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February 2021 by Gina Audino
Awesome experience! Everyone is so kind and very professional.
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September 2020 by Tina Leblanc
well they didn't stop until í got seen and wàs able to do the próceduré so ím very pleased with thís cómpàny
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March 2020 by Tim Murphy
Friendly and very competent.
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January 2020 by Courtney Clark
Amazing dentist. Friendly, affordable and knowledgeable
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December 2019 by Danielle Marquez
I never liked going to the dentist but staff is awesome & friendly.
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December 2019 by Steve Guerra
I hate going to the dentist because of how expensive they can be, BUT the staff was amazing and their office manager really worked with us on payment programs that were available to not only me but my wife as well. They were quick and attentive. Definitely going to be using them in the future. Thanx Retro Dental
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October 2019 by Conchita Figueroa Vivas
El personal muy atento. El servicio excelente. Fui para una extracción y ya todo bien sin complicaciones. Sólo decir Gracias.
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April 2019 by Kathy Janke
Every one is always friendly and caring. They do a great job. I have been coming here for years.
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March 2019 by Andrea P.
Update: Adding one star back. The office did give me $250 back for my poor treatment when I started Invisalign (though I still think I massively overpaid). I didn't like Dr. Kessler, but I do like their new dentist Dr. Wilson Lowther. It also seems like they've changed management and a lot of staff, so my appointments have gone a little smoother than they used to. Still plan to change dentists after my Invisalign treatment is complete. Shortened version of my original bad review: - Bad first cleaning because staff didn't show up and the dentist Dr. Summer didn't know how to clean teeth. - Constantly bad wait times 20+min beyond your appointment time even if you showed up early for the appointment, or were the first appointment of the day. -Overpaid for invsalign (because I didn't do enough research), and they're still using old technology (No scanner, just putty trays). -The receptionist did my first insaglign appointment when I went to pick up my trays for the first time. No dentist to check fit, or assistant to talk me through it. - Unprofessional staff that gets distracted joking around with each other while they're supposed to be cleaning your teeth. -Often out of supplies they need during appointments.
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March 2019 by Stephen R.
I have no complaints with my experience. Nice cool doctors. Very short waits. I've only been here for cleanings every 6 months however so I don't know about anything other than that.
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March 2019 by Cheri McCormick
I really like Retro Dental of Aurora, Everyone is great, They let you know what they are doing, and take great strides making sure you are comfortable with every procedure and treatment.
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February 2019 by Mary Anne Byer
I highly recommend Retro Dental. The staff of professionals are wonderful. Dr. Reid Lowther and my hygienist, Simone provide the best treatment I have ever received. Great experience with insurance too.
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December 2018 by Viktor G.
This dental office is looney Tunes ( no professional only students). The make you have an appointment and you still going to end up sitting for an hour minimum. But that's not the worse part. They are so unprofessional I'm surprised they still open. I've head a crown and root canal Done by retro dental and I've been experience crazy amount of pain, sensitivity and going to the hospital 2 times do to sever pain and before a full year the crown cracks. All because they had A student apply the crown on evenly causing my my tooth to hit against the upper teeth so when I got back to Retro dental They started grinding the top tooth which now is very sensitive because they grind it almost half of it off meanwhile it was the crown that wasn't fully seated in the first place Causing food and other stuff to get underneath the crown causing it to get an infection. Not to mention the had to make the crown 3 times before getting one that fits. Honestly there big waste of time and A bunch of people pretending like they know what they doing. specially when the students are involved they should not have the right to be working on your teeth Specially when the license doctor is nowhere to be found that is against the law. Trust me if you don't want to waste your time or your money. Try any other place then retro dental group.
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December 2018 by Bradley C.
I had called to make an appointment and talked to Ivan. My appointment was set for Thursday December 13th 2018 at 10 am. When I arrived the door was locked, as I was about to walk away a female employee opened the door and asked me what she could do for me? I informed her that I had an appointment for 10 am. I was told that they didn't do appointments on Thursdays and Ivan must of had made a mistake. She said that my appointment could be rescheduled and the earlier appointment was in mid January. I told her that was not going to work for me! She asked me if I was in pain and I replied that is why I am here and made an appointment. Personally I would had thought that would had been in their system seeing how Ivan and I had talked about all my oral problems. She looked in their system again and stated she had an opening for next Tuesday. I said no thanks I will find someone else because, due to the pain mostly but wasting my time I don't feel I want to take my chances with them. The main reason I picked Retro Dental Group is this is the company that took over for my past dentist which was the best IMHO. When I got home I looked on their website for their hours and this is what I found today. Address: 2993 S. Peoria Street Aurora, CO 80014 Phone: 303-696-6979 Email:
[email protected] Practice Hours Mon: 7 am to 6 pm Tue: 7 am to 6 pm Wed: 7 am to 6 pm Thu: 7 am to 6 pm Fri: 8 am to 12 pm Sat-Sun: Closed I can't find where they are not seeing patients today. It is Thursday and it says on their website 7 am to 6 pm. How can I trust someone doing work in my mouth if they can not even update their website and give someone the right information so the patients time is not wasted? Seeing how it said they were open on their website and a google search I called them again. I talked to Barb and asked her why it in fact said they were open today. Her reply to me is that she is not in charge of the website and they are open for Admin stuff and to take calls and make appointments. This has to be the worst communication I have seen in my 52 yrs of life. Total disregard for my time and oral needs!
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October 2018 by Garrett M Miller
As most people I absolutely despise going to the dentist. I dread it, but this staff goes above and beyond with their customer service, their attentiveness and the effort to be sure you're comfortable (as comfortable as you can be going to the dentist). All the staff is incredibly friendly. Thank you!
