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February 2024 by laurie m.
I needed a new battery; called various places to compare prices. Some of the other places' customer service phone reps just quoted a price. Walmart was the worst. The rep at Advance was friendly, very knowledgeable and informative of different price options. Their price was competitive with one other store but I went there due to the service I received.
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January 2024 by F M
Great friendly service
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December 2023 by Almughirah Omar
Horrible customer service
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November 2023 by Chad Bronto
Horrible customer service. Waited for 25 mins to buy coolant
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November 2023 by Barry Ivers
Very friendly and knowledgeable staff.
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September 2023 by Antoine Whitlow
First off it easy to answer a phone and actually look instead of letting the phone ring for thirty minutes and say no we don’t have it with out actually looking I’m sorry if I wasn’t in a bind and my car didn’t need to be fixed I would not write this but he was very unprofessional and I get I work to but I need you to at least listen to what I’m saying before you just hang up on me and trust I’m pretty sure yaw not that busy where you cannot look and see like seriously you don’t know what we are going through we want to get to work just like you do I’m sorry for this but I had too and this is not me I usually don’t care but like I said I need to get my car fixed
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September 2023 by Paul W Pigon
Super friendly, good inventory and clean store ?
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July 2023 by Katie Hopwood
Asadel was very polite, helpful, and professional. Appreciate the great service!
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June 2023 by Kevin Walsh
GREAT STAFF. Honestly one of the cleanest if not cleanest stores near me, store seems pretty busy on weekends but always get the help finding a part when I need it!
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June 2023 by Adam Chairez
I arrived 20 minutes before closed , as I had an emergency, the building is closed . They close at 8
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June 2023 by Christina Ashby
Stopped by yesterday at 10 minutes before 6 which is their posted close time. Just needed some antifreeze and they were already closed.
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May 2023 by Joe A.
Jose was awesome, super helpful. I had to get my batteries checked out and check a code. It was raining he did the battery check and handled the code, no problem. Very knowledgeable, I asked about wipers, and he helped me get what I needed and did not try to oversell me on other products. I know how to install wipers but he took care of it for me. My excursion has a 4 inch lift and he got it the step stool and took care of it. No complaints in the rain and all! Definitely recommend this place!
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April 2023 by Ty Kanka (TyTy)
Always quick and great prices. Sometimes they get overwhelmed w customers wanting them to fix their cars for them. Whenever I go in I'll try to help them out as a mechanic on RVs.
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November 2022 by Meg Brokenshire
Had a really rude interaction with the woman at the desk this morning. I hope shes not a manager since positive customer service should be a priority. The "go f yourself" attitude we got after requesting information was not appreciated after the stressful morning we had. Tried greeting her and being polite and got not so much as a few eye rolls and obvious scoffs of annoyance. The younger man who was working however was super helpful and I wish we could've had his help the whole time.If you can't have a good attitude while working customer service, find a different job.
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November 2022 by Ramah Osman
It's my favorite AAP location. The staff are nice and very helpful. It gets busy after 5pm. So i recommend going before that time.
