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September 2022 by Kurt Heimbrock
If you need a commercial bank in Denver Colorado, Commerce Bank is the bank you should use. This is a great bank!
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July 2022 by A B
I have been a customer of Commerce Bank for over 20-years and have watched this bank slowly decline, especially the customer service as of the last few years. I recently found out they outsource their online payments to a 3rd party, who sometimes does make electronic payments to the payers you setup on their online payment page, however, they also send paper checks to payers which increases the time it takes for receiving the payment. I just received a mailed notification that my car loan payment hadn't been received 19 days after it was debited from my checking account! After several calls to the place that holds my car loan and commerce bank (after being transferred around depts and waiting on the phone for 45-min to speak to someone) all I was able to find out was that the check the 3rd payment party (that commerce bank contracts with) sent out a physical check for my car loan payment late. I will likely be charged a late fee for my late payment, and it could also affect my credit score. It's finally time for me to leave Commerce Bank and find a bank that has been able to stay current with the times and truly values its customers.
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March 2022 by Erika Meyer
Tyler went above and beyond to help me get documentation I needed! He worked quickly to get me what I needed the same day I called. He was friendly, professional, and understanding of my situation. Really fantastic experience working with him.
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November 2020 by Denise Duarte
Very professional
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August 2020 by Jessie McLaughlin
I am not a fan for many reasons. I closed my account two years ago due to being asked if someone in my house stole my debit card and used it rather than being fraud when they failed to tell me they sent me a new card which was then stolen from the mail. My bank account was drained and it took a week to get resolved.. Incredibly unprofessional experience. Then, my boyfriend attempted to get a loan for a business. I was the cosigner and they put an inquiry on my credit report twice. Not sure why one wasn't good enough. They offered the loan for the amount of money I have in savings which I put up as collateral. The catch is that they would release the money when the loan was paid. Why would I give you the amount of money I asked for and pay interest on it? Nevermind I will just use my cash and get it back as it's made. Oh, and they take several days to do something they tell you they will do in a day. Commerce Bank is not efficient and is a huge waste of time.
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February 2020 by Tina L.
This bank has the most friendliest, courteous, fun, and efficient team members! Every time I stop by in, Ignacio greets me by name and asks me about my day and genuinely shows he cares and remembers what I say. Kimberly knows what she is doing and takes care of my business efficiently. Shashi also is a gem and takes care of me well. Tbh, the best bank I've ever done business with! They also are sure to connect with their customers in an efficient manner and have no problem picking up their phone and giving me a call directly if they have any questions or needs. Couldn't ask for a better experience or better people to take care of my finances!
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December 2019 by Pragnesh Patel
All the staff is great at customer service I was doing banking there for all most 7 years Ignacio helped me lot
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September 2019 by Edwin Delaney
In the name of the Authority, do not use this bank. I came in with my I'd and lock box keys and they did not give my belongings. They will make bad decisions with your money because they can't keep up with the big boys on the block. Stay away from them the only reason they got one start is because they won't let you post a review unless you press at least one star. Shady at best!
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May 2019 by Mackenzie Osbaugh
Ignacio Ortega was a huge help today. He provided such great customer service, was very friendly and efficient. We got in and out within 15 minutes of our request.
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June 2018 by hal bearden
Employee here was absolute trash. Came all the way here from across the state because it was the only branch relatively close. Got there at 6:00 which is also closing time. Another customer was pulling up as I was and he was helped so I assumed I would be too but no. They helped the other customer and proceeded to tell me they were closed after I tried to explain how long of a drive it was. I will not tolerate this kind of disrespect from a company that gets my business often. Luckily for commerce you won't have to keep track of my money as I will be pulling my funds and sending them elsewhere. Thanks for nothig.
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April 2018 by John Chavez
Not many locations in the metro area. I went to deposit checks at 11:40 am. Two of eight windows were open, and the tellers were sooooo slow. And not at all friendly. Smile Kimberly!!
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July 2017 by James Roland
Great local bank to get a loan from..
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March 2017 by Tami M
Very helpful
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October 2015 by Clifton Smith
Excellent staff! They worked with me and were very professional.
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April 2014 by Grant Hutton
Great customer care