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March 2024 by Anastacia Hall
I used to love bringing my dog here. He loves it here. But in the last 4-6 months or so, they’ve raised their prices multiple times, hired a 2 new front desk women (1 who I tried talking with but came across like I wasn’t worth her time and a younger red head who was rude, anti-communicative, and unhelpful), and made new changes that were more of a headache than anything. After taking my dog here for the last 2 years, I’m glad I never have to bring him back again.
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March 2024 by Saundra Crook
My cat was ok when I picked her up from boarding. Two Ponds called me and I returned to pickup a cushion I left behind. Thanks. Saundra
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March 2024 by William Keith
I brought my dog in for grooming yesterday at noon. I asked if I shampoo him the day before he would be clean and dry, so all they would need to do is cut. They wouldn't do that. I had to have him shampooed and cut there for 3 times he rate we had been paying to our former groomer. (Who recently retired). She would cut 2 of our dogs in 45 minutes.and it was always perfect. Yesterday I dropped 1 dog off at noon. I went to pick him up at 1:45. They hadn't started the cut yet. ( they were waiting for him to dry naturally) at 2:24 he still wasn't done. I live 33 miles from there. I told the to stop. Give me my dog. He still wasn't done. I cut hair for 25 years. If it takes 2 1/2 hours to groom a dog, it's no wonder they charge so much. I paid with tip $108.00. For a bad cut. Blow dryer would have saved 2 hours of dry time, and I could have gotten a complete grooming done, and they would have had more time to groom other dogs. Instead I paid rent for 2 waisted hours, and got the worst grooming my dog ever had. I would highly not recommend a grooming there.
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March 2024 by Brian Phelps
Always love getting my dogs groomed here. Prices have gone up, but they always do a great job. I'll keep coming back. It was a month booking out in advance, but now it seems like only a week or two. (attached are before and after pictures. Yes, they had to get shaved b/c they were matted)
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March 2024 by Karen Holstein
Their staff makes this the place to go. Our puppies have been socializing, exercising, and chilling here since 2018.
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March 2024 by Alexa Zoesch
Keep dogs in the dark over night in small cages. Don’t give them adequate play time outside or walks when they are boarded.
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March 2024 by Amy
We have been coming here for about 6 years now. Even with management changes the staff still do a good job loving on the pups.
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February 2024 by Callie K.
Do not take your dog here. From start to finish this place was an absolute shit show. When boarding your dog they don't automatically send them to doggie daycare during the day. It's an extra fee. I paid that fee but upon checking the cameras every day noticed my dogs were just being left in this jail cell they call a "cabin". I sent an email asking them to 1) let my dogs out and 2) provide a second bed for my second dog ( I know some dogs sleep cuddle together but mine have their own beds). They apologized and promised they'd get them out for the remainder of their stay. They did not. I had to write back again telling them I can see the dogs being kenneled. They wrote back and said there was more miscommunication on their end that they'd get them out for the remainder of their stay which at this point was only one more day. So upsetting to have to watch your dogs being treated like they're in a shelter but not be there to help and get them out. Will not ever go back.
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January 2024 by Nancy Talley
Our 11 month had a great 1st day!Would highly recommend them!
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January 2024 by Nash love
A bit on the expensive side, but they did an amazing job grooming my dog.
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December 2023 by Bedwar01
Freya loves it here. I think she has more fun than we do on vacation!
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December 2023 by Susi Baxter-Seitz
We took our foster for a full groom after he had been in a shelter for a month and Shelby did an amazing job with him. His fur and nails were perfectly trimmed, he was clean and the shelter smell was gone.
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November 2023 by Jennifer Mueller
Great for grooming! Easy to book and they’ll work with your dog’s needs. Their groomers truly care about the dogs and listen to what you’re asking for. Our dogs always come out of their appointments happy and cute!
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November 2023 by Fiona Cirino
Was really nervous about leaving my dog as he has never been kenneled. It was wonderful to keep an eye on him through the video system and gave me such peace of mind. I had a lovely much needed vacation and so did he.
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November 2023 by Mary Jo Cooper
My pup had the best time, her first time at Two Ponds daycare. Everyone made us feel so welcome. Very professional. She played hard and came home exhausted. You know what they say: a tired dog is a good dog. But seriously being part of a pack is invaluable to her growth, and something that I cannot give her. We will be back. She loves playing and learns so much from being in the pack.