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March 2024 by Aaron Davidd
Food was okay half the time but the coworkers were just rude to each other and sometimes to the
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March 2024 by Andrea Buchholz
Extremely rude cashier. Asked her if she could make the plain pretzel have cinnamon, she said no, coworker behind her does exactly that for a different order, then she gets huffy when I pointed it out and asked if she could please do the same.
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February 2024 by Lia Padilla
I wasted $17 on Superbowl Sunday on original nuggets and mini pretzel dogs that were ALL Stale and a Large Barq's Root Beer that was flat! Talk about a waste of money!!! I had planned on sharing with my coworkers but I will NOT share stale food. If that wasn't bad enough I ended up with horrible stomach pains after 3 mini dogs. I didn't WANT to throw that money down the garbage but that's exactly what I ended up having to do.
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February 2024 by Pamela Gold
Terrible. They need some practice. Waited 20 minutes for 3 pretzels and they only had 2...they had given 1 away. Pretzels on the mini dogs were raw. Ordered smoothies and finished drinking them before the food was ready. Lots of people working so they're not short handed. It's also freezing in there and the music is ridiculously loud.
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October 2023 by Matt Schneider
Their pretzels were delicious, especially the pepperoni pretzel.
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October 2023 by JaCarl E.
Service is not that great not sure if it has to do with training or what or due to language differences or them just being very young and usually unsupervised by a adult and have been quite rude and rushed and don't know how to talk to customers it's often a different staff every time I visit this mall it gets busy I understand but if your not capable to keep up then it may not be your job of choice I had a teenager whom wasn't even taking my order be rude cause their busy and I wanted to use my coupon and she argued that it didn't accept when I had the barcode up on my phone and it said that the cashier needed to scan it from my phone and she's telling me about something on the computer I was using the app all while she tells me the cashier who took my order didn't speak very good English and I then I understood why she just stared at me when I ask for my code to be scanned all for the other girl to say something went wrong when scanning it it she never even scanned it and continued to argue after I asked for a manager they told me I would have to come back I then asked for a contact number and they said it's not available and I would have to come back Monday when the manager would be in then a slightly older girl came and gave me the manager's number she literally gave attitude because I wanted to use my coupon and insulted my intelligence by telling me I didn't know what I was talking about
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September 2023 by Brianna Bentley
The worst. Everyone there acts like they don't know how to speak English. I waited 10 minutes for pretzel nuggets while they served 7 other guests before giving me what I paid for.
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September 2023 by Teh KGB
mmmm hot dog
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June 2023 by Katie J.
I have never experienced such terrible customer service, the workers have no work ethic what so ever, and gave me terrible attitude, especially the manager Remy, she was so rude and threw my food at me, the food came out terrible, the pretzel was burnt, and overall my experience was terrible, for the sake of others, PLEASE DO NOT COME TO THIS AUNTIE ANNE'S
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November 2022 by David Brown
Manager Remy is rude and super unprofessional.
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April 2022 by Christian B
This is a nice place to grab a snack. I got the almond pretzel which was both savory and had a little sweetness to it as well. I usually notice alot of people lined up at this location every time I come to the mall to do a little shopping. Service was fast and friendly.
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February 2022 by Christian B.
This is a nice place to grab a snack. I got the almond pretzel which was both savory and had a little sweetness to it as well. I usually notice alot of people lined up at this location every time I come to the mall to do a little shopping. Service was fast and friendly.
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January 2022 by jake mayer (flatiron picture)
Don't know what this place is.
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January 2022 by Shaleece
Claims they only make regular pretzels .. they close at 8 it was 6 they had NOTHING ready.. I’m pretty sure they didn’t want to make anymore but either way .. not great !
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October 2021 by Angel McNeley
The staff here are very rude and have no interest in pleasing the customers. We are sad to say we won't be back here until you hire better staff, if at all.
