-
February 2024 by Benny Volleny
They were very helpful and fast. They accommodated me in every way.
-
January 2024 by Joleen
Complete rip off!!!!! This company and the manager C.J are thieves. If I could give 0 stars that's what they would get. STOP TRYING TO CHARGE MY CARDS!!! YOUVE TAKEN MORE THAN YOU SHOULD HAVE ALREADY. 1,600.00
-
January 2024 by Anthony Loch
Would give 5 stars but I called on a Friday to hold a car because my insurance is paying and was only covering 30 dollars a day. I was told no problem and to call on Monday and would be taken care of. Called on Monday and no car, I was forced to upgrade. Felt like a scam to upsell
-
January 2024 by Quacy
Probably one of the busiest enterprise locations I've visited in a while, but despite how busy they were, Ashley Walden was super helpful and professional at the beginning of my rental and when I finally returned my vehicle I was able to close out the return quickly and I received a courtesy ride back home. The driver was a friendly guy by the name of Jonatan Colbert.I will definitely be back in the future.The only constructive feedback I would give the branch is that it is nearly impossible to reach anyone there by phone, but I suspect it's because of how much traffic goes through that branch on a daily basis.
-
January 2024 by Cliff Smedley
Bunch of unhelpful kids ... Do NOT take your business here. Go to National Car Rental instead! ... Followup - Emailed regional manager. She dismissed my concerns without addressing them. I've asked her for the contact info for her boss.
-
January 2024 by Randy Haines
The folks at Enterprise were great! They took me to and from the auto body shop where I was having work done. Bashir took great care in making sure my rental experience was perfect. Thanks!
-
January 2024 by Luke W.
THIS SUCKS!!! Ugh stupid wait had me for 30 minutes barely any people working there it took forever.
-
January 2024 by gina washington
All the staff members were friendly and very helpful. I will definitely recommend and go back.
-
January 2024 by Ryli Bass
Was traveling from Colorado to AZ over the Christmas holiday and Marco was very accommodating and got us a car quick and got us out of there. We appreciate you all !
-
January 2024 by Jaron Finn
We had my wife's vehicle in the shop for a transmission rebuild which made our claim, reservation, and payments set up all through warranty. Unfortunately we had many issues in regards to the vehicle, and with the payments and after receiving the wrong and incorrect information from the Manager CJ, Ashley Walden; Asst Manager listened to my concerns and understood the situation was not right especially with myself working in the auto service industry as well. In a nut shell if it was not for Ashley's customer service, patience, and professionalism who knows if I would be back or recommend. After Ashley took care of the issues, I will absolutely recommend Ashley and her team any time for a rental vehicle and also the 104th location as well. Thank you Ashley for doing you're job!!!!
-
January 2024 by whitney wilson
Marco helped us during our visit he was very knowledgeable and efficient!
-
January 2024 by Esteven Douglas
I would have gave this location 5 stars on the rental agents alone but the choices of vehicles are not good and the rentals are run down to the point where they might breakdown on you..
-
December 2023 by Lesley V.
Great service,had no issues,reliable car will definitely rent here again. Loved the car we rented had no issues. Thanks for all your help
-
December 2023 by Amanda
Ashley has great customer service and made everything quick and easy
-
November 2023 by Jeff Steber
Reserved a premium XL suv and called 30 min prior to arrival and was told they had the vehicle ready. Upon arrival they had a smaller size SUV and not the size ordered. This was reserved over a month ago… we needed to extra space for skies. I was trying to see if I can make the smaller car work went back in and Madison Freman refused to rent and canceled the reservation. I would never rent from this location. No apologies for not having the vehicle reserved, I took an Uber from the airport and they would not drive me back… been renting from enterprise for 30 years and this is a first and worst experience ever! Do not rent from this location and all the one star reviews they get are 100% accurate!
