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April 2024 by Tharun
Delicious subs, hit-or-miss staff, but worth it for the food.
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April 2024 by Leisha Moss
I am so tired of businesses not having all of their products until they close. Went into the restaurant at 8p and they told me they had already dumped out the iced tea. I dont drink soda or sugary drinks. They are open until 9p. Nothing should be unavailable until they close. Do not eat here. Horrible customer service.
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April 2024 by Rochelle Hoffman
I want to thank Roxanne, Alexandria, and the friendly staff at the Briarwood Circle location for the outstanding customer service. I placed an order Friday afternoon and had to change it a couple of hours later, so I went to the store, and Alexandria began changing the order for me. There were questions for Roxanne, who had left for the day but readily answered her phone. I picked up my order this afternoon. The order was ready, the Deluxe Half Platter box was perfectly packed, and Alexandria helped me to the car with all the items. This Firehouse Sub location is the “go-to” store for fantastic service.
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February 2024 by emma savacool
The employees here are wonderful workers and make amazing sandwiches. Best firehouse I’ve been
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January 2024 by Jared Molitoris
Fast service!
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January 2024 by Alyssia Alex
I love firehouse subs! They always make good sandwiches and I like how they support first responders.
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December 2023 by Shayan Zarei
Adriana is an amazing manager. She went above and beyond to help me and my family of 5 today. Great sandwiches and great service. Will definitely go back!Kid-friendliness: Very kid friendly staff
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December 2023 by Preston Kinard
We waited 35 minutes for 3 subs. I suggest ordering ahead.
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December 2023 by Christopher Mason
I always love a Firehouse Subs, the staff seemed to be a little annoyed to be working today. 2 out of the 3 staff acknowledge I was in the restaurant. It wasn’t busy as I was the only in the restaurant. The staff didn’t smile, very short with me and didn’t even put the food into a bag as it was ordered as “Togo”. I was extremely nice to them, smiled gave a tip and said thank for the food they made. They said nothing, not even “you’re welcome.” Customer service is huge, maybe a little training to smile and say anything nice to their clients!!The food of course was on point!
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December 2023 by Jeremy Kast
It'd be real helpful if you had a consistent menu across the ordering options. Your website has a special sandwich. But you only do pick up. GrubHub doesn't have the special. So you're not getting my money. Either deliver or don't have specials.
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November 2023 by Jennie R
Had the pulled pork ? , it was tasty! Needed a bit more sauce ( which I had requested, sad didn't receive), and still a good samich!!!!
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November 2023 by Dave Spear
Adriana was so nice and professional, with a smile on her face. Great
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November 2023 by Rebecca C.
Food was delicious! Service was horrible. Three people working. Not one of them greeted us or looked at us. We waited for approximately 25 minutes for 2 sandwiches. Will not return to this location
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October 2023 by Ry C.
Always slow service. Not a place to eat at if you are looking for a quick get in and get out. This has been an issue for years.
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October 2023 by Larry Laskowski
Took 39 minutes to get 1 sub sandwich on a Saturday aftOnly 2 staff working.Sandwich was so..so. definitely not worth the
