I really appreciated that. Alex was wonderful to deal with. And I was really taken care of.
-
September 2023 by Piper Rosen
I met 3 of the guys working here. All were equally delightful, helpful, knowledgeable, and EXTREMELY nice. They all went above and beyond and treated me like family. Not once did I feel like they wanted to rip me off. These guys are my forever mechanics. I highly recommend
-
September 2023 by Tabitha Norman
Big Brand Tire & Service delivers exceptional quality and top-notch service. Their expertise in tires and automotive care is unmatched. With a wide range of products and skilled staff, they ensure a smooth ride for your vehicle. A reliable choice for all your tire and service needs.
-
August 2023 by G
Used Pickering's for years and years, and they have now sold out to a national brand Big Brand Tire & Service... be aware of this when going here and reading these reviews. Personally, I will be taking my business elsewhere to a locally-owned shop. It is hard to believe that this family sold out the Pickering name after having been in business for so many generations.
-
July 2023 by Mike M.
Moving my son to Florida from Denver. Decided to move most of his belongings in a small U-Haul trailer and pull it with our 2015 Honda CRV. I wanted to make sure the CRV was in great condition for the trip. Took it to Big Brand and asked them to inspect it bumper to bumper. They were friendly, told me exactly what they were going to do and understood why I needed it done. Only took 2 hours. Went over what they had found. I agreed with them and thought that the price was fair. They didn't try to gouge me on prices of items for oil change, air filters, wipers, etc. Excellent service, would definitely recommend them
-
July 2023 by Amanda
Michael has gone above and beyond. Their customer service is awesome. Quality work as well! Highly recommend
-
July 2023 by Amber Olsen
Michael is fantastic and a good reason I keep returning. I enjoyed the small business that Pickerings is, the honest mechanics that work here, but unsure where Big Brand will take it.. Thank you Michael!
