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September 2023 by Six Mercer
Having come from Walgreens where they were relying on pharmacists who were no-call no-shows on countless occasions and for quite a while didn't even have a pharmacist. The only way customers would know the pharmacy was closed was to drive their to find a piece of copy paper stuck to the window saying they were closed (one time the sign said "indefinitely" after the day before the paper said they would be open the next day, my only controlled substance that I take for my heart arrhythmia and a condition called cataplexy, had been filled and put through insurance and was sitting on the shelf inside and I couldn't get another one sent to another pharmacy even if I agreed to pay for it because it read as if it had been picked up since it was closed out by insurance)....they had these problems for several months toward the end of the mask mandate.I started seeing a doctor affiliated with Genoa Pharmacy in Aurora Colorado and just for convenience I had my meds changed over to them.It was by far the best, most liberating thing I have had happen with my healthcare, that FOR ONCE in ten years, took a load of stress OFF my plate which has been flowing over consecutively since my illnesses needed addressing in 2012.Holly, the pharmacist who takes care of my slew of medications, sent me a birthday card (the only thing I got for my 49th birthday) after only having been with them for a month. A birthday card! Walgreens gave me nothing but problems that endangered my life with "I don't know what to tell you" and a shrug. It was the kindest, most caring thing that I have gotten from any healthcare provider since I can remember.Now only 4 months later, my insurance dropped me and I've been unable to get in touch with the new doctor who took over most of my meds, so I called Holly to ask for a phone number, instead she called for me and has taken care of my medications for the last 2 months and even put me on a discount cardand I'll be billed, I don't have to pay up front.It has been so easy and such a huge 180° turn around from what I've been dealing with.Holly sends me little notes just to say "Have a great day! *smiley face*" or if I have no more refills coming up, or any other thing that might interfere with her being able to fill my prescription(s) for NEXT month. I normally learned She was the one who told me I'd lost my Medicaid which gave me time to take care of it. If it was Walgreens, I'd wait in line to pick up my meds and they'd tell me they didn't fill them due to an insurance issue.My home health agency who cares for my portacath and hasn't even called me, they simply stopped sending my nurse which has made it impossible for me to run my daily IV's.Genoa isn't your run of the mill maddening pharmacy. Holly is nothing like other pharmacists that work for places like Walgreens, who don't even mention they have a way to discount your meds, which just happened with a $350 medication that got reduced at the window, twice to $124 when I got a bit upset that it wasn't affordable after the first discount, so they asked me if I wanted them to check again. Holly at Genoa would have just discounted it and covered all the bases before I even knew how expensive it was, but she would have, and has, told me either on the phone or with her cute sticky notes that come in every single package of meds with a big smiley face she draws at the bottom and says "Have a great day!" Oh and I get a candy with every prescription. If there's 4 meds, I get 4 candies.It's exactly how healthcare used to be when I was growing up in the 70s and 80s. It was a team that worked together to give you the best care possible. I get that same empathy, and oath abiding, above and beyond concern from Holly who knows my health issues better than my PCP who I've been with for 19 years (woah).So, a very special thank you to Holly and the people at Genoa, who care for me like they would if I was a family member. I don't know how they
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August 2023 by Mo Westberry
I was very fortunate to have found Genoa's Pharmacy. The staff has demonstrated tremendous care and service and, in my opinion, is the best pharmacy in the greater Denver area.
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June 2023 by Heather Rubenaker
I can't say enough how awesome this pharmacy is, and the team. Everyone is super helpful, polite and they go above and beyond regularly. They will be our pharmacy while we are in this state
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June 2023 by Maxasaurus
So I was in the pharmacy on 4th st. In Aurora and Holly was SO helpful… I’m used to the callous troglodytes at CVS so, let’s just say I’m not used to someone who cares, I’ll never use another pharmacy again!
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May 2023 by Jesse Keighin
This is the best in pharmacies, great reliability, friendly and helpful staff
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March 2023 by Joshuab0943
Littelray they messed up my medication refills again for a second time now. Now I have to wait until Wednesday for my medication all just because they didn't ship them out today like they told me they were going to do on Friday.They also had no care to fix the issue and refused to let Me speak with the supervisor.
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January 2023 by Joshua Barnett
Littelray they messed up my medication refills again for a second time now. Now I have to wait until Wednesday for my medication all just because they didn't ship them out today like they told me they were going to do on Friday.They also had no care to fix the issue and refused to let Me speak with the supervisor.
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September 2022 by Erick Marroquin
We partnered with Genoa healthcare recently, they have been a joy to work with, the communication from the Aurora & Thornton locations has been fantastic.Alicia and her team at this Aurora pharmacy are awesome, even got a flu shot while I was there haha. Great option for people that don't want to deal with the big chain pharmacies, a huge bonus is this team clearly cares about their patients. Highly recommend.
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July 2022 by Randel Mcmillin
Extremely clean place and top of the line equipment. Also never have to wait long
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April 2022 by Allen scott
Amazing staff members! A few minor shortcomings, such as calling back for updates (rare though). But we all are frantically-pressed with busy-hard work, so I’ll always forgive the staff for any of those. Plus it’s my own responsibility to initiate those returned calls and I lack that as well! I do recommend them for pharmacy-needs. Just be PATIENT with them please!
