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November 2023 by Betty roque
Worst experience I’ve had and I’m a repeat customer… there’s a reason why you add who do you want for a pickup and now I get interrupted and hassled to send all my emails from my conns order when all you need our names.. then I call to talk to upper management and get hung up because this experience and thanks now you lost me a customer…
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November 2023 by Mohamed AlZakoot
This place is horrible the worker and warehouse manager so rude they want handle bolt cutter to break their seal on my trailer however i was 10 mins earlier than my appointment time they hold me for 4hours
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October 2023 by Oksana O
I wish there would be negative stars review. This place would get all five of my negative stars. They dont value other people's time. The guy in charge of of deliveries thinks he is a center of universe. Super rude.. And very unpleasant to deal with. The place is super slow also.. And dont forget to bring your pen or you risk to go back to the truck to get yours.
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October 2023 by Cascadia Transport
Drivers beware! Extremely rude receiving staff. Be prepared to wait all day to be unloaded
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September 2023 by Jordyn Smith
Awful customer service. Honestly never want to deal with conns again. They told us they would bring our order out, locked the doors behind us and we never got our order. We waited outside for and hour and a half, didn’t see a single soul or hear from anyone after that
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August 2023 by ABDUL JAM
The customer service of this company is worse. One gentleman whose is, I think in charge of unloading, he is very rude and really unprofessional. Truckers: I’m not recommend this company as good Company for delivery.
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July 2023 by Hussein Mahamud
I have two peice to deliver it was worste place I have been done delivery in denver metro area very ruts people hard no respect
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May 2023 by david erickson
This place is a joke they said we needed an email had the email sent then they said it's still missing something but couldn't tell us what it was missing the staff was rude provide no helpful information what so ever so they don't do there jobs they really on the customer to do there jobs for them
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May 2023 by zee858
Horrible customer service, I have 7am appointment show up at 645am. All door lock but the hour operation showing 6am. White male finally responded the door very rude, told me we open door at 7am, still waiting it's 745am. Trucker avoid this place at all cost.
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April 2023 by Vicki Panyavong
Conns sales people are very professional. As for the warehouse crew and the dock crew they all need to get some training for customer service. They have such rude attitudes, makes you feel like they have a personal issue with you. Very unprofessional. You would think HR would take pride in who they hire to work in the warehouse as they do when it comes to the sales team. Get it together. It makes me add a start to continue with my complaint. If it was an option i would not even mark one.
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February 2023 by Cloud 5280
4 hours and counting waiting to be unloaded. Seems these guys just take their sweet time with no regard for anyone else.
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February 2023 by John Aman
They need to keep furniture in store instead of having people drive all the way to aurora and wait over an hour to pick it up what an awful process
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November 2022 by Kathleen Coderre
Hours online are not true hours. Good luck. We even called Conns and they told us they were open til 6, turns out it was 5. So yeah DO NOT PICK UP FROM HERE!!!
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October 2022 by Midway Transportation
Horrible place to deliver to , will never comeBack been here for 5 hours to unload guy with the glasses is very rude he’s going to get his a kicked one day
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March 2022 by Yvonne Gates
I have been waiting for over an hour to pick up a microwave. I was the first one in line at 11am. They keep saying any minute now.
