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October 2023 by Blue Dremz
The first time I came to this location I had a pleasant experience but today I can't say the same. It's always the same two ladies working here and the old lady with gray hair is the one I had an issue with. She is very very rude and very judgemental. I had just come from the gym so my attire wasn't at best but I most def did not smell. And this lady stopped me at the door almost refusing to let me in. Then she was extremely short with me and didn't even let me speak before shutting me down and telling me to leave. I would never do business with this company again. I wouldn't recommend this place for the attitude alone. And I will def be spreading the word so that no one else has the same experience as I did.
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October 2023 by Brenda Rodriguez
Lorraine was beyond amazing in her customer service and knowledge of diamonds. I completely trust her and highly recommend Diamond Mine for quality customer service for jewelry purchases!
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October 2023 by Cassandra
I’ve been going to Diamond Mine for a little horse trading now and again for 6 years. I’ve always trusted them (learned the hard way by shopping the same product all over town!) Diamond Mine always came out ahead. The appraisers are so knowledgeable and friendly and fair and just because there’s no monkey business doesn’t mean they don’t love jewelry too! Which makes for a fun atmosphere. Not only did I get a little something for my gold and pave diamonds today but picked up the prettiest color 14 k amethyst set (attached) on the way out at an incredible price! I’m glad Diamond Mine is here! Their offers are always the best and I never know what I’m going to to find. The staff love jewelry as much as I do! Give DIAMOND MINE a try next time you have a little something to sell or need something new. You will not regret it!
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September 2023 by Joe Doe
This place low balls worse than the pawnshops. If I can give this place a 0 I would. Horrible place to sell fine jewelry. The lady knew I had a beautiful ring and made a low ball offer but made a decent offer on a bracelet that didn’t weigh anything. That’s how I knew this place is a ripoff!!!
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September 2023 by Sheri Bledsoe
Lorraine is so amazing I’m glad I found her again after premier Pawn ❤️❤️ She will take good care of you.
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July 2023 by prohorseproductions
The best kept secret in Colorado for jewelry!! If you want something unique and special - don’t buy your jewelry until you come here!! I’ve been coming here since 2012!!! You can buy and sell here - GREAT SERVICE AND FANTASTIC VARIETY!!!!!
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July 2023 by Elaine Lalík (2•Müch)
They went above and beyond and pat is the watch wizard you guys definitely come by
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January 2023 by Pamela Mortel
Superb customer service! Lorraine got us in and out in no time and we received an offer we were satisfied with. Highly recommend!
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November 2022 by Regina Johnson
Go in at times to look for watches and jewelry. Great service go for watch band repair, battery installation. Staff is great, very customer service oriented and friendly. Fair prices as well. Highly recommend.
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September 2022 by Renee Coltharp
Agreed to help with a wedding set by helping find an existing setting and would sell us the stones but then decided that would be too much work so refused our business. Any company that refuses to take business is not worth a customers time or money.The owner called me personally and is going to help us, Kurt, (owner) has always been a stand up guy and quality trusted businessman. I know he worked hard to build this business and didn't think he was running it this way. Perhaps a breakdown in communication with staff but happy I can do business again with a company I've known for years and can be trusted for high in quality and customer service. Thanks Kurt!!!
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September 2022 by Renee C.
Know they owner who said would help find an existing wedding set setting and we could buy the stones and setting from them to be put together but then couldn't br bothered to let us look at a catalog of settings. Employee refused to let me talk to Kurt and told us to just got through Etcy. Terrible way to run a company by refusing business and bring incredibly rude to boot. Take your business to someone who appreciates it, dont waste your time or money on a place that obviously doesn't.
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August 2022 by Michael Crow
Well you guys missed out on five grand worth of gold I'm Italian I come from the Gallo macaroni family so you guys should maybe treat me with a little more respect it's okay I went somewhere else and I made $15,000 today on my gold sorry you guys were rude and missed out on a good opportunity
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August 2022 by Michael C.
Worst place I've ever been to don't go here I'm Italian and I was bringing in a lot of gold and they didn't want to deal with me they called the police cuz I waited outside their parking lot until they opened cuz I had a lot of gold and I didn't want to get robbed I felt safe in their parking lot so I had to go somewhere else and I made $15,000 on my gold they missed out on a hell of a profit they're very rude I would not go here at all you'll get a better deal if you go somewhere else coming from a true Italian
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April 2022 by Shahnaz Hosseini
If I could I would give this place zero rating because of their customer service and the ugly old rude lady that works there!!!Don’t give them any business there are other pawnshops in town that are more decent and love to have your business!!!!!
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March 2022 by Dick Long
Pat and Sam are great. I've been here a few times. They give me top dollar and they have a very welcoming environment. Go see them!