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January 2024 by Enigma The Gray Man
Went into this store to buy a quick cup of coffee on Sunday morning December 17th 2023 and walked up to the counter to pay, the sales clerk that was at the register while I was in the middle of a Apple Pay transaction left the register to open a second register to help another customer behind me while leaving me waiting several minutes to finish my sale which apparently she had to start over, the first attempt didn’t go through because she left the register to give her attention to another customer who was behind me in line. That customer was served and out the door before I was, this sales clerk thought it’d be better to operate two cash registers for only two people in line. It’s better to take care of each customer as they’re in line instead of trying to multitask making service worse instead of more efficient. If she needed more assistance she should’ve called another clerk from the backroom.
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December 2023 by Trent Johnson
I went in there to use the restroom and get food and I had to get a code for the restroom which was fine with me however while I was using said restroom someone got the code and walked in at the worst possible time. There is no communication to who is in the restroom and nothing to lock it from the inside to avoid this issue. I wad so mad and embarrassed that I had to walk out it was around 10:45 am at this location on the 4th of December
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September 2023 by Dr Mark Bojeun
Don't bother, they wont do their job, don't offer 7 eleven services and do not care. There is a circle k across the street
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September 2023 by Andrew Sutherland
I'll tell you what, this has git to be the best late night/early morning munchies options out there. And that is only for one reason. The stellar work of the one they call Yay. Yay keeps his hot window stacked with delicious looking snacks. His food looks better than any 7-11 I've been too and that includes the peak time when it should be the very best. He has a welcoming attitude and will shoot the hits with you while jumping between the two registers to keep the line moving. In this day and age of overall lack and sometimes flat out non existent customer service Yay at the Alameda and Potomac location is a welcomed, taste of how.things used to be. If I owned that location, I'd do everything in my wheelhouse to ensure a dedicated employee like Yay is happy and well taken care of. I'll be willing to wager that the graveyard sales at this location are significantly better than any other convenience store with similar square footage in the metro area. That's a tough time slot to fill. Thanks Yay, I'll go out of my way to stop here in the future.
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May 2023 by Matthew Lash
The manager of this store is an @$$, and made a rule that, "Customers can only add money to their prepaid debit cards when he's on duty. Which is never."
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December 2022 by Smith Rachel
Ghetto and dirty is the right word to describe how unsanitary is it. The costumer service is on the same level.
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October 2022 by TO81 Orendorf
I want to preface this with the statement I normally do not write reviews that are negative as I give people the benefit of the doubt that it might’ve just been a bad day. However, this was not a bad day this was how I witnessed them treating other people prior.Absolutely worst experience I’ve had! I went in to perform a transaction and the man behind the counter abruptly blew me off and then I figured it out and went back in and then he told me that he couldn’t perform the task I needed and when I asked for clarification he rudely said “Can’t you hear me! We don’t do that after 2 as a manager isn’t here!”Then another employee comes over and explains the situation. This man wasn’t as rude however still VERY unkind.I will never give any business to this 7-11 and I highly recommend you don’t. Go across the street or down the street as there are plenty of convenience stores in the neighborhood that have far more services AND actually respect customers and are kind, friendly human beings.
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September 2022 by Abdrlaaziz N.
A guy who is working at this place in the night shift is very rude always mad and angry when you are talking to him he act like he will fight you!
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August 2022 by Melissa Green
This is one of the best experiences I have had at a 7-11 in a while. There was a line of about 8 people and I was #6, it took about 5/6 minutes to check out. The women at the registers were so fast and friendly at the same time. I will go out of my way to go to this 7-11 more often!!
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August 2022 by Steven D
Worst 711 I’ve been too.. corporate really needs to check/train this store
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January 2022 by Grizzly Yabih
Trash store. Trash lazy employees.
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August 2021 by Sean Michael Weir
They were really nice to me. Thank you
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August 2021 by Benjamin Jayme
The workers here (older) make it seem like every day is the first day on the job. Just my ridiculous opinion about this specific store. Not just my opinion READ REVIEWS!!
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June 2021 by Caiden McCaughan
Bad service.
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November 2020 by Verify Racecar
Sime refused to heat the cold chicken sanwhich on display. She REFUSED..as long as I have been buying gas here and buying 7 eleven brand fruit punch. Today is my last time thanks to SIME.GOODBYE
