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January 2024 by rebecca andersen
Extremely nice staff and gentle care of pets and owners. Eager to answer questions and be available.
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November 2023 by Louis Estrada
Horrible!!!! Called this morning a little after 8, —advised staff dog injured leg, requested an appointment, and told staff will call back after talking to dr. 12:30 called - nothing. 3:45 called no answer. Received call at 5:30 this evening advising that due to our dog not being seen there in over two years a full exam needed. Ok fine. Staff - first available appointment is in December. This answer took all day?!! Waste of my time. Not upset about so far out with schedule, upset took all day for your lame answer/excuse.Interesting, looked on their Facebook page and staff posted photos they took today for Halloween. I guess this is why it took so long to get answer from vet. What a joke!!!’Why would they be ok with booking an appointment in December when we advised our dog had an injured leg?Will not be recommending them to anyone.So long Heritage Animal Hospital, never again.
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September 2023 by Landon Allen
Best vet around, treats the animals and isn't in it just to make money. Obviously they won't do it for free, but stories I hear from other people make me happy we us heritage
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June 2023 by Nik Giachino
Brought our doodle here after some frustrating experiences with prior vet. What a great place, people, and service. So glad we found Heritage.
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May 2023 by sam mullins
We arrived around 11:45 am with my small dog bleeding in my arms after being bit by a much larger dog. The receptionist wouldn’t even look at our dog because they were “about to go to lunch.”
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April 2023 by Ronald Wiedner
Good quality care without the Nicole and dime add ons. The entire team treats my animals with respect and great care. The give me good honest service for a good price. No 'suggest' test or procedures that are not needed.
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November 2022 by Genna C.
This is hands down the best and most affordable vet in the area. My mom originally started going here and I soon followed. All the staff is amazing. I am always in and out and for a fraction of the cost of typical vets nearby. My mom has gotten amazing and passionate care for her dog while going here.
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November 2022 by Rylie Behr
I was previously living in a different state and using a vet clinic that was subpar. I felt very anxious about finding the right place for my kitty. I called three places before finding Heritage Animal Hospital. I was recommended by a friend and I am so happy! My cat is very nervous around other people, but took so well to the vet tech. They answered all my silly questions and made me feel so secure.
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November 2022 by Alli Marrero-Cummings
Absolute best vet around! All staff is incredibly sweet and caring.
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July 2022 by cherie hoffmann
First visit with Dr. Sprague and staff. We were very happy with the visit. Took 4 dogs for yearly shots and checkups between my son and me and were extremely impressed!
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June 2022 by Genna Clegg
This is hands down the best and most affordable vet in the area. My mom originally started going here and I soon followed. All the staff is amazing. I am always in and out and for a fraction of the cost of typical vets nearby. My mom has gotten amazing and passionate care for her dog while going here.
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June 2022 by Marcy Reyelts
I'm appalled at the lack of empathy by this provider. We have gone here for nearly 10 years. My dog knew no other vet and in her most vulnerable state of dying we were refused care. It all began last October when she had suddenly lost 35% of her weight and they saw it as no big deal. For months I pushed for more answers and to be seen with constant diarrhea and vomiting. I was pushed to see an internist and refused to be seen nearly 6 months after this unless I got an US done. I called on her last day of life, after she had vomited and had diarrhea nonstop for 5 days and had not eaten for 3. She wasn't drinking and could barely move. Again, I was refused care ans told to get an US. Dr Sprague wouldn't even speak to me on the phone and just relayed messages through her receptionist. In fact, I was told, 'it's surgery day and we don't have time, plus we don't treat emergencies.' At 13 years old I didn't need diagnostics, I needed someone to show compassion and comfort for my dying dog and one would think after being a patron for 10 years they might provide that to us. I simply can't believe the way we were treated. Thankfully, I found another vet who saw me within 2 hours and provided my poor girl the dignity she deserved. It worked out for the best as they were the absolute most caring and empathetic vets I've ever worked with and helped my girl pass peacefully over the rainbow bridge where she could FINALLY be pain free. We have transferred care of our other dog and will never step foot in this place again. Unfortunately, this wasn't our first poor experience with this facility and I should have listened to my gut then and not continued seeing them. If you're looking for kind, caring, empathetic vets who actually care about your animal AND you as a pet owner, this is definitely not your place.
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May 2022 by Rachelle Blakeborough
Everyone was friendly, I feel like our doggy was taken care of. Pretty location, nice to have close to home!
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May 2022 by Rick Hebert
Have used them for over 4 years and have nothing but good to say about them.Great Vet
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April 2022 by Steve Brightman
We left Aurora Animal Hospital because of their unrelenting affinity for COVID nonsense to come here with our dog - I'm really glad we did. These guys are way beyond Aurora in every way.. Super friendly and interactive, excellent pricing in my opinion. Smiles on faces, outgoing and engaging, professional and helpful.
