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November 2023 by stacy oakleaf
Discount Tire broke a wheel stud when changing a tire but gave me a Brakes Plus coupon to fix it. On a very busy Saturday afternoon, they worked me in to replace and fix my wheel. I can’t thank Joselynn (General Manager) enough. She saved my day and won my future business. Highly recommended!
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November 2023 by Dominique Pearson
I want to start by thanking the excellent staff at Brakes Plus - Tallyn’s Reach. They are extremely friendly and supportive, and for that reason, I trust them with my vehicle maintenance. Noah worked with me on the extensive work needed on my vehicle. He made sure to keep me up to date with any changes, and I genuinely appreciate it since I was without my car for a few days. Again, thank you all for your hard work.
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October 2023 by Steven Childers
I recently had 4 tires installed at a tire shop that doesn't offer alignments. I am going on a cross country trip last minute leaving tomorrow and the last set of tires on the car were wearing funny on the inside. I called a few alignment places Saturday at 10am, was told they couldn't get to me until the end of the following week.I called Brakes Plus, spoke to Nate and he said bring it in and they would fit me in before closing. I dropped the car off at 11:30 with Vinny, was told they had appointments but would fit my car in during the down time. I got a call by 3 saying the car was done. When i got there, Vinny went over everything they inspected, answered all my questions about the alignment being out of spec tire by tire. Vinny was very knowledgeable, answered all my questions and made me feel as thought they appreciate and value my business. And to top it off, the price was much more reasonable then the other shop i visited in Parker previously.I highly recommend visiting this shop for your brake, tire, alignment and other vehicle needs. The crew here are top notch.Thanks again everyone at this location for the great service.Service: Wheel alignment
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October 2023 by Ashley Henry
I love my car. It’s the nicest car I’ve ever owned. After 4 attempts at another service shop to stop squeaky breaks, I lived with it for 18 months. With my 11 year old car approaching 70k miles (I know, right…) I took it into this location of Breaks Plus to have the breaks checked and a tune up. I’m now back to 5 days a week back in the office and driving more than I ever had since getting the car about two years ago. Not only did they show me on the car what needed done (wow, it’s weird to stand under your own car), gave my car the tune up I wanted rolling into 70k miles, and gave me quiet as a mouse breaks, (and they called it a sports car, wow would my former ‘05 Corolla be jealous)…they shuttled me to my office all the way at Denver Tech Center, had the car done earlier than expected, and gave my work colleague who dropped me back off a free oil change card. Nate was exceptionally polite, understood my concerns and how I wanted to treat this car well because I plan on keeping it as long as possible. He explained care for the new brakes and rotors, and gave me a quote for a future repair (leaky front driver side axle) that was not immediate but simply so I knew what to expect—which was $300 less than the passenger side I had repaired at the other shop. Vinny was sweet and polite at pickup, and the other black polo’d manager, whose name I did not catch, was absolutely understanding of my need to have the car back by end of business day. I will absolutely be returning to this Brakes Plus location for future services on my 2012 Lexus IS 250. Thank you all for taking great care of my sports car! ;)Services: General repairs & maintenance
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October 2023 by Victoria Toth
I really wish everything in life could be as simple as taking my car to Brakes Plus. Nate and his team are always so kind and actually willing to help. My car is getting old and the mileage is adding up and it brings so much peace of mind to know that it will be well cared for every time I bring it in. If you are searching for a new mechanic, you have found it!
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October 2023 by Austin Toth
Brakes Plus takes great care of my car with no hassle. Nate is so easy to work with and is incredibly knowledgeable about vehicles. I will keep coming back!
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September 2023 by Amy M.
Went to get new brakes on my SUV. The Tallyn's Reach location was amazing! The waiting area and bathroom was clean. The staff is wonderful! Shout out to Vinny!!! He made my experience so stress free and was able to get my truck back to me in 3hrs! I will definitely be back!
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September 2023 by Tony B.
this BrakesPlus location off Smokey Hill Road by Southlands Mall is very good. not all locations are this good. i've been going to brakes plus for over 20 years and now go to this location within the last two years because of superior quality of service. The location I used to go to is changed hands and just now it's not as good.
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September 2023 by Gretchen Borel
If you’re looking for a place that has really friendly service that’s never condescending, never oversells you, and is always timely, choose these guys. Their waiting area is clean, they were very kind, and even had crayons and coloring sheets for my daughter while we were waiting. No complaints!Service: Oil change
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September 2023 by P G.
This Brakes Plus is fantastic. Brought my 2018 VW Tiguan in with a leak coming from a cracked crush plug. I got my oil changed at another place about a month ago, so I was definitely not happy to get another oil change when I didn't need it. Brakes Plus kept the cracked crush plug to show me. They were super quick, and awesome in how they addressed the issue. The price was way cheaper than the other company I brought it to who ultimately caused my issue.
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September 2023 by Reece Gregg
Staff was incredibly helpful and knowledgeable about my car. Kind and patient as i don’t know much about cars. Reasonably priced. Will definitely be returning for any car problems i have in the future.
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August 2023 by arthur Aksamit
I took my wife's Ram 1500 in for some new brakes. It was time according to the manual in the truck. They looked at the rotors and pads. Manny, the customer service technician said that they measured the pads and they were still thick and did not see any wear on the rotors. He said that they would change them if I wanted to but that at this time they did not need to be changed. It's nice to have a place with Honesty and integrity. I'll be back when they need changing.Service: Auto brake replacement
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August 2023 by Erin Kemman
Great service and staff. Was able to call right as they opened and spoke with Joselynn who was able to get me in same day for a diagnosis. Was done within 2 hours and she was was able to explain everything that needs to be done. Unfortunately I do need to go to the dealership, but very happy with the help I received here!
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August 2023 by Scott Thomson
Brakes Plus Southlands never disappoints. As usual we were treated professionally with care and respect. Noah and the rest of the staff there go out of their way to deliver exceptional customer service. That's why we take all (7) of our cars there.Service: Auto maintenance
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June 2023 by Chelsea Wilson
I have been coming to this Brakes Plus for a few years now and every time is a great experience. Joselynn the general manager is super friendly and helpful. She replaced my brake light within 5 minutes on a busy packed Saturday. All of her team is wonderful! This is the only place I trust to take my car where they are honest and explain what repairs I need without making me feel d*** for not being a car person myself.
