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March 2024 by David Rau
Doug and Eva were great at the front desk. Ken is a fabulous mechanic. I was in and out with a new alternator in about 2.5 hours. Excellent service.
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March 2024 by Sandy Peterson
Employees very welcoming- always can count on good service and fair pricing thank you!
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March 2024 by Relina Dajani
I will not go any where else. So many times I go in and they fix something small and they don't even charge me. They are so honest and fair. Can't say enough about them. And the best employees around. Make you feel like family.
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March 2024 by Brett Bury
1st time here and was very happy with the staff and service will be back
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March 2024 by Ali M
Bought tires for the 1st time from this shop and not a good experience. Pricing is about the same anywhere you go just a matter of finding a place that will actually do good work. They could the tires I wanted a little faster but I made a big mistake going there. After they installed tires on my truck which is my work truck my source of income I had decent amount of vibrations. Took truck back and they refused to re-balance my tires because they were too busy, "but when buying the tires they could get me in right away". Guy tried telling me mud in wheel wells etc etc. "Myself ex Ford technician so i know vehicle basics just fine" and he said they can get the fronts only re-balanced in a few days won't even offer to properly re-balance all 4 tires. I had to leave town that evening for work but they don't care understandably so. On my way out of town one by one in few hundred miles the wheel weights starting falling off the wheels and I had to stop driving for the night due to bad vibrations and took truck to a local dealer following day to re-balance tires properly and continue on my work trip. I just hope my tires hold up OK for the amount of mileage that they are warranted for because I don't ever want to do any business with this again. I am reasonable and understand if technician that worked on my truck was having a bad day or didn't know how to use the balance machine properly or just didn't care it's whatever but when I took my truck back and explained that I had a problem that needed immediate attention and my livelihood was impacted I was turned away and they did not stand behind their workmanship. Therefore, I am writing this review not due to poorly balanced tires but because the shop's incompetence and to correct their mistake in timely manner and costing me absolute grief in the middle of nowhere and added costs to having to get a motel for the night and having to pay for rebalancing tires elsewhere and a whole days wage at work. Extremely disappointed. !!!
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March 2024 by Anthony Thompson
Great service
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March 2024 by Camacho Letran
Bad service by femele Iva will be out 4 hours on 1 tire
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March 2024 by William Smith
Was super happy that they could get me in on such short notice
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March 2024 by William Reicherseder
Always great service with fair prices.
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March 2024 by Toyja Copeland
The team at big brands tire on Buckley Road in Aurora is great! They are fast they are thorough and they always take great care of my vehicle needs of any kind. As a single female, they are trustworthy and never try to take advantage of you, they fix what is needed and advise you properly of things to consider for the future. I’ve recommended many of my friends go to this facility and live on the other side of the city… trust and kindness are everything ! Thank you always to Doug and the gang!
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March 2024 by Evie Lim
This guys are amazing! I came there with flat tire on Sunday (luckily they are open on Sundays?).Ricardo mat me with big smile, listened to me very carefully, and then it was like magic almost in and out! My flat tire was unrepairable and other tires were pretty old, so I had to buy all new tires, but now my car runs like new, so nice and smooth, people fall asleep in my car ??. Highly professional, very helpful and polite staff. I’ll definitely be back!
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March 2024 by K Nooner
Fast and friendly service! I had to get two new all-season tires. Doug gave a great recommendation and Eva got me in quickly. New tires and alignment happened within a few hours and I was back on the road. Would highly recommend!
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March 2024 by Josh Wright
Had no issues ordered my tires and had them sent here, dropped off my truck in the morning and they mounted them and did an alignment all within a few hours. Everything went smooth ?. Would recommend.
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March 2024 by Isaac Ristow
Always friendly, quality service at a very fair price
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March 2024 by Salvador Martinez
Very professional offered steps on self repair was seen almost instantly upon arrival great customer service. Thank you
