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March 2023 by Barbara B.
This store is continuously going down hill. No covid excuses. The shelves are bare, the stock is so low. I buy sliced bread. Prior to covid it was convenient and sliced on the rack now you have to take it to the bakery to be sliced and that's if you can get the bakery employees off there phones to slice it. Twice I've been to the bakery and both times they have there phones down so it looks like they are on the computer or doing something in the back sink but the phones come up when you ask to be helped. It used to be top run but now it's not worth your time. Went in for a head of lettuce and literally that was all they had, one tiny head. No thanks.....
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September 2022 by Mandy H.
I went to the deli to order a chicken meal. The guy who took my order was in the middle of handling raw chicken with gloves on. Instead of taking his gloves off, he simply wiped them off with a paper towel and then starting preparing my order. A paper towel isn't going to wipe off the bacteria from raw chicken. This is unacceptable and this is how people get sick. Not to mention, this store is always out of everything or their stock is low. Will not be going here anymore.
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July 2021 by Flowers E.
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June 2021 by Jose L.
What a horrible King Soopers and Lori the cashier supervisor is lazy and has no customer service skills. You're supposed to do what the customer asks. I wanted a certain sandwich meat and asked for a new one to be open. She told me NO and that the Boars head meats are bad sellers and you get what is open because they are already loosing money on it. If anyone knows quality meat it doesn't last that long. I did not want an old product open the day before. I asked for when the store manager would be in and she said that they make their own schedule and she never knows when they come in. I find that surprising. She needs to be addressed for her lack of customer service skills. Horrible store.
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November 2020 by Ralph B.
I generally give places of business the benefit of doubt while going through this pandemic. However, today was the SECOND time I have witnessed an EMPLOYEE not wearing a face mask. The first time was about a month ago, and in addition there were many other employees wearing it improperly. But for an employee not to be wearing a mask altogether was alarming. I emailed Kroger corporate to make them aware. I received a generic canned reply in return. Well today, I witnessed it again (a different employee from the first time). As I was entering the store she was chatting away walking with zero mask in sight. To me, this is completely unacceptable. I simply cannot shop in a store that has such selfish and careless employees... and management who obviously doesn't seem to care about it.
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August 2020 by Katherine Q.
The staff here are all sweet, quick and helpful! They make grocery shopping simple and fun, even for my one year old. The store is always clean and organized.
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April 2020 by Julia C.
They are doing an amazing job taking care of customers during this time! Positive and friendly even when people are being rude to them. Take care of your employees please
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December 2019 by Alivia L.
The customer service at this store is consistently pretty terrible, especially the lady with the very curly grey hair who was working the self checkout this evening (12/1- roughly 5 pm). I first heard her be pretty rude to the guy next to me and I was surprised by her attitude. Then I was attempting to use a digital coupon for the first time and she said I could not use it because it was only for click list or something like that, so I'm just trying to confirm that the digital coupons on my app can't actually be used in store. If that was the case, that would be fine, but she treated me like I was trying to scam her or something when I was just trying to use a $2 coupon. She seemed plenty friendly with the security guard, oh well. She probably shouldn't have a role that is so interactive with customers.
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June 2019 by James P.
I have never lived near a kings that couldn't seem to keep buggies for their customers. It's about a 40% chance when I go shopping that the bay is empty and the cart returns are full.
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November 2018 by Amgaad M.
The store's employees are nice but the store itself needs some clean and somehow too noisy. They have good discounts and very reasonable prices as in any other King Soopers.
