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February 2024 by Maurice R.
THE WORST CAR SHOP. DO NOT BRING YOUR CAR HERE. MECHANICS DO MORE HARM THAN GOOD. I have been here a coupe times. The first time was for a minor fix and the second time they totally messed up the car. I took it in for a starter. It took them over 2 weeks to fix it and when I got my car back there was more issues wrong than when i brought it in. I got it back and my key fob didn't work, my trunk wont open, my car doors don't auto lock. I called them and they didn't take responsibility and said they wouldn't fix it. They wanted me to prove that it was working when I took it in BS. My warranty just expired so I couldn't really do much. Thus why I am leaving this review. SAVE YOUR MONEY AND GO TO A REPUTABLE MECHANIC SHOP. I WISH 0 STARS WAS AN OPTION.
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February 2024 by Amir Ali
Great shop gat my transmission rebuild in no time very helpful customer service much appreciated.
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January 2024 by E armster
Love it here. My experience was great. Everyone turned me down for the service I needed for my Buick and coming here was a blessing
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January 2024 by George Damers
Worst experience I have had with an auto shop. Communication horrible, no one ever calls you back! Quoted MAX price and it doubled after the transmission was removed, I felt trapped. The workmanship is horrible, missing mounting bolt, wires and hose clips not secure. Broken heater coolant line fixed with a clamp that appears to be leaking and was told it would be replaced. I picked up the truck and the heater now doesn't work. The turbo is making a whining noise, and I was told it needs the turbo replaced, would I like a quote for it. This wasn't brought up during the supposed diagnostic, nor the supposed test drive to make sure all is well.WARRING DO NOT USE THIS SHOP!!!Will post what transpires with AAMCO customer service.
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January 2024 by Erica Offord
This is the worst mechanic shop I have ever used. My vehicle had to go there twice. 1st time they keep it for about two months. Then it broke down again around April 2023 and had to go back again. It's almost 2024 and I still don't have my vehicle that I'm still making payments on. I do not recommend this place at all. They also have poor communication skills. I have called and went up there many times and I get the same answers. If anyone reads this and can help me out please let me know what I need to do. Also just because I am a female I am not unaware of what is going on. And I do know about cars and it shouldn't take this long for a vehicle to be fixed. Please do not take your vehicles here.
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December 2023 by Tramell Hughey
Vehicle runs great. Happy to have it back
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November 2023 by Doug Peltzer
What a great shop! I have found my transmission mechanics! Jerry and his crew did a fantastic job on my car. The wait wasn't long, and the cost was reasonable. I will be going back. Highly recommended.
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November 2023 by Royald Richter
NEVER GO HERE. Have had our truck for 4 months and not fixed but we are out $7,000. We are going to go legal to force them to release the truck and take it elsewhere and sue for our money back. The manager hides in the back and they tell us he is not in but will call us in an hour and never calls. We go there weekly and manager is never there..supposedly his name is Joe Lewis. Total joke of a repair facility. Not the AAMCO that used to be know for great transmission service.
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November 2023 by Micali Kouros
Great call customer service, Jerry, the manager, was great and amicable. Busy shop though so be prepared, and getting them on the phone can be a challenge, but they're honest and do good work!
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November 2023 by Ryan Niel
They fixed my trans last year. Same issues this year; but they claims it’s not there fault. So I took it to another AAMCO that’s not part of there franchises and they immiediately fixed the transmission problem.Why can’t these guys get the job done correctly? I have a business and if I treated and executed my work the way this AAMCO store does, I would be out of business.Why are there so many negative reviews?
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October 2023 by Leah Galvan
This is the ABSOLUTE worst place I've ever taken my vehicle too. They had my car since May and I just finally got it back in October. The 1st month I just got told lie after lie saying they were waiting on my warranty to respond so I decided to call my warranty to see what the hold up was and come to find out the shop hadn't even tried to reach out to them. Finally after 2 months and a complaint to the main office it finally seemed the ball was rolling and they were on track to fixing my transmission. Nope was absolutely wrong. One guy would tell me oh we just received the transmission today but then when I called a week later to check on my car because also they won't reach out to you at all about your vehicle and then it would be oh we are waiting on the transmission. Okay now I'm confused because it was received last week from what someone else told me and then each guy I'd talk to they would just say we'll I'm not sure who you talked to last but that wasn't right. Like seriously how hard is it to communicate with each other and write notes? My favorite is when I finally got the call my car was ready after almost 6 months I went to go pick it up and magically no one told me I had a $1700 bill due. I don't have any issue paying a balance that's due my issue is again NOT COMMUNICATING!! That's not a small amount to assume people just automatically have. Luckily I had the money to be able to pay it and get my car but $1700 should definitely brought up when you tell someone their car is ready. This place shouldn't be open. After putting in 2 complaints and waiting 6 months at least I have my car back. Save yourself the time money and anger and take your business else where.Service: Transmission
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October 2023 by Dayna Perez
Employees were very nice and helpful. Was worried my tacoma was having transmission issues but they said it's just my e brake that's been acting up. Very happy with the service and will be recommending them to others.Service: Transmission
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September 2023 by Bryan P
Probably the worst experience I've ever had at an auto shop. First they had my vehicle for a week and didn't call me once. I had to call the shop 4 times to get information on my car. When I did finally reach someone they basically gave me the same diagnosis that I pulled off myself using a OBDII scanner I bought off Amazon for $80 using their "advanced" diagnostic scan they took a week to do. I was still charged $300 for this test even though they told me they would need another week to troubleshoot. What's bad is the day I dropped my car off another customer told me while walking out not to trust them and I wish I took their advice. Do yourself a favor and take your car somewhere that uses professional business practices.
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September 2023 by MtZion'Cb7
Where do i even start with this place.I mean took 8 weeks to get the trans replaced.Multiple misshaps, ignored us constantly owner of the shop joe needs to smoke some weed,i get running a shop is stressful but look what happend to your employee count,NOW FOR THe NAIL IN THe COFFIN. They left the transmission drain bolt not even hand tight.Guess what that means we lost over a quart of dct atf fluid and if i had not have caught that it would have destroyed the new transmission and even possibly caught the car on fire...huge mistake that could of been so easily spotted idk who was responsible for that.You know who you are buddy and so do i all i ask is that you do your due diligence as someone who also works in the same industry that will get you fired fast.7k on a transmission just for them to leave the drain bolt lose and ruin it.Now im not saying things cant get turned around there are some good people there.Just if your going to go through ammco go to the northglen shop.You will probably have your car done sooner.Pics of all the leakage of the automatic transmission fluidvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv
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September 2023 by nancypereau
Vacationing, driving from CT, with a failing transmission, Joe, Will, Chris, Jesse, were stellar in helping us with a new transmission in days to get us back on the road. Turn around in 4 days simply amazing!!! Thank you!!!!Service: Transmission
