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January 2024 by Vincent Travis
The experience was fine. Paid cash, and, was treated well. The car, however, does not have the safety features I wanted; no remote cargo door opener that I asked for; so, I am not a happy GM Customer, even though this is my fifth GM product. The sales people were fine, but, this car turned out not to be the car I wanted. Therefore, I am not a happy customer.
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January 2024 by Rick Reinhardt
Gregg Barnes welcomed me with a smile and positive attitude and then answered all my questions and addressed my concerns in a professional manner. The waiting time for my auto was exactly what he said it would be. I am very pleased with the experience and will continue to do business with your dealership. Thank you.
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January 2024 by Nicholas Provencher
BUYER BEWARE OF PRICE CREEP.We get the estimate and it comes out to $1100 for the repair. We approve it.Get a phone call from the service agent, it's now $1400 because of "Taxes and Fees." Fine. We order the repair. Get told it should be ready by Monday.No phone call Monday.My wife goes to pick it up on Tuesday, and we have some girl who's been there for a whole 2 days telling us it's now $1900.Get our technician to show up, he doesn't remember how much he gave as an estimate. At least he brought it down to under $1400, which made this a 2-star instead of a 1-star review.Oh, and we still don't know what happened to have the price jump $500, so I'll be taking the truck to another shop from now on.
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January 2024 by Jami Himes-Jacobs
We had the most wonderful car-buying experience last month. Derick was our assigned sales person and he was a joy to work with: knowledgeable, honest, and not pushy at all.He showed us a few cars based on our interests and needs but gave us space to work through our choices. During our time there, Logan, a manager, came out and introduced himself. Together, they made us feel like we were just as important as someone there to buy the most expensive car on the lot.We visited a handful of dealerships and, while we didn’t have a negative experience at any of them, Derick, Logan, and the whole team blew all the other dealerships out of the water with their hospitality, willingness to work with us, and kindness. I highly, highly recommend working with them.I am absolutely in love with the car they sold me, but when it comes time to purchase a new one, I will 100% go with them.
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December 2023 by Brooke Abbott
I worked with Chandler and the whole process went perfectly! He was kind and polite. Very helpful, and communicated! I love my new car so much. If you end up at this dealership, use Chandler, he did a great job!
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December 2023 by Cesar Valles
Recently stopped by out of curiosity to look at newer model vehicles. Mohammed did a great job asking the right questions and answering back to anything he was asked. Once we found the right vehicle we wanted, Chandler helped fill in any requests we had and made sure to always have everything done in adequate time with care. Will definitely be coming back for more vehicles in the near future. 10/10 recommend going thru Mohammed and Chandler ?
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December 2023 by Lynn Biebel
Many thanks to the team at Celebration for helping to purchase a new and safe car for our family. We knew what we were looking for and Chandler was responsive to inquires and helpful in recommending options that they had in inventory. He was easy to work with and engaged with us which helped earn our business. The “buying” process was friendly, respectful, and they listened to what was important to us. Thank you Chandler, Joel, Charlie and crew for helping us drive away with a car that will fit our needs for years to come!
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December 2023 by Diane Voyles
We had been researching and shopping for a new car for a few weeks. On a whim, and after we’d looked at several other cars at other places, we pulled into Celebration Chevrolet to see what they had. The showroom was neat as a pin, the cars inside were gorgeous, and our salesman, Blake, was delightful, professional and very knowledgeable. If he wasn’t 100% sure of an answer to one of our questions, he looked into it and within a minute or two, he found the answer. After test driving a 2024 Trailblazer, which we LOVED, and taking a tour of the facility including the Service Department, we bought the Trailblazer. The price was right, the process was smooth and we are thrilled with our new car. Couldn’t be more pleased!
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November 2023 by Loki L
10 stars all the way!I've been a customer for past 10 years, but this is the first time I have purchased a car from Celebration Chevrolet.Ahmed Diriye was incredibly pleasant, helpful and patient whenI came in with the idea of needing a used SUV under 20k for a city only use. I had one in mind that i saw on their website, but he discussed few important things with me first, and then offered me a different one that was priced a little lower.I really appreciate his pleasant attitude, you could tell he's a pro in this profession. The best part was , he wasn't pushy or condescending, even when I asked a million questions, just to be sure I understand the whole process.I left with a nice car with 30K miles on it. Thank you Celebration Chevrolet.
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November 2023 by Lindsey
This is a great spot to take your Chevy. I've been going here for oil changes for a year and the service providers have always been really nice and explained to me the upcoming maintenance on my car. And it's all automated and easy to pay and get out of there in a timely manner!
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November 2023 by Matt and Jean Vikdal
Two salesmen Chandler and Zach were amazing in communication and following up. Although young and lack some experience and knowledge they both desire to learn and please the people they serve. I would recommend them if you are looking for a vehicle to buy. Two thumbs up. ????
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November 2023 by Tameka McMillan
I recently purchased a new vehicle from Celebration Chevrolet. I worked with Mohammad. He was very polite and helpful. I knew what vehicle I wanted and I wanted to take a test drive. He took care of everything seamlessly. Once we returned from the test drive, I knew I wanted the vehicle. I had already crunched numbers and knew the approximate numbers. He did not attempt to offer me anything I did not ask for. it was a pleasant experience as far as car buying goes. Once I filled out the application, everything was smooth sailing and I was out of there in a reasonable amount of time. I would also like to shout out Joe the manager for all of his assistance during this process. These 2 gentleman made the car buying process easy. I would definitely recommend working with them on your next vehicle purchase.
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November 2023 by DJ King
This is probably the worst customer service experience I’ve ever received at a dealership. Paid them $200 to evaluate a car that broke down. it took them almost a week for them to even look at my vehicle just for them to tell me that nothing was wrong. The day that I picked it back up from this location. It broke down a couple hours after with the same issues I brought it in for. I try to call the service area which is extremely difficult to get a hold of and was guaranteed that my vehicle would be expedited and looked at on Monday. It is now Wednesday and my vehicle has not even been serviced at all. I finally went to the location in person to see if there were any updates and the representative couldn’t even find my keys. He finally locate my vehicle and was sitting in the back parking lot collecting dust. Tried to talk to the manager to see if I can get a refund for the incorrect diagnosis I got on my vehicle. However, again, the managers never available When you need them. If you need a Chevy serviced, there are better places in the area to take your car to don’t expect these individuals to care. Everyone at this location was extremely unprofessional. I ended up having to get my vehicle towed to be serviced somewhere else. Worst experience ever.
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November 2023 by Kwazi Dennis
Genuinely the worst customer service I have ever encountered. I have been waiting a year for a repair on my vehicle’s heater and they told me to come in to drop it off so that the repairs can be done Friday afternoon.I had to call them just now to figure out that my car MIGHT be ready on Monday and they have yet to even start working on it. This coupled with the fact that they made zero effort to accommodate my missing car while I had it in the shop. I had to take it out to find that they left my car sitting for months, killing the battery and forcing me to buy a new one. The car was hardly put together at all when I picked it up.Now my car, which has been waiting for repairs for a year, is not at all a priority for repairs. It MIGHT be done on Monday, but then again who actually knows.If I hadn’t made any effort to reach out to Celebration Chevrolet on the repairs for my car that they sold me then I’m sure they would’ve just forgotten about my car.I have given them so many chances to do better, but I will never buy a car here again nor will I take my car here for repairs again.Hopefully I get my car back this year, maybe
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October 2023 by lisa clements
Mr. Williams was a very nice gentleman. Extremely knowledgeable was very kind humble speedy customer service was over the top. He went above and beyond to make sure that my visit was. Nice, pleasant and quick.his customer service skills are over the top loved him dearly.I could not avast for a better representative through celebrate Chevrolet.Thank youRespectfullyLisa Clements
