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November 2023 by DrKevin Noffsinger
I have been going to Ellis for over 10 years. They have earned my trust and done excellent work every time. Preston, Jim and Kylie are always honest and up front and let me make the decision after all my questions I ask. I own my own business and appreciate their honesty. I refer everyone that asks for a dependable and reliable mechanic.Services: Tires
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November 2023 by Joanna Harper
Been using Ellis Automotive for all our needs. My 2006 vehicle has been fully maintained by Ellis this whole time.... it still purrs. I trust them to be truthful and competent in their diagnosis and repair.Services: Air & cabin filter replacement
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October 2023 by Tim Pegg
This shop is awesome!Had an issue with my Raptor, and the Ford dealers I contacted could not even get me an appointment for at least a month (standard reply from Ford lately).I called Ellis and explained my issue, and they told me to bring it in right away.They called me within a couple of hours and said it was repaired and ready to be picked up, at no charge! Who does that anymore?!The Ellis team is very professional and courteous and listens to your vehicle concerns.I finally found a shop I have faith in, as they were honest and reliable. These qualities are pretty rare anymore, and you have gained a new customer. I will be telling friends and family to use you in the future if they need a shop they can rely on.Thank you to a great team of professionals!Service: Electrical repair
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October 2023 by Jeannette Calvo
Ellis came to the rescue. My alternator died and I needed to get it fixed immediately. My regular mechanic didn't have availability until the following week so I did a Google search and called Ellis based on their excellent reviews (4.8 out of 5). They got me in same day and completed the job that day. Very reasonable pricing and they were honest and very courteous.Additionally, yesterday on my way home from work, my check engine light came on. I spoke with Kiley and he told me to bring the car by anytime and they would check the codes. I took it first thing this morning and they were able to have a look. It ended up only being a bad gas cap. Although they spent some time diagnosing, they only charged me for the gas cap.Ellis has definitely earned my return business due to their responsiveness, honesty and courtesy. I highly recommend.Services: General repairs & maintenance
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October 2023 by Olivia Laurienti
I had a really great experience with these folks. After three mechanics in a row who egregious overcharged me or were shady, Ellis saved the day! Repairs were done well, quickly, and for an affordable price. Bonus points because the staff was so kind to me and they communicated well when they had to order a part.
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October 2023 by Elizabeth Hopkins
We’ve been bringing our cars to Ellis for over a decade and for me, the true sign of a good business is reflected in how customers are treated when things don’t go as planned. When we encountered an unexpected issue, Ellis was there to make it right. Thank you Kiley and Jim for your constant professionalism. See you next oil change!Service: Oil change
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September 2023 by John Barnett
Great service, truthful staff. Brought my car in for brake pads and rotor replacement, which was done my another company. They didn’t have the tools to perform the job so I brought it to Ellis, they re inspected the rotors and pads and said that there was no need for it. No damage and it was in good condition. And they didn’t charge me for their time.
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September 2023 by Garry Hutabarat
Brought my potential new car in for a pre-purchase inspection and they were extremely professional. Front desk seemed to know their business and felt genuine and honest about their diagnosis. I will definitely come back for future maintenance.Services: Vehicle Inspection
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August 2023 by Matthew Higgs
This was my first time going to Ellis after multiple recommendations from friends.I was having issue starting my Toyota.They got me in earlier than I expected! Quickly diagnosed the issue! Gave me a fair quote! And oh my gosh… they had it fixed the next day!Services: Electrical repair
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August 2023 by Danika Dewolf
These gentlemen are fantastic. They put in every ounce of effort to get my vehicle fixed right. As was honest when it was baffling. I ended up super sick and wasn't able to get my vehicle right away. They had no problem keeping it at the shop for me. Definitely 5 stars from me. Thanks, Jim, and to all the guys in the shop.
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August 2023 by Cindi Johns
I don't know where to begin to tell you all how wonderful Ellis Automotive is. Jim and Kiley bend over backwards to make sure they provide superior service, both with the auto repairs & maintenance, and with their customer interaction. They remember faces, and names, and our cars. They are honest. And they always try to do what's right and best for the customer.I can't remember the last time that my repair bill actually ended up as much as their initial estimate.But most recently they gave us a real above-and-beyond service.We had a 23 year old Nissan Frontier truck that was a fabulous vehicle - I would highly recommend - but it was clearly on its last legs the past couple of years with the repairs and $$$ that began to pile up.With this most recent issue, although these guys weren't able to fix it (which was a first!), and they recommended a visit to a Nissan dealer service dept, they spent quite a bit of time with us answering our questions and offering recommendations on how to move forward. Because, in addition to this latest issue, the truck had simultaneously been totaled by our insurance company due to hail damage. We really needed to get a new vehicle. And having said this, Kiley offered to inspect any vehicle we wanted to purchase, for free!And they did.And we have a new car that we will continue to take to Ellis for service. These guys rock!
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August 2023 by Zeth Specht
The guys at Ellis are always friendly, fast, and most importantly, trust worthy. They will always recommend the best/most cost effective repair, even if it means they make less money in the end. They’ll offer what’s truly best for the customer which I have mad respect for. Never taking my vehicles anywhere else again.Services: Electrical repair
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August 2023 by Victoria Perry
Great automotive repair place. Been going here for at least 10 years and always taken care of! Jim is a staple there and always willing to answer any questions I have. Kiley is always friendly and informative and never surprises me when it comes to bill. Honest and kind !
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August 2023 by Shrijana Bhatta
Ellis Automotive Car Care Center provided top-notch service! Their team was knowledgeable and friendly, ensuring my vehicle was in the best hands. Highly recommend for anyone seeking reliable and efficient car care. Thanks, Jim!Services: Electrical repair
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July 2023 by Gail Stanley
My car would not start after stopping because I picked up a nail in a tire that went flat very quick. I had to have it towed, I was almost at the end of driving a rider with Lyft to their destination and in an unfamiliar location. My insurance had scheduled a tow to Pep Boys but the tow truck driver recommended Ellis and was in same shopping center. Ellis is family owned and highly recommended. They were not able to determine actual cause...I have a Saturn Vue Hybrid. I was able to find Mile Hybrid Automotive and Ellis was interested in outcome as well as information on a specialty mechanic for future reference. Ellis did not charge me anything. I will recommend them as well as use their services in the future.
