-
February 2024 by Veronica
Excellent customer service! I exchanged a refrigerator for a different style and it couldn’t have been easier. They were the best!!
-
December 2023 by Jonathan McMillan (Be Better Than Average)
The shopping experience isn't as glamorous as the main retail store but you can find some great deals if you're patient and through. My wife has been looking for a specific refrigerator since the pandemic and she found it here for $1000 less than the retail store. I also got my dad a 43" smart Samsung TV for dirt cheap.
-
November 2023 by Terry Teske
Good place to look for scratch and dent, open box items. Decent pricing, selection is limited, but that is to be expected for the type of store it is. Staff was so-so. A little short, and a little inconvenienced with any questions. I knew what I was after, so I didn't need their assistance except to check out.
-
November 2023 by Chris Chris
People working here are rude and careless. The prices almost reflect regular store prices and open box prices at the regular stores. Not much of a difference except for the fact that none of these will even have any warranties.
-
November 2023 by andy sky
I bought the open box samsung oled tv at bestbuy online and decided to pick it up but screen was slightly cracked and website said "excellent condition". Those employees don't even say sorry at all make me drive all the way from Westminster. Very very rude young workers. They should hire better people with polite manner.
-
November 2023 by Victor San Gil
This store has a lot of major appliances and TV. Much of the items here (the ones we looked at) don't have a price on them and none of the staff ever approached us to see if they could assist. Overall it is an outlet store and you could very well find a great deal here if you search and ask.
-
October 2023 by Alán G.
Words cannot explain the level of service and integrity from the employees that work here. I've never been wowed by a staff that has been willing to go out of their way and make sure that you receive the best service possible. Truly a five-star experience. I have to hand it to Arlo and Henry for going above and beyond !
-
September 2023 by Speros and Kimberly
Honestly, if we could leave 10 STARS we would. What an amazing team on the floor at this location. We needed a fridge and dryer for one of our rentals, and we went in on Wed night, ready to go, but the computers were down to finalize the delivery. So we called in today to finalize it and we got the ABSOLUTE PLEASURE of working with Matthew over the phone, what a wonderful, PATIENT, and just hard working individual (which is MUCH appreciated in the workplace today), he was able to get the items we had wanted on Weds, got them ordered for us, we could pay remotely with the Best Buy account we have and VIOLA, new appliances (at an absolute FRACTION of what they would be in 'perfect' condition) are coming next week!! Will update for sure once delivered. Don't waste time, take the drive to 225 & Mississippi during the day and get yourself not only a DEAL, but amazing SERVICE!! Cheers!! Great work everyone. THANK YOU AGAIN!!!
-
August 2023 by Keith Pally
Our experience in obtaining a functional washer was initially challenging, but the team at the store, particularly Arlo and Jose, showcased their professionalism, courtesy, and understanding throughout the process. They went above and beyond, ensuring we secured a fantastic matching washer and dryer at an unbelievably low cost. Despite the potential risks of purchasing an open-box item from the showroom, the exceptional customer service more than compensated for the mechanical hitches.
-
August 2023 by Campion Journot
This place has great refurbishef products. Not much time spent on making the store look good, but great prices. Service was a little slow and non attentive, but does that really matter at an outlet?Pros: great prices and good selection.Cons: warehouse feel and distracted service.
-
August 2023 by Mike Fisher
Just bought a TV. Arlo helped me pick something out that fit my needs perfectly. He was super knowledgeable. Extremely friendly. Made sure I had everything I needed to get the TV working. Arlo was absolutely fantastic. Guy has regional manager written all over him. Absolute asset to your team. Would have been lost with out him. Thanks Arlo!!!!
-
August 2023 by Junior Medina
Worst place in town. No customer service in any way. All the monitors I got supposed to have all parts included but nothing was on the box. And they told me that I can go to Amazon and get my parts. Don't bother to visit this place.
-
July 2023 by Sean F.
i delivered food to this location, seemed like for a decent amount of people, and they did not tip a cent. thats very rare for me, eventhough some delivery tips may be low, its very rare i am not tipped at all. i would avoid this business
-
July 2023 by Jeff Miller
Won't answer the phone. Tried every option in the phone menu and they all ring for a bit and then hang up on you. Based on other reviews, apparently this is normal for years now. I spent my money elsewhere.
-
June 2023 by Hyper Fox
Price was disappointing. No one wanted to help or ask questions. Prices were not that great on the things we could find a price on.This feels more like a run down flee market. Except no one cared if I bought anything. Took 10 mins to get a price on a microwave.Don't bother going here. It's a waste of time. I finally got the dang app to stop telling me to go there. Just don't bother making the drive. Order Amazon warehouse or buy new from whoever (Best Buy is fine, just the outlet was garbo)
