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February 2024 by Janay Harley
We visited several stores in the mall looking for basketball shoes for our niece. When we came to Champs we were greeted by Jayden. He was professional, efficient, and had a great attitude that we appreciated. Thank you!
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December 2023 by Diamondz muhammad
I bought some Jordans for 69.99 the actual sale was upstairs at Ladies Foot Locker but I took a picture of Lady Foot Locker and took it to Champs and they honored the price match so I was able to get the same shoe at the same price it was my son's 14th birthday and they really made him happy I would shop here thanks Danny you are a great sales representative
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March 2023 by M Ti
The store hour it says close at 8:00 pm on Friday and I stop by 7:40pm the store already closed
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November 2022 by Alessia Queen
Nice store Friendly employeesInventory a little low however these days I'm sure that's expectedIts not the store from a few years back new owners but not 100 percent sure prices fareIf you be of the younger generation then go and check it out for your selfsJust might find what your looking for
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October 2022 by Josh Spivey
Giving this champs location two stars because I use to enjoy shopping here. Always liked the deals and products but as far as quality control is not up to standard. I bought a pair of all black Nike huarache which was very comfortable but at some point early on the left shoe didn’t have the support it should because of a factory defect. It happens but I went out of pocket 20 dollars to ship it to nike and as I went to the store to see if I was able to get a discount on another pair since I had purchased it from them. The main manager didn’t had no intention of customer satisfaction or had terrible customer service skills. I’ll be taking my business to JD sports. Thank you and I hope this was helpful.
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August 2022 by T -
The kids that run the store lack customer service. Beyond the boy that stands at the entrance greeting everyone these idiots don’t know how to answer the phone. Called 10 times in a row and it rang all the way through each time. Do better.
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January 2022 by Torian C
The kids that run the store lack customer service. Beyond the boy that stands at the entrance greeting everyone these idiots don’t know how to answer the phone. Called 10 times in a row and it rang all the way through each time. Do better.
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January 2022 by Andrew H
Shay was incredibly disrespectful. Pitiful customer service. "Congratulations" on one star.
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December 2021 by Jason Shockey
I will never shop at Champs or it’s affiliates again. Went online to find a rare shoe, only to be sent the size I ordered in a women’s size. They were also dirty and looked used. I expressed my concern and they wanted to make it right. So I go to their store to be turned away because they don’t carry this shoe in store and direct me to foot locker...where I’m refused service because I don’t have a mask.I will be returning my product for a full refund and telling everyone I know to stay away from this poor service company.
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October 2021 by Iram Salas
Employees and manager don’t wanna sell me shoes
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July 2021 by Alan C.
I called in because I had some questions about some running shorts for men and I spoke to Dan (I believe that was his name) did not quite catch it fully but this morning when I called he was very professional and friendly! I appreciate him taking the time to answer my questions since I've never been to the store. Definitely going to that store and buying some products.
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April 2021 by Elyse Austin
Rudest experience I have had in a store I’m spending money in. The only reason why I made my purchase still was because they had my husband’s size available. They need to go on Undercover Boss so everyone could get fired at this location . There is no way corporate is aware of this
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April 2021 by Diana Rose
Horrible experience !!! A few of the ladies there are highly rude and disrespectful. Having their masks down as they greet me. Something needs to be done here in this store. Two Hispanic females to be exact. One had long brown hair and the other one was short by the height. Also a tall heavy set African American girl. They completely ruined my day and I will personally NEVER return back to this store again.
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February 2021 by Yee Y.
I came in here mid-day, wasn't busy at all and there were plenty of girl's on the floor to help. Both registers were at use when I was done getting the right sizes, so I kept browsing until it was my turn. One of the girl's had the audacity to say to her coworker "she's taking forever" and she thought I didn't hear her. There wasn't anyone else in the store that needed to be helped at the time so why rush?? Any store should have a solid team that doesn't include immature teens with horrible attitudes. I won't be shopping here anymore, the service is terrible and they barely had any shoes available in the size I needed.
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January 2021 by Kevin Drumcode
Inventory is always inaccurate, Needs better management