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February 2025 by James Vaughan
Outstanding customer service, and my food came out quick. Thank you!
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February 2025 by Dan
I brought it to them this time to scan a check engine code that wasn’t showing up on a check engine light. They said there was no code. Carmax and another dealer in Parker said there was. A knock sensor. I didn’t pay for the visit but I spent a bit of time dealing with it. I will be back for wheel alignments. But I think that is it.
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February 2025 by Tim
Been spammed with reqeust to review for 3 weeks since taking my car in.
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February 2025 by Carmella Stevens
This place is fantastic, and the team is incredible.
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February 2025 by Rob & Stephanie L
Just got new tires and lifetime alignment done! They were quick and efficient and very competitive with pricing they beat out all of the competitors in the area. John was especially knowledgeable and helpful throughout and outlined the benefits of the alignment regularly, provided a coupon for it, and a report on before and after! His customer service was top notch! We will be coming back for regular maintenance! Thank you again John and Tom for taking care of our family car!
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January 2025 by Eric Greer
30 min to close, tpms came on and were on our way out of town. 25 bucks and on the road before 5pm. Absolutely life saving, thank you.
John up front was AMAZING
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December 2024 by Nicholas
Tom, Nick, and the team were friendly and accommodating.
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November 2024 by Kay
Disrespect. Didn't listen an treated me like an idiot when literally told them what was wrong with with the vehicle. Asked them for paperwork, wouldn't give it to me only sent it to my email an I got my car back in worse shape than when it dropped off. Took it to another Firestone they found the problems they did an found MORE things under a FREE inspection that should of been caught the first time. An what's the SAD part is there was only 2 cars an 1 of them was mine an it took ALL day to do my car but 2 people to do 1 car an then tell me that there was a nail in my tire. Didn't fix it or call me about it until I was there to pick up my car just because it didn't "totally" go thru the tire
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November 2024 by Loc Nguyen
The staff was extremely professional and helpful. Especially, the technician name Nick who was efficiently helped with my tire pressure and repairs. Would definitely come back to see Nick! Thanks Nick!
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November 2024 by Fabio Garcia
I don't recommend taking your vehicle for service here. I took my vehicle to get serviced but my car came back worse than when I took it in. I notice it when picking up the vehicle and called back immediately. The customer service provided by the front desk and John Simonton was unprofessional. I expressed my concerns and they didn't seem to care. I will NOT be returning to this location. If you are thinking of taking your vehicle to this place, think twice!!
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November 2024 by Matt Russell
I drive out of my way to get my oil changes and anything tire related at this location instead of others. One of the managers, Tom, always finds a way to get me in and take care of what my car needs. Today I was helped by a newer employee Nick and he went above and beyond to get me the best price on two new tires. He was very knowledgeable and I really appreciate his help. Thank you for the great service.
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November 2024 by Calvin Heinen
Great Customer Service with a Smile. You can get your vehicle fixed or serviced anywhere. But Great Customer Service is Priceless. And I appreciated their effort.
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November 2024 by Threefold Defensive Training
Took my daughter’s car in for an alignment at the Smokey Hill store, the staff working the service counter was very helpful. We learned about the lifetime alignment option that will allow her get her car alignment redone at no cost across the country as long as she owns her car. We also priced out tires and were able to get all of it done at a very reasonable price that my daughter could afford. Thanks folks.
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November 2024 by Angela Rodriguez
Friendly environment , they pay attention to their customers needs, and great customer service
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November 2024 by Arnold Hardy
John is an awesome manager and this is the only place I’ll go to for my car!
