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November 2023 by Jay Gee
This place has really gone downhill fast. Used to take my car in for everything, will never go back. Needed a leak fixed in the cooling system, was told by another shop it was the radiator. After explaining there was a leak and dropping it off, I got a call from Justin stating "radiator isn't leaking we did a pressure test". I replied I just wanted the leak fixed as it leaks after it heats up. (I am not a mechanic, and shouldn't have to diagnose anything myself, this is autoworks job). I went ahead and went with the radiator replacement as I thought they inspected the whole system, they did not. Two days later it was leaking worse, and by the 4th day it was spaying like a hose. Took it back in and was told "there's a hole in the coolent hose"?? After paying $800 for a $250-300 radiator, I had to pay for the original problem $125. Asked <jeff I believe > why it wasn't diagnosed correctly and was told "well the radiator was leaking so.." I replied "that's not what Justin said after doing a pressure test." Then the guy said " then you chose to do the radiator". I replied "I told Justin I wanted the leak fixed and done the right way, im not a mechanic otherwise i would have diagnosed it correctly, not paid $800 for a $250 part and put it in myself." Guy didn't want to reply me after that, just get payment and get rid of me. If you like false diagnosis, throwing money at problems, being lied too, and unprofessionalism, this is the place for you!
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October 2023 by Jay D.
This place has really gone downhill fast. Used to take my car in for everything, will never go back. Needed a leak fixed in the cooling system, was told by another shop it was the radiator. After explaining there was a leak and dropping it off, I got a call from Justin stating "radiator isn't leaking we did a pressure test". I replied I just wanted the leak fixed as it leaks after it heats up. (I am not a mechanic, and shouldn't have to diagnose anything myself, this is autoworks job). I went ahead and went with the radiator replacement as I thought they inspected the whole system, they did not. Two days later it was leaking worse, and by the 4th day it was spaying like a hose. Took it back in and was told "there's a hole in the coolent hose"?? After paying $800 for a $250-300 radiator, I had to pay for the original problem $125. Asked (jeff I believe ) why it wasn't diagnosed correctly and was told "well the radiator was leaking so.." I replied "that's not what Justin said after doing a pressure test." Then the guy said " then you chose to do the radiator". I replied "I told Justin I wanted the leak fixed and done the right way, im not a mechanic otherwise i would have diagnosed it correctly, not paid $800 for a $250 part and put it in myself." Guy didn't want to reply me after that, just get payment and get rid of me. If you like false diagnosis, throwing money at problems, being lied too, and unprofessionalism, this is the place for you!
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October 2023 by Phil R
I'd give this place a sixth star if I could. Justin was phenomenal. Look no further for the proper shop to bring your vehicle to.
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September 2023 by Ric E.
I had another party say my vehicle needed a new alternator, and Auto Works was the only one to give me a fast, fair estimate +$1200 (the rest wanted me to come in). I took my truck to them and after just an hour, they called and said that my alternator was fine, but that another issue ($60) could have caused my battery drain. Their waiting room was full, and it's clear why. They are the most honest, hard-working and knowledgeable people I've met in their industry. I highly recommend going to Auto Works - even though it might mean my wait time is longer - they're worth it!
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September 2023 by Kylie Whitaker
I absolutely love this place! I ripped the bottom cover off of my car and it pulled out my bumper. I called this place and they got me in within 24 hours and fixed it all, including cleaning my headlights, for a really good price! They were kind, efficient and had quick service! Jonny even offered to help put my bike in my car after I rode there! I will for sure go here for my car needs!
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August 2023 by Halie Schumacher
These guys are absolutely amazing! Good prices and they will tell you what's up on your car. They are incredibly busy but worth waiting for service
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August 2023 by David R.
Trustworthy and dependable shop. I owned an automotive repair shop and we thrived by simply being honest and transparent with customers. I got the same vibe and these guys have definitely earned my business and trust. I'll be back for those sway bar end links.
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August 2023 by Mariana Galdamez
They’re so helpful and nice every single time! I’ve gone here for four years now for maintenance on my car such as oil changes and air filter. Thanks guys!Services: Air & cabin filter replacement
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August 2023 by Sandra S.
I gave a yelp review but stated the name Jason instead of Justin's name. I took my vehicle in on Thursday, the 17th at 0800. I'm very happy with the brake job and the customer service. Top notch!
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July 2023 by Isaiah A.
My family has been taking our vehicles here for years and they always do the best job.
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June 2023 by cosseywrx
5 stars all the way! Was vacationing in Denver and 980 miles from home. Rear wheel bearing failed and started heavily eating into the axle. The staff at this location got me in and out the next day.Don't judge the place by how it looks. They can wrench.Thanks again fellas!
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June 2023 by Christine Billie
I needed to take my Jeep to a mechanic after it was stolen & totalled for an insurance evaluation & repair estimate. The shop owners worked with me to get my Jeep in same-day, & were incredibly understanding of the situation. All of the techs were patient throughout the insurance process & called with regular updates. They made a stressful experience easy & worked with me to get the best possible outcome. Very honest mechanics; I will be back & would recommend to anyone!Services: Electrical repair
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June 2023 by Dylan Saile
I’m seriously blown away by this shop, every part of my experience was top notch. Took the car in immediately, offered a complimentary loaner car, extremely thorough and communicable, solved a problem other mechanics failed to diagnose, and to top it off was an incredible price after taking care of the issue in 24 hours time. I seriously highly recommend Autoworks, and want to see this guys shop blow up. This is what good honest buisness used to be, and I’m here for it.Service: Auto brake repair
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June 2023 by Kimberly C.
Just go to a dealership. Paid $840 for a repair that should have been around $500 at the most. Even the dealership would haven't have cost that much. I was told it took four hours to make the repair and asked my brother (he's a mechanic, but out of state) if the part was buried in the engine and takes a long time to get to...no. I asked if the parts to replace were expensive...no. Then when my fiancee asked about what the average price should cost, the guy said that it's because we live in an inflated state. Well, duh--I've been here for over 16 years and have had my fair share of car repairs, I know all about inflation, but this one takes the cake.
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May 2023 by Patty G.
I cannot say enough about Nick and this shop! I took our 2011 Kia Soul that was attempted stolen with damage to the ignition and door lock to Emich Kia (I figured they had seen these tictok kia problems and would know how to fix it) and they quoted me $3200. I had Nick and his team look at it and they were so HONEST!!! Nick kept me in the loop all day long with what they were doing with the car. Turns out I didn't need a new starter like the dealer said, we didn't need a new door mechanism like the dealer said... the dealer basically lied to me and was going to "fix" items that were not broken.Nick got us in immediately (the week before my daughter's wedding too- totally lowered my stress level) and repaired what needed repairing, did an oil change, put in a new battery all for $1200!!! He saved us $2000!! I will not take our cars anywhere else. Thanks Nick!!!Patty Girkin