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June 2023 by Tiffany Smith
Swan's customer service is the best! I will be returning.
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May 2022 by Lydia W.
Worst service ever. Said they needed all my information (phone number, email,name) just to buy a pack of socks. Wouldn't let me check out unless I have it to them so I left.
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April 2021 by Amarie W.
I usually don't come to the Aurora Mall but we came to this mall on Sunday (yesterday) because it's closest to us & it was 10 min before 6pm, when the mall was closing. I had a giftcard for my daughter, ready to buy some shoes for her but when we got there, the male employee working at Foot Locker stood in the entry way & told the lady who was with her son, in front of me...that they were closing so basically it seemed like they didn't even want us going in to look at shoes. I pulled out my phone and it was 5:50pm. I can see if it was 6pm on the dot but you still had 10 min to work....Im pretty sure if we were at Park Meadows they would've let us go in to buy some shoes smh. People are just lazy and don't wanna work these days....while people lost their job, you should be thankful you still have a job. I'm just gonna go to the Foot Locker at Park Meadows to get her shoes.
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March 2021 by Amanda K.
BESTSERVICEEVER! Called them to see if they had a shoe in stock and Heidi was amazing! Didn't treat me like a bother at all! She took her time and was amazing. Walked in the store and was greeted by several happy young men and they made sure we got the shoes that were on hold! Best SERVICE EVER! I will be back for sure!
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October 2019 by Antonio Gashani
Good customer service
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September 2019 by Samantha Gress
Abysmal availability of larger sizes. They said they could order them and have them shipped to my home, but the whole point of going to a store is to try the shoes on. The people were nice though.
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August 2019 by Arta Vigil
Helpful staff, very nice and attentive
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July 2019 by Eric Johnson
Great place I bought my girl shoes there she loves them
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May 2019 by Ragena K
The ladys were great loved my shoes place was nice
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April 2019 by Jacqueline Willis-Harris
Prices are high. Quality sportswear for my daughter! I guess quality cost...
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April 2019 by Ivan Moreno
These stores are all the same now. There is not a special experience like it used to that distinguished these stores from one another.
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January 2019 by Lynn Tannenbaum
Great selection and prices
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October 2018 by Carlos Hernandez
Good service, the girl that helped us was very attentive
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September 2018 by Anthony Rattler
Descent selection. The ladies in there are very helpful and cool. If they don't have it in the store they can get it ordered for you.
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September 2018 by Zakelah Osborne
Even tho I'm late with my response lol! I experienced great customer service from Katrina and Lanise!! They were fast and friendly ... I came dwn to vist friends during my spring break with my daughter and end up buying two pairs of shoes for a bomb price yet sooo comfortable!!! I highly recommend their store because its hard to find shoes in my size. Deff made it easy for me
