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February 2024 by Amanda F.
When I dropped off my dress for alterations their computer system was down, so I wasn't able to pay at that point. I was not comfortable with leaving my CC information on a sticky note so they said they would get it later. I dropped off my dress on 01/24 and scheduled the pickup on 02/12. I never received a voicemail or any other communication from them in that three-week period. When I went to pick up my dress on 02/12, I was told absolutely no work was done on that dress in the three weeks they had it. I am not responsible for their computers being down, nor did I think the service would be free. I fully expected to pay when I picked up the dress. That would be like dropping off your car for service and them not doing any work till you paid. No, you do the service I pay you for the service. SO, to blatantly dis-regard my dress for three weeks is an absolutely horrible business practice. If I was made aware without payment no work would be done I would have personally called my payment in the next day. Nothing on the contrary was addressed to me and no message was left by them so I assumed the work would be done and the dress would be given to me upon payment. Now I get to wear an extremely long dress with gaping in the chest.
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February 2024 by Cheri Jones
I had a great experience and time picking out my dress and helping my bridesmaids pick out theirs. The staff was very helpful in helping me get in and out of the dresses and pick out accessories for my special day. I would recommend the Aurora location!
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January 2024 by Mara DePena
Ana was incredibly helpful! I am eloping in 18 days and she was great at finding nice, affordable styles for me and was super supportive! She was determined to make sure I left with a dress and was very patient with me as I narrowed it down. She also found me some beautiful accessories to go with the dress and set me up with an appointment for minor alterations. I had my alterations and fitting appointment with a short turnaround time and Lucy was incredibly helpful and kind and the alterations looked amazing. It was a great experience!
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January 2024 by Michele Ward
Saylor was amazing! So kind and patient! Offered such great advice!
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January 2024 by Jose Cortes
We had such a great experience. We did not know we needed an appointment and after a short time they were able to work us in. Jan provided us A+service.
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January 2024 by Dana Fast Horse
Found a beautiful ? dress!
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January 2024 by Brooke Orist
Today I had a wonderful experience at this David’s Bridal. I was a walk-in ( I was THAT person ?) and was given a friendly greeting and they helped me find my dream dress! The prices are reasonable and great options. Thank you for making my bridal dress shopping experience so wonderful ?
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January 2024 by Michael Pelshaw
Just avoid, terrible experience. Person didn't listen to the bride, and also store had nothing in her size.
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January 2024 by ayoobittyy
Fabulous experience at this David’s Bridal. Jan went above and beyond helping me figure out which bridesmaid dress with best for me. Lots of patience and made the whole experience incredibly enjoyable.
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January 2024 by Sarah Werzinski
I bought my wedding dress at David’s Bridal but it didn’t have the sparkle I wanted. Lucy did my alterations and added the sparkle and an amazing job.
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January 2024 by Karina Parry
When preparing for your appointment pack a pair of heels and some spanx. If you forget your own shoes they will let you wear some for the fitting. I went to David’s bridal for my 4th Dress appointment. Out of the 4 so far it was one of the most comfortable and pleasant experiences. The store is well maintained. You can easily see the dresses (some places are so packed with dresses it’s hard to tell what you’re looking at). The ladies are really helpful and go at the pace the bride wants. Some places are very slow with each dress fitting it seems. I’d recommend David’s bridal for the experience and the affordable prices.
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January 2024 by Andi Turner
They were so patient with me when I was confusing with my appointment. As soon as I pulled up I saw the perfect dress for me in the window and the manager Ana took it off the mannequin and not only was it the exact color and size for me but in my price range too. Janet helped me find the perfect shoes to match and was so patient when I was indecisive and wanted to try several. They were able to do my alterations the same exact day and I even got half off my earrings because I got the heels! The entire thing (alterations and all) took only an hour and they were so incredibly kind and helpful. Will definitely be coming back when it’s my time to get married. Wonderful experience with amazing staff.
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January 2024 by Claire O
Esperanza was awesome!! Thank you so much
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January 2024 by Kim Hilding
My daughter went in to pick up her wedding dress and was bullied into buying a pair of shoes and doing her alterations that day even though we already had an alterations appointment. This is completely unacceptable to treat their customers like this.
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January 2024 by lauren jenkins
Just had another amazing experience at David’s Bridal. I was helped by two lovely women, Lucy and Janeth. Thank you both for being so kind and helpful!!Blessings!!
