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November 2023 by Erin P.
Just had the rudest interaction I've possibly ever had in retail with Michelle the shift manager. We arrived to take passport photos with our children and after waiting 20 minutes for her to help us get them printed, she refused to do it for us (even after waiting in a long line TWICE) because every other employee went home and she needed to help other customers instead of us. She told us she didn't have time to help us and refused us service. She was incredibly rude and confrontational about helping us and refused us service for absolutely no reason. One of the worst employees I've ever seen in a business, she should be fired! Walgreens should be ashamed to have even hired her, especially in a shift lead position!
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November 2023 by Levi Reis
The on-staff manager or rather shift lead I dealt with on 11/5/23 gets 5 stars in unprofessional customer service skills. You are in the customer service industry and fail miserably. I called to verify if my lost credit card happened to be turned in and to leave my contact info if it did. I was hung up on for asking "With whom do I have the pleasure of speaking?". I called again and asked why did she hang up on me and her response was that she didn't give out her name and was told to stop calling before hanging up on me a second time. I will update this review with her name after I speak with corporate.
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November 2023 by Matt Keyser
Avoid at all costs! I had a 4:15 appointment for a vaccination. I arrived at 4:25 and waited in line for about 10 minutes to get checked-in. I was told to take a seat and I would be called soon for the vaccination. I patiently waited for 65 minutes and then waited in line again to see if they had forgotten my appointment. Nope - I was second in line. Over the past 65 minutes, only two vaccinations were given. I left and scheduled an appointment with King Soopers for 6:15. I arrived at KS at 6:15 and had my vaccination by 6:25. Avoid Walgreens - their customer service is atrocious and they are never punctual.
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October 2023 by Anna C.
Pretty much the most useless store ever. No one is ever at the counter- whenever a you do see an employee - they have a strong disdain for customers and love the idea of never helping. Being as unhelpful as possible. AVOID AVOID AVOID
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September 2023 by Day Mast
My recent experience at this Walgreens was decent but not exceptional. The store was well-organized, and the staff was courteous. However, I found some of their prices to be higher than other local pharmacies, and the selection was somewhat limited. Additionally, there was a bit of a wait at the pharmacy counter. On the positive side, they had a good selection of over-the-counter medications and toiletries. It's a convenient option for quick shopping, but for better deals and a broader range of products, I might explore other options.
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September 2023 by misty elizabeth
After going to a different walgreens for passport photos I was told to go to this location because there was no staff. I decided to call first since everytime I go in the staff here is rude for no reason. I was told they could not do passport photos because they did not have help. I asked to speak with a manager to better understand why passport photos are advertised as a service if they are not actually doing the service, but the woman on the phone was really snarkey and would not actually let me talk to her. I used to work at walgreens and we were trained in all departments to offer all services and we did it with a smile. It seemed like she just didn't feel like working tonight.
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September 2023 by Ryan Kunish
So far so good getting my prescriptions. Certainly way better than my old Walgreens in Chicago
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September 2023 by Jenn T.
Manager Michelle is still very rude. Had issues with her tonight and came here to read reviews. Apparently a year ago customers were having issues with Manager Michelle and...she's still there. Never going to this Walgreens again, they don't listen to our reviews and take care of issues with employees...and she's a MANAGER!
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August 2023 by Chris Thompson
I honestly can not believe how rude these people are. I was effectively told to EFF OFF.This place deserves to be shut down.Worst Walgreens of all time. Do yourself a favor and don’t waste your time coming here unless you just love terrible customer service & being disrespected.
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July 2023 by Danielle Murphy
Horrible. Multiple times this store has closed early or not opened without notice. The most recent time I had a photo order placed, they called said they were closing and that they couldn't fulfill the order. I said it was okay to do a pickup after the weekend was over and the employee said they aren't even sure if they have enough photo paper to print the photos (all of 11) then asked if I wanted to use a different store. I was asking if they could transfer the order the employee hung up on me and apparently just canceled my order entirely. Awesome job - this branch should just make it official and close for good.
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July 2023 by John Lacy
Dont shop or have photos developed here, terrible customer service at this location! Robin was so rude and refused to develop my pictures when I arrived to pick them up (after the ready time I was given). I've never been treated so badly by a cashier, and in front of my children too.
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May 2023 by Sam M.
Fire the "manager" Michelle. I waited at the checkout and rang the bell for help twice. She strolled out from the back with a twisted up face, rolled her eyes at me when I said hello and I asked if she was ok. She said, "I'm hot and I have a to go order". What a terribly unpleasant and unprofessional person. I won't come back until she's gone.
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April 2023 by Haylie F.
Came in for passport photo and the lady was extremely rude and told me I can't have it done. Come another day! I will never come back based on her attitude and disrespect towards customers. She did not only treat me bad but the person in front of me! She needs a new job not in customer service.
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April 2023 by Boba Penguin
manager Michelle is a nightmare. I have a feeling every bad review on here is referring to her. A very rude person, completely obscene to me and my family.
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February 2023 by Corie Kenyon
Heads up!!! This Walgreens sold me $130 of expired COVID tests and refused to let me return them! Whats worse is I was able to demonstrate that they give false negative results. I told this to them and they refused to provide a refund or take the defective tests off the shelves! (I only tried to get my money back for the unused tests, obv)They are knowingly contributing to a public health problem and do not care at all.I'm also planning to file a complaint with corporate headquarters complete with photos of the expiration date and my receipt. Hopefully they will get these defective tests off the shelves. I'm pretty shocked a drug store has this little concern for the public health of the community they operate within.