-
March 2024 by Alana Morton
So you guys let someone into my account and now I can’t bank with y’all no more? Umm okay ion think so??♀️??
-
August 2023 by Grayson McGraw
Good enough bank, I suppose. I was annoyed however that the teller had to call over his supervisor for an "approval" for my cashier's check from my account where funds were no issue.There should be no approval needed. It wasn't a loan, it was MY money.
-
December 2022 by Mykhaylo Zhuk
quickly and honestl. never had any problems with this bank) Oksana helped me with the service, she speaks Ukrainian and this is good
-
December 2022 by Rodion Svitlychnyi
Oksana is a good worker, she knows Russian, Ukrainian, English.
-
December 2022 by Lenor Smile
good bank, employees are responsible and friendly
-
September 2022 by Mimi C
I have been waiting for 20 minutes, and they are not busy. But nobody take care of me. It is very bad service. Really do not want to come back this branch.
-
January 2022 by Eddie
Certain people entered the stored unmasked and we're not told a single thing. Enforce the mask rule don't want to risk dying simply trying to get my own money.
-
December 2021 by Marcie Caswell
I bank at First Bank in Southlands Mail, Aurora, and I have to say, every time I enter the bank smiling faces and warm greetings are there to meet me. All of the employees seem to be very well trained, and work efficiently and expediently.It’s always a pleasure to do my banking business at first bank.
-
October 2021 by Tracy C
I have been waiting for 20 minutes, and they are not busy. But nobody take care of me. It is very bad service. Really do not want to come back this branch.
-
May 2021 by Lalo
Certain people entered the stored unmasked and we're not told a single thing. Enforce the mask rule don't want to risk dying simply trying to get my own money.
-
January 2020 by Dan Gilbert
Slowest 1st bank in the world. ATM doesn't take cash deposits.
-
December 2018 by Seth March
I went to open a new account and Kristina Vasquez, the account specialist, greeted me in torn spandex. I just wanted to open a checking account and had to disclose my yearly salary and many more aspects of my financial status well beyond what should be necessary to just open a simple personal checking account. Plus, I found out there are charges to have an ATM card, and several other services even though this was marketed as a free account. What a disappointing experience.
-
April 2018 by LaTisha Hill
I came in with questions about my account and they called another bank who then called me and told me that I was trying to steal money from the bank. Maybe it was the color of my skin....
-
March 2018 by Nancy Huffman
I've been a customer at this location since it opened and have always had a good experience.
-
August 2017 by Ray Chen
Have not been in the branch for a while after I've discovered online banking with their Android app. However, my past in-person experiences were pleasant. One problem with doing business with a smaller local bank is that it is easy be be outside of their territory with no branch service. Also, it is difficult to get an international wire going, as they have to rely on WF as a proxy. Overall, I'm very satisfied as a customer, and I am super happy that I don't get nickel and dimed by large evil banks anymore.