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October 2023 by Gene Woodfill
I was fine with storage unit, until day I had to move a big item on day before Father’s Day. I went to facility had a note was placed on door saying they were closed for that day. I had to move it to another location and for it to be stored. I’m glad I had not scheduled another appointment to have items moved out of the house that day. I had done the move on week day with the movers. I had even told the person about it before I was moving out. They reported to corporate. Yet nothing was done about. Should have sent an email or called to say they would be closed. It could have a been a huge disaster for me. I would have sue them because website says there were open that day and on Father’s Day as well.
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October 2023 by Abe Nafea
Despite a significant continued increase in monthly fees, the loading backdoor has been broken for what feels like an eternity. It's incredibly frustrating. I've reported this issue multiple times like everyone else here, but there has been no action taken to fix it. This lack of concern for customer needs and safety is unacceptable.
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October 2023 by Nathan Pawley
Sam was very friendly and professional, and helped me get into a unit same day. Impressed with the facility so far!
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September 2023 by Mona Baum
The employees were very kind and helpful. It made my experience very easy. Nice clean facility.
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June 2023 by Patrick Goetz
Went there to get details. Office was closed at noon on a Monday.
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May 2023 by wesley Truehart
The gate wasn't closed, looks like it is broken so those that are keeping cars there are not secure at this time. There is an electronic entry to get into the actual spaces. I was told I would have access the day that I signed up via online only to find it was not working and the help line couldn't fix issues. The next day it worked just fine. The inside of the facility was clean and temperature controlled. The information I did online for my ID did not transfer over to the facility. Over all thus far the staff has been as helpful as they can be and the location inside was well kept, it is just the outside that is a little sketchy. Will have to see how this actually plays out once I have the unit for a while.
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May 2023 by Proud Papa
This was a great experience. I came in on Saturday morning, met with the team in the front office, was shown a clean, bright 10x10 and signed up. Signing up was a piece of cake and I started moving my stuff in. Locked my unit and left. The manager and my "neighbors" were great, eg we held the door for each other as we moved in and out. Im happy.
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April 2023 by Michael Halpert
Worst facility I've ever used. It's been closed multiple times w/out notifying tenants.It's always some new crisis. The facility is filthy, unsecured and dangerous. Mechanical failures on a weekly basis. Access denied multiple times.This property is out of control, and the company should return every tenant's rent for this month.
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April 2023 by MarandNet Family
The young lady was very helpful and pleasant. I love that that our storage is so close to home and accessible.
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April 2023 by Cory Valencia
The men's bathroom stinks as if homeless have been living in there. It reeks of urine. I spoke with the manager and she was supposedly getting them taken care of and that hasn't happened. The gate has been down for at least a few weeks now and there's homeless that live under the bridge right there on I-225. The hallways are dirty. This place is nothing like when Ken, the previous owner was in charge.
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April 2023 by Patti Comer
very very friendly. very helpful.thank u for a lovely exsperiance
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March 2023 by Michael Jones
It used to be a 5 star storage place used to be always clean and secure but the new owners quality of work is not worth it. Ppl are not in the office to even assist. Tried to go in several times to make payment landed up making payment online and there is an extra charge for that. I hope they step their game up and convert back to quality
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February 2023 by 5_Warrior_5
Good Storage place, I Highly recommend you go purchase a storage here.
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August 2022 by Kimberly D
I love my 225 Self Storage location and team! Always helpful. The office, restrooms and the storage hallways are always clean. Thanks Ken!
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March 2022 by Liz Slafkes
My first time over their but we were just dropping off a trailer that someone bought from my other halfs mom and dad.