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September 2023 by Tiffany Smith
Lauren was truly a delight to work with. Her customer service was above and beyond. She was fast fun and friendly. I recommend this location to anyone looking for exceptional phone service.
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August 2023 by Google user
Lauren was truly a delight to work with. Her customer service was above and beyond. She was fast fun and friendly. I recommend this location to anyone looking for exceptional phone service.
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August 2023 by Colo W.
Literally could not be less quality customer service if she tried. Passive aggressive, cursing the entire time, made a point to tell me how irresponsible I was for coming at 10am to pay a bill and just continued to be rude until I left the store with my change that I honestly don't even think she actually counted right. She bragged the entire time about how "I can sat anything I want because it's a franchise." If this is a manager, get a new one. She's awful. This is in reference to the store on e Mississippi in aurora, by the way.
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May 2023 by Andrew Pugliese
If you advertise being open at 10am, you have to have a staff member show up to open the door.
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May 2022 by Scott Newbury
I've been with Boost a long time and it's great. The store at Mississippi and Chambers is a cut above! The team member who assisted me really took her time to make it a terrific experience. Choose this location for your Boost needs they are wonderful.....
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March 2022 by Jose Cruz
Excellent customer service. On the day that I originally bought the phone the manager came out to my car to reveal that he had found a promotion that I qualified for which gave me 2 months of free service. After having the phone for a day it began having technical issues, I returned to the store and was exchanged phones with no problems. I recommend this store to anyone looking for good service
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January 2022 by Stephanie Powell
Great location. The owner is friendly and knowledgeable. So quick with service. My only Boost location
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September 2021 by Marcus Castro
Fast service. Good Network
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June 2021 by Adriana Saucedo
The lady/girl was rude. My father takes good care of his phone. She accused him of being to rough with it even though it had no cracks or dents. She also refused to give us her name!!! Why!!! Rude Rude Rude. This happened today 6/16/2021. If I could wait at zero stars I would!!!
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May 2021 by Duane Kuta
We went to this store about 10 months ago or so when Virgin Mobile merged with Boost to check on our services and to get my son a new phone. A young lady named Xitlalic (Cece) was very helpful, polite and knowledgeable. She got us the information we were in need of and got us lined up with a new phone for my son. Very very cool she was. We went back up to this store on Saturday March 13 to check on my phone which was having problems or to get me a new phone- I got myself a new A11. At this time also- Xitlalic was extremely cool and took very good care of us. I would like to point out - on this day with a outside phone rep there, 5 other customers waiting and a very very rude, disrespectful and obnoxious lady customer in the store- Xitlalic kept her cool, was professional and did very well by everyone... Thank you
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November 2020 by Jack Daniel
I just got a new line here yesterday with a free phone. The case that i bought cracked when they put it on out maybe it was already cracked, idk, but they replaced it today without question, i didn't even have to whip out my receipt or sign anything. Totally dope and i got an awesome LG stylo 6 for free when i signed up. Neither metro nor tmo gave me a free phone ever. As a matter of fact, Metro charge me $130 to downgrade to a crappier phone that they called an upgrade. Happy to be a boost customer!
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November 2020 by James Hanna
They're supposed to open it 12:00 waited there until 12:30 and still nobody was there
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June 2020 by Jenny González-Reyes
They have very well trained staff with excellent customer service.?
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June 2020 by Angela h8
Very knowledgeable guy and knows what he is doing. He was great and willing to help. 100% recommend this store
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April 2020 by Marcello Ramos
One of the nicest stores! Good job guys!