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February 2024 by Justin Jordan
I was stressing printing my tax stuff, and the staff was super helpful friendly and courteous. Helped out with some courtesy codes and everything thank you all. Cameron and Samantha were the Best!
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January 2024 by Seated
Over the last 5 days, I have talked to, or worked with, 5 different people. This is not hyperbole: each and every one of them was so kind and helpful, in some cases going above and beyond.This has now become my go-to store for printing and shipping. Thank you again to the staff and for their fine work and customer service.Additionally, I am very sorry the staff here has had to put up with the junk from prior reviews, and consequently lowering the average review for this store. Their poor reviews are not representative of this store at all.
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November 2023 by WNAM R
Ridiculously slow slow service my package hasn't left any facility in Aurora for a week now and it was supposed to be delivered yesterday/ use USPS for quicker service or ups
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October 2023 by Jean Alfonso
Paul and Chris were so amazing! Super attentive and outstanding regardless of how busy it was. They also helped me on what paper would be best to print my document.
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August 2023 by Lissette Garcia
I am not used to leaving bad reviews no matter how bad the service is, however I have never felt more disgusted and helpless with the way the man treated us. Upon arrival I realized that this individual was already treating some Hispanic girls badly for not speaking English, I understand his frustration, however there is always a better way to speak to people, especially if you work for costumer service. The guy was arrogant and yelled at us for no reason constantly, he made us feel stupid and his lack of professionalism stands out. In the end we decided better to leave the place and take our business elsewhere. Due to other comments that I have seen here I think his name is Chris, apparently this man does not have the best reputation and has no education.
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August 2023 by Dirar Negasi
I been in this location today about 5:30 pm and the old white guys was so an professional and he seems mad for no reason and he was acting up, after that, I asked for another stuff to help me. There was a white woman she look she’s trying to support him for his own problem. I will never visit in this location. They are racist unprofessional If I can give them zero star I would not recommend this location,and better to use other FedEx locations.
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August 2023 by Audra McLucas - Arellano
Stacie was awesome - she pretty much knew I don't go to FedExs that often, good eye for customer service this one, and she showed me how to use the super easy drop off and confirmation print option. Like wow, customer service ? and you don't get that often these days so I make sure to leave reviews and let them know they're appreciated ? thank you Stacie ?
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August 2023 by Andi Turner
Chris was super helpful! I walked in basically clueless and he got me in and out in less than 5 minutes! Super nice guy.
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August 2023 by Deja Cantrell
This man Chris kept referring to me as male and then refused to apologize saying he does not have to adapt to the LGBT and as I told him if you’re not sure don’t say sir or ma’am as the right thing and if you don’t know how to customer service you shouldn’t have a job the manager refused to make him apologize. And for any other person in the community don’t go here they have 0 respect and their racist against any race other then white here
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August 2023 by Al Mazza
Went in to drop off a package with a pre-paid label. They have a kiosk option which is great. When I needed a little help one of the employees noticed and came by to help. I was in and out in less than 5 minutes!
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July 2023 by Germama1 (Germ)
Paul was sincerely super helpful and friendly. He did my order faster and simpler then I could ever think of. 10/10
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July 2023 by yune hwang
Luckily this is the most convenient and closest fedex. The parking lot is spacious and not in a small crowded lot and the printing services are a wide variety where i can choose to do myself or have it done professionally. Lanie was incredible in helping me in a last minute print frenzy. She didnt have to help as much as she did but she really saved the day for me. Lovely lady with such a personable and friendly vibe.
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July 2023 by Ronald Gooding
Customer service was great ?. I was shipping something to my daughter and the packaging was not the best. The great people at FedEx office assisted us in repackaging the box and getting it shipped. They modified a box and made it work. They really went beyond the call of duty.
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April 2023 by Greg Mazin
Always great service at this location! Would recommend for all of your printing needs
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March 2023 by Justice R.
Ms. Patricia is so wonderful!! Her knowledge, kindness and expertise really helped me to get a very important package delivered to my wife in another state. I can't say enough positive things about her and this location. This team really cares about their customers and they go above ad beyond your expectations!! Thank You so very much!! Please share this information with your team members because they deserve to hear and know how much they are appreciated.
