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November 2023 by James E.
I will add to their bad reviews. They have a huge sign that states no appointment necessary for vaccines. The pharmacist asked me if I had an appointment we said no and your sign says walk-ins welcome. I was told that I needed to make an appointment. The appointment was made for one hour later. My wife was with me and she also wanted a Covid shot. They were going to schedule her appointment a half hour after mine. I was also looking for a passport photo and was told that they were not set up today for that and I would need to go to another Walgreens. So much for customer service. Guess I will look to get our Covid shots and passport photo elsewhere.
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September 2023 by No Ha (D bob)
I know why Walgreens is losing money because all their pharmacies are closed on the weekend when everybody goes out to get the stuff they need for the week good choice their corporate
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July 2023 by archana kumari
Very cordial on the phone
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June 2023 by Jo R.
This has to be the most disorganized Walgreens pharmacy there is. My husband was just there today and the tech told him the prescription wasn't ready. My husband even showed him the "paid for and ready screen" with the QR code you get in the app and still said they didn't have it. I called, they have it. Went back and had to spell my incredibly complicated name out for him... "J-o". Ohhhh there it is. If this were the first time we had a story like this I would just assume they had a new guy or something but this has happened repeatedly and they literally couldn't care less to try to solve the problem. They just like to say "no" so you come back at least once I could tell lots of fail stories about this location but I'm finally taking the time to warn the rest of you to save yourself the frustration and go somewhere else. Probably just avoid Walgreens altogether like we plan to do.
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April 2023 by kevin whitiak
This pharmacy is like never open
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February 2023 by Karen D.
Meds ordered Friday morning prescription not filled by 3 pm then they closed til Monday. Tried to pickup on Monday at 2:15 told it was not ready come back in 15 min went back at 230 sat in drive thru until 330 then told I had to come inside for pain pills. I just had a total knee replacement so they finally let me have my prescriptions. I'll be changing pharmacies. Walgreens will not get one more penny from me.
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December 2022 by Austin S.
This location is busier than most local Walgreens. I guess with it being right off Sheridan and adjacent to a King Soopers it gets more foot traffic. I think most Walgreens customers just pop in and out. Don't think I've ever seen one absolutely slammed with customers though. Small fragrance section. You can buy the usual over the counter medicines as a Target, Safeway, or King Soopers. You could do a full grocery shop here but that would probably cost you a second mortgage. If you want to grab an ice cream, bag of sour patch kids, or a red bull this is a reasonable option for sure. Christmas or birthday cards? Check. Toys for kids? Check. Toys for pets AND treats? Check and check. A regular one stop shop where you can even get a passport photo taken. Film developed. And packages delivered?! It's not super common, yet. But I've had band merchandise delivered here. It was cheaper than to my house for some reason so I said why not. Stopped in and have them my ID and my hoodie was delivered easy peasy. I guess to cut down on commute time or carbon output some companies are delivering to one central spot and allowing people to pick up said items as their leisure. This location like most has a pharmacy with a walk up counter as well as a drive through option. They also offer Covid testing via the drive through but not as many test options as other nearby Walgreens. Other locations offer rapid and PCR testing and you can register online the same as you would for in person vaccines. Generally a speedy checkout with a cashier. Always employees stocking shelves and they'll ask if you need assistance finding anything or finding you name brand or a comparable product. Thanks for taking care of us Walgreens!
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July 2022 by Google user
I understand our pharmacies are short staffed and overworked. But please learn how to communicate better: 1. Learn how to not hang up in people l, esp when they’ve been on hold for 30+ minutes: 2. If the walk-in pharmacy is closed, put a sign on the front door so we don’t park and walk to the back finding signs telling us that only the drive through is open.
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July 2022 by Theresa P.
Called to have my RX transferred and spoke to someone on Monday 7/18/2022 they said sure we can do that now and you will receive a text as soon as its done. On Tuesday after no text was received I called and Becky said that they didn't receive anything. I explained again that I needed it today because I was on my last pill the day before. I have to take antibiotics 3 times a day to stay alive and this location has no sense of urgency. She told me that she checked to see if it was sent to another location and said no it had not been and they would get it done after lunch so I called back at 3 and spoke to Patrick and he told me that it could take another 24 hours and I said yes they told me that yesterday when I said I needed it today. He said well I didn't get a call yesterday so I said ok I am a liar I need my RX. He agreed to get it ASAP then I receive a call back from a female yelling at me saying that I called the wrong location that it was at 72nd and Federal and that I shouldn't call anyone a liar. I called that location and they did not have it but the nice man that answered called and go it taken care of in a few minuets. I called myself a liar and I now remember why I quit going to this Pharmacy location because the staff is incredibly unprofessional and moves at a turtles pace unless its lunch time. The aren't open convenient hours anymore and act put out by questions. Don't waste your time there are plenty of other locations to choose from the only reason I went was because my insurance no longer has a contract with CVS. I would be surprised if this location stays in business with this kind of staff.
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January 2022 by Leilani J.
Filled out the online registration form to get a covid test luckily it showed a time available the same day just later in the afternoon. I was given the appointment details after registration. When I got there I mentioned I was there for a rapid test the lady who helped me mentioned it's done through the drive through but it's not a rapid test I must be at the wrong location, I showed her the appointment details I was given, they couldn't find me on their list even though I was showing them the information on my phone given after filling out the registration online. I even confirmed is this your address for this location? Which it was the right location. She said if I didn't get an email that Information I showed was not a confirmation. Both of the staff acted like they were helpless to the situation, nor did they try to assist me in getting tested as I stood there not sure what to do, her suggestion was I go somewhere else.
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January 2022 by Lei J.
Filled out the online registration form to get a covid test luckily it showed a time available the same day just later in the afternoon. I was given the appointment details after registration. When I got there I mentioned I was there for a rapid test the lady who helped me mentioned it's done through the drive through but it's not a rapid test I must be at the wrong location, I showed her the appointment details I was given, they couldn't find me on their list even though I was showing them the information on my phone given after filling out the registration online. I even confirmed is this your address for this location? Which it was the right location. She said if I didn't get an email that Information I showed was not a confirmation. Both of the staff acted like they were helpless to the situation, nor did they try to assist me in getting tested as I stood there not sure what to do, her suggestion was I go somewhere else.
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January 2022 by Natalie Ramirez
I am not one to write reviews but this is the most frustrating and inconsistent pharmacy I’ve ever been to in my life.I have been without my antidepressants for over a week because they have shut down randomly with no explanation. Their hours are so unpredictable and when they are open the line is unbearably long. Today I waited in line for 35 minutes and had to leave because I had an appointment. I came back at 5:30 pm (they aren’t supposed to close until 7) and they were closed with no explanation. I do not blame the pharmacists or the people working at Walgreens in the slightest. I blame Walgreens. This is incredibly DANGEROUS people need access to their medications! If you own a company and you know you are too understaffed to run a AN ESSENTIAL MEDICAL CARE FACILITY then don’t open one in the first place!
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January 2022 by Elizabeth Lakin
I understand our pharmacies are short staffed and overworked. But please learn how to communicate better:1. Learn how to not hang up in people l, esp when they’ve been on hold for 30+ minutes:2. If the walk-in pharmacy is closed, put a sign on the front door so we don’t park and walk to the back finding signs telling us that only the drive through is open.
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January 2022 by Sarah Jerger
Came to pick up my prescriptions. Pharmacy is closed, no word on when it will open, no idea how to get my medicine. What is this company doing? I know we’re short staffed but people need their medication, what’s the backup plan here?
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December 2021 by Marvin G.
This is one of the worst customer service places I think I have ever felt with. I will be recommending to anyone I know or I see to never use Walgreens. I call 5 times 2 times to pharmacy kept telling me to hold I was 3 caller then 2 then none them I would be disconnected.. one time I held for an hour and ten mins. Then I call the store and talk to a store manager.. or some manger in store... Called 3 times... Twice he put me back to pharmacy disconnected both times.. the last time they wouldn't even pick up phone. Horrible customer service.. will never shop here again..