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September 2024 by Rachel Diaz
They are scammers, they put the 50% discount sign on it and when you get there it is 40. They are profiting from the closure of that store, they are disrespectful, they put a price on it and it is another.
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August 2024 by Steven Schauer
Going out of business
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August 2024 by John Parker
Disappointing, but expected visit. They don't have the mattresses I need, and can't pull out of the warehouse. I had to find a sales rep to find out the above information.
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July 2024 by Ace Osiris
Felt uncomfortable one of the workers kept following me around when I was just looking around he followed me to each section of the store
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July 2024 by Kristi Martinez
I'm horrible with names, but the expecting mommy that helped me today was AMAZING!! Very professional and answered all my questions. I was skeptical going here at first but she made everything a breeze!! Most definitely recommend!!
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July 2024 by Joe King
Zad and James was amazing, went above and beyond to make everything great! From start to finish they made sure I understood everything and was happy no pressure. Will return in the future for more purchases.
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July 2024 by Brittany Severson
The manager at this store is horrible! They guarantee deliver the night before and the day of tell you the item is not in stock and too bad. When you question how the item shows in stock online you’re told the website isn’t always accurate but the manager states it is not considered false advertising because that’s just how this company works. When you asks further question they hang up on you.
All I have to say is buyer beware!
Update: Not sure this situation could be any worse.
After they mess up the order and cancel one of the full beds they claim was not in stock despite the website stating otherwise, they set a delivery window from 3-6 the day after they were originally supposed to deliver.
Now here is where it gets worse.
The driver showed up at 2 pm and we received no notification or call indicating he would be early. I call him back to inform him my 15-year-old daughter was home and he would have to wait since he was early. He proceeded to inform me it wasn’t a big deal and he would just drop off the items. (Thank goodness for great neighbors who were able to watch them guys the entire time)
The driver proceeded to drop off the bed without any hardware to put it together! They also did not have the dresser or nightstand.
When we called the store they said the warehouse messed up and when you call the warehouse they say the store messed up. Fun right?
Now for the real kicker… the driver had a 15-year-old child sign for the delivery. Not sure they realize whatever she signed is NOT VALID and cannot be upheld as she is a child!!
So now we have a bed frame that is unusable and no indication as to when they are going to fix the rest of the mess they have caused.
At this time, we are waiting a response on how the bed frame can be returned and the rest of the order canceled.
As other reviews have said their name says it all. They are nothing but a bunch of conns!!
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July 2024 by Quinton Severson
Absolutely the worst Customer experience. I think I’ve ever had. I went and bought about $7000 worth of stuff. I was guaranteed delivery yesterday. Nobody even called to tell me the delivery was canceled and that they didn’t have some of the stuff in Stock. My wife called and the manager was horrific to her and after she questioned why the website showed the item in stock he hung up on her. By the way, he also started a fight with me and my wife by informing her of false information. The manager is absolutely awful. He has no compassion nor drive and should not be in the position he is in. I asked for a compensation for the inconvenience that was caused, and I was laughed at and said “you’re going to ask me that.” He also told my wife basically too bad when she asked the same thing. I have spent at least $20,000 with this company buying various things, but I guarantee this will be the last time. I am going to cut up my Conns credit card and that will be the end of it. All I’ve gotta say is buyer beware go to American furniture warehouse instead!
Please note that if I could give zero stars I would.
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June 2024 by Cecily Dawn Buckley
Vergie was very helpful, No pressure to buy anything. Got the added protection plan cause I told her I had a cat. I’m very pleased.
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May 2024 by M Tupito
We had a good experience at Conn’s. The man who helped us, Jesus Martinez, was awesome to work with. He was knowledgeable and thorough in his explanations. Make sure to ask for him if you go to this location!
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May 2024 by Kenny Harris
Great customer service by Vergie she was very professional, fast and delightful
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May 2024 by Carlos Colmenero
Not good service, hidden charges.
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May 2024 by MOTO RECORDS STUDIO
Easy process great customer service and patience.
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March 2024 by Yolanda Fuentes
Haven't got our table delivered
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March 2024 by Demetrius
I did not go to Combs.I went to pet shop
