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March 2024 by kari davis
I know the standards for fast food are low, but Jesus Christ. This has got to be the most unprofessional location I’ve ever been to. They got the order wrong, confirmed with me twice that it was the sandwich I ordered, just to get it wrong and proceed to tell me and my partner that they were right. It regardless of the menu in front of them. It’s likely just come to work and collect a paycheck but actually forget the part where they have to work. How do you mess up and order not once but twice and can’t even read a basic menu? At the place you work? It’s ridiculous. Management was awful and my food probably got spit in considering I had complained about the incompetence MULTIPLE times. And no, I’m not going to spend money and eat something else than I ordered because” it’s the nice thing to do.” I paid for my food and I expect to get what I paid for, not whatever the heck you please to make your life easier. Do your jobs.
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December 2023 by Gabriel Acebedo
Great place to
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December 2023 by Keith Yamada
I ordered on 12/18 thru the app and when doordash delivered my food the only 2 items were the bacon cheeseburger and BBQ sauce. I called doordash about a refund and they released it back to your store which I've tried calling multiple times since that day and no answer. I was told by doordash that your store has to issue my refund. Hope this is corrected soon. Thank you
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December 2023 by Christian Toro
Ordered through Doordash. Ordered a Bacon King meal large with havsies, and 8pc nuggets and cheesy pops. Received a WHOPPER, the havsies had TWO onion rings, and my nuggets were not in the bag. The cheesy pops were STALE. Terrible customer service. You order and once you get to the window they have you park in the front. The two times I have ordered drive thru, I had to go inside because they made me wait in the parking lot and they gave me the wrong order.
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December 2023 by Della Smith-jennings
Their disrespectful and don't make your order right. Not all employees u just need to pull up to the drive thru and order. If you let them know your coming then they will get everything in order. Thanks.
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December 2023 by Julisa Sanchez
I love that burger it's my favorite place ?
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December 2023 by Wamed AL
The order was fast from the driver through.
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November 2023 by Bad Beast
Apparently, you can have it your way as long as your way is however the employee wants to make it. I have been there 3 times lately and ordered the Ghost pepper whopper, and all 3 times, it has been different. I make no substitutes or changes to the whopper, and yet it has not been the same each time.
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November 2023 by Anna Harris
My exact words were can I get the classic Royal crispy chicken with no lettuce and no tomatoes. They gave me half a chicken patty on a tortilla.
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November 2023 by Steven Salazar
Love this place the workers r so friendly an helpful wonderful experience every
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November 2023 by Josh Hathaway
My order was wrong....One of my burgers was wrong and they didn't give me enough chicken fries. They did correct it without an issue.This isn't my first time ordering from this location and all my other experiences were unpleasant.
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November 2023 by LeoDeo
If I could give this experience 0 stars I would, kid that took my order didn't want to sell me what I wanted. Keep in mind I always buy the same thing. He said "we don't sell triple cheese burgers wr have double only" Before I could explain, he cut me off and said "do you want them or not"Then I didn't get my complete order and I noticed when I got home. Not my wife if mad that her food isn't there.Thanks alot baby cuh at the drive thru
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October 2023 by Pablo R.
I was ordering through drive thru & the woman would not pick up after I had talked MULTIPLE times. After minutes of waiting, she finally started talking & taking my order. I ordered just a sandwich with spicy chicken fries & she proceeds to order me the meal... I did not order a meal & they still charged me for it. After talking with the gentleman at the drive thru window, he told me they could not give me a refund because "it has already been processed" what kind of service is that? They were charging me for something I didn't even order & they refused to give me a refund. The food was good but the service was awful. The female employee needs to do better for sure.
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October 2023 by Pricilla Thomas
My food was fresh, hot, and delicious! The lady who took my order was very friendly!
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October 2023 by Rachael Fanning
Employees are all so nice and polite.. they go above and beyond. I actually am here almost daily for either breakfast or lunch. Never have had a bad experience here!
