-
April 2024 by John P
Absolutely awful customer service… The representative decided to hang up on me because somebody walked into the store, even though we were not done discussing what I needed him to find out for me. The employee sounded like he was high on drugs and had no idea about anything he was talking about, he was a very confused and extremely unprofessional/rude young male employee that in my opinion should be fired. After fumbling his thoughts and words and wasting my time, I finally asked him for a price on the item in subject, and he told me "I don't know, you have to come in to find out the price for yourself" and then he hung up.
-
January 2024 by J. D.
Believe everything you read in the negative reviews about their miserable staff and comically overpriced products. I watched my friend be humiliated by a nasty pharmacy cashier for accidentally putting one foot over a line in the floor intended to create space between customers. And then charged $35 for a Covid test. The price gouging is one thing - this is Aspen after all and one expects it to a certain extent. But if you are going to charge your customers more at least have the decency to treat them with courtesy and respect. They could learn something from the folks at the hardware store and Clark's and just about every other business in Aspen/Snowmass for that matter. What a shame.
-
January 2024 by Rob Friedhoff
Travel from out of town. Is the pharmacist on duty was super helpful
-
December 2023 by Eric R.
Great speedy customer service. The pharmacist was fast, efficient and friendly and filled the Rx very quickly. Highly recommend this business
-
September 2023 by JoJo N.
Convenient place to stop and pick up essentials while in Aspen. It had everything I needed after a long hike, and the employees inside were kind and helpful.
-
September 2023 by Les Jobes
Carls is a 2 story building & they have many things you would not realize, given the size of the retail area. Well staffed and friendly faces, they also have a small well stocked liquor store inside.
-
September 2023 by Ted Barnett
A pharmacy like they used to make ‘em. Amazing selection, nice people.
-
August 2023 by Dennis M.
This place is Aspen's answer to the general store. They have everything. Now you will need to poke around but if you can imagine it, chances are they have it. Staff are super nice and friendly. Highly recommend this place for all your assorted needs.
-
July 2023 by C
Extremely rude male pharmacy staff member. Poor customer service. Condescending way of speaking to me when I came to pick up my script that they sent a text saying was ready for pick up. Completely reasonable to expect customers to know your lunch schedule and to mold their day around it, right? Maybe include your lunch break hours in the text, it would have been more courteous than the way I was spoken to. Could have been polite about it, but couldn't manage that. I had to walk away without a script that is required to be taken daily. I guess ill just go without my medication. It's very disappointing that a "local" pharmacy treats its locals this way. Take your scripts to City Market or Clark's Market Pharmacy. Don't waste your time here.
-
July 2023 by Taylor Flowers
The closest thing to shopping on a budget in Aspen. I was thrilled with the breadth and variety of their selection, especially upstairs.They have really nice Aspen souvenirs for quite cheap prices, relatively speaking (there are really nice collectible mugs for $9).They have a variety of camping gear upstairs (the cheap but quality brands), as well as toys, puzzles, games, electronics stuff, and more.You probably won't leave empty-handed from this place because you'll find something you didn't remember that you needed at a good price.
-
July 2023 by Eric Kater
Edit: They are terrible when it comes to controlled substances and went out of their way to profile me with red flags and say I am not welcome to fill C2's at their pharmacy again. These guys are not freaking awesome! I drove here from Crested Butte over Independence Pass, and was red flagged for that. You can be better guys!
-
July 2023 by thomas MORRISON
Helpful out of town Rx refill. A plus that they have everything one needs from food to hardware to pharmacy. Great place.
-
July 2023 by Spencer Guy
Accused of stealing a shirt when I was trying it on and after explaining I was trying it on and literally was heading to purchase it I was ridiculed by one of the employees for lying and that I was going to steal it. Everything is overpriced and disorganized. Stay far away
-
June 2023 by Spencer G.
Went in to just look around, found a shirt I liked and was trying it on to make sure it fit before buying it; was harassed by a worker and accused of stealing when I was just trying to see if it fits. Even though I explained that to her, she insisted I was stealing and need to buy it immediately. What a jump to make at a kid who clearly is a tourist. Avoid, store was disorganized and cramped, not to mention overpriced
-
May 2023 by AisForRebel
Nice little store that has an assortment of random things you may need.
