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February 2024 by Christopher Gavia
Friendly staff and great restaurant on
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February 2024 by Dr. Shirley Parikh
I wanted to Ski Buttermilk with my kids and I wanted a Ski In and Ski out. This place was perfect! Hotel shuttle app was super easy and we were picked up from the Airport quickly. The inn shuttle also takes you into Aspen and picks you up. The property is renovated and simple. We had a mountain and pool view! Gorgeous way to wake up. Our family lives a hot tub and it fit our needs. Warm towels waiting by the hot tub. I loved that the hotel is small and not loud. All employees were so nice on the phone or in person. You are directly in front of ski school and main lift. Rentals and ski shop right next door. Mountain lodge restaurant next door to that. Hometeam BBQ was amazing for breakfast and lunch and inside the hotel. Refreshment stand and ski lockers right off elevator are perfect. We enjoyed tea, coffee, hot chocolate and fresh water. Full gym and changing room as well.We have skied for the last 7 years in Vail, Steamboat, Park city snd Keystone. We’ve stayed at lodges and lux hotels. The simplicity of buttermilk mountain with ski in ski out wins!! Walking in ski boots or having to valet skis is a lot of coordinating with kids. This made it super simple! We enjoyed dinner in Snowmass with friends and Aspen as a family. Ubers are hard to come by here from our experience. We loved our visit to the Inn at Aspen.
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February 2024 by Woody Miller
For the area and the service this place is a steel!
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February 2024 by Erica Page
We absolutely LOVE this hotel. The staff is so friendly. The free, on demand shuttle service is a game changer. We had fun riding with Ronnie. He was so knowledgeable about Aspen and gave us a free history lesson along with the ride. The rooms are comfortable and clean. The restaurant has delicious food, great drinks, and a friendly staff. For folks who hung up their skis a while ago, we actually want to come back and ski because it looks like the perfect “beginners/family/rusty” skiers run. Looking forward to our next visit and we’ll bring the kids and grandkids next time.
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February 2024 by Julian Villamil
awful. They charged us for 2 extra nights and they said that they will return the money 60 days later. When I made the complaint to the manager, she asked me to leave the hotel, arguing that it was not her fault.That response is unacceptable. The hotel committed themistake of withdrawing U$959 from my bank account, I mean, in cash. It wasn't with my credit card, it was with my debit card. I needed that cash because I am traveling and I’m in an other country . The manager's attention wasworse, she treated us very badly.This is the manager telling me that I have to leave the hotel because I demand my money back.Horrible. nos cobraron 2 noches de mas y dicen que el dinero lo regresan 60 dias después. cuando le hice el reclamo a la gerente, esta me pidió que me fuera del hotel, argumentando que no era su culpa.
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February 2024 by Abhinai Srivastava
Didn’t realize this is a ski hotel. The lift is right next to the hotel. Overall really nice hotel.
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February 2024 by Steve Martin
I stayed here for business one night because everything else in town was full. The room was not clean and one of the beds was not made. There were folded sheets on the nightstand. I slept in the other bed and in the morning closed the bathroom door to take a shower. There were a pair of panties on the floor behind the bathroom door. I complained to the desk in the morning while checking out and they just kind of shrugged and didn't offer any kind of compensation. I still travel for work, but I will not use this hotel again.
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January 2024 by J Gabriel Flores
Excellent place to spend Christmas and New Year, surrounded by snow and spectacular views that are formed with the quality of permanent research, especially during this winter season.
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January 2024 by Mark Durek
Great hotel
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January 2024 by Pooja Varma
I thoroughly enjoyed my stay at the Inn. There were a lot of mixed reviews but I can say for sure that my room was clean, and my stay was smooth. I suggest requesting an updated room with hardwood floors, you must upgrade/request in advance and they will surely accommodate. Room had a big bed, microwave and fridge. For the price, it was awesome and has everything you need. Coffee/tea in the mornings and free rides to anywhere around Aspen. If you are staying here, be sure to take classes/ski at Buttermilk, the convenience of waking up and being steps from the slopes is awesome. Especially as a first time skier, this was a great way to start my trip. I would highly recommend this place to anyone!
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January 2024 by Lucas soares
Thank you so much for making us feel so special on our wedding anniversary!!❤️
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December 2023 by Alex Forsythe
The lobby bathroom needs a upgrade.Great fried ribs and cold coors a perfect place for a banquet..
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November 2023 by Leora Copeland
First, a couple of caveats. I didn’t fully appreciate the fact that the rooms are potentially units owned by different people, so amenities, decor, issues, etc. will vary. Second, I’m not a skier and was here during the off season - really just spending an afternoon and night in Aspen on my way to Estes Park so I wasn't even going to be hiking there. So I’m probably not the typical tourist staying here. Now, with that out of the way, I will say that the Inn was a mixed bag. The young woman at check-in was really friendly, but when we asked if she could recommend any vegetarian/vegan restaurants downtown, she said no, she didn’t know of any. I just found it a bit odd, that someone at the front desk of a hotel in a resort area, wouldn’t have recommendations for the guests. It was also a bit of a red flag that they required a $200 deposit in case of damage to the room. Our room was on the first floor with a door to a patio right at the foot of the ski lifts. The room felt really run down, old, out of date, chipped and worn furniture, etc.. The bathroom door was a panel door, but the piece you pull out to close it was broken off, so you couldn’t close the bathroom door. It didn’t feel dirty exactly, but it didn’t feel clean either. A little grimy. The TV remote wasn’t working, so we called the front desk and asked for new batteries. We were told someone would bring them to use, but they never did. We finally just went down to the front desk and asked for them. As it turned out, the remote just didn’t work, but we were able to use the TV by the using the controls on the TV - old school! Lol. The best way for me to describe it, is it felt like we were staying in well-used dorm room where the students had done a lot of partying. We ended up eating dinner there, and were pleasantly surprised that they had a decent salad on the menu. But, if you don’t eat meat the smell of it bothers you, get ready. The whole hotel smells like BBQ. But dinner was pleasant enough. The shuttles to downtown were a really great amenity and the drivers we had were wonderful. Given how expensive things are in Aspen, it was a good enough choice for us, but I’m really glad it was only one night. If you’re on a budget and not there for a long stay, it’s probably fine. I’d be concerned at how rowdy things might get during the busy season - having to pay a security deposit for possible room damage indicates there’s been some wild events there. And the room definitely bore the scars. So again, a bit of a mixed bag - not terrible, but not great. Certainly not what I expected for a hotel just outside of what's supposed to be a very upscale resort town.
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October 2023 by Sharon
Fantastic experience. Rooms had just been renovated and ours was 150%. Super comfortable, clean, convenient. Great dinner. Paz, front desk mornings, is smart and on top of things. Margo, shuttle bus driver, was professional and took care of our needs. they both were observant and exhibited stellar customer service.
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October 2023 by abdul kader
Highly recommend! I loved this: first-floor rooms in front with also exterior door through a garden area, but through which you can get right to your parked car without carrying your gear all down the hall and then back down the sidewalk. If one's available, it's so convenient. - And full restaurant and more.
