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September 2025 by Milo Twiford
if i could give less than one star, i would. i have a CD(or time deposit) that i wanted to move to another bank. i was two days past the grace period and they charged $627.32. this was over 5X the interest accrued. I will happily never do business with this bank again and i would recommend all potential customers find alternatives.
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May 2025 by Lance Walker
Worst branch in Aurora
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October 2024 by Gava .0
Account was flagged for fraud activity, understandable...but the manager wasn't professional and really rude about the situation to the point that she Hung up on me, hope corporate takes note about this!
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March 2024 by Alana Morton
So you guys let someone into my account and now I can’t bank with y’all no more? Umm okay ion think so??♀️??
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October 2023 by Lucy Yurts
In this department, Oksana communicates in Ukrainian, Russian and English!?
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October 2023 by Mykhailo Yurynts
Pretty good
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October 2023 by lily
Very good ?
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August 2023 by Grayson McGraw
Good enough bank, I suppose. I was annoyed however that the teller had to call over his supervisor for an "approval" for my cashier's check from my account where funds were no issue.There should be no approval needed. It wasn't a loan, it was MY money.
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December 2022 by Mykhaylo Zhuk
quickly and honestl. never had any problems with this bank) Oksana helped me with the service, she speaks Ukrainian and this is good
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December 2022 by Rodion Svitlychnyi
Oksana is a good worker, she knows Russian, Ukrainian, English.
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December 2022 by Lenor Smile
good bank, employees are responsible and friendly
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September 2022 by Mimi C
I have been waiting for 20 minutes, and they are not busy. But nobody take care of me. It is very bad service. Really do not want to come back this branch.
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January 2022 by Eddie
Certain people entered the stored unmasked and we're not told a single thing. Enforce the mask rule don't want to risk dying simply trying to get my own money.
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December 2021 by Marcie Caswell
I bank at First Bank in Southlands Mail, Aurora, and I have to say, every time I enter the bank smiling faces and warm greetings are there to meet me. All of the employees seem to be very well trained, and work efficiently and expediently.It’s always a pleasure to do my banking business at first bank.
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October 2021 by Tracy C
I have been waiting for 20 minutes, and they are not busy. But nobody take care of me. It is very bad service. Really do not want to come back this branch.
