Basalt Bike & Ski is highly regarded for its friendly and helpful staff, providing excellent customer service and expert knowledge. Customers trust them to work on their bikes, often noting that only they touch their bikes due to their skill. The staff, including Nick, Charlie, and others, are seen as bike wizards who give great advice and guidance. The shop offers a range of bikes, including e-bikes, and is praised for fitting customers well and setting them up for enjoyable rides. Many visitors rent bikes for trips on local trails like the Rio Grande, enjoying the scenic views and good recommendations for stops along the way. The shop is also appreciated for its quick service and honesty, creating a top-notch experience for both locals and visitors. Overall, it’s considered the best bike shop in the Roaring Fork Valley with a five-star reputation.
The BEST bike shop in Aspen! These guys are so helpful and knowledgeable! Also, so approachable which isn't often the case at bike shops. Fun location right downtown. Highly recommend for any biking needs when you are in Aspen.
August 2024
Just rented a mountain bike this morning, they lined me out on where to go, it was amazing. Best shop I have encountered in Aspen.
August 2024
My two teens and I wanted to rent bikes last minute. The team here took care of us. From the moment that I called to when we returned our bikes—friendly , professional and helpful staff.
