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March 2024 by Amber Bloomer
very fast warm welcoming outgoing she explained it all to me every step of the way she really took the time to m make sure I understood everything I was needing to understand answered all questions or concerns I had
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February 2024 by Nicholas Nelson
Detailed and fast. Friendly always helps!
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May 2023 by Doug G
I called to make an appointment at a location nearest to me, but was redirected to this location as they had an appointment that was more suitable for the time I need it. So I I called that location to confirm that I have a appointment and the person answering the phone was very rude and unhelpful she kept asking my name, repeatedly asking and acting like she could not hear me after several seconds later saying We can’t see you on the schedule when I question what name she was using she hung up the phone when I called back, she was unavailable and and no name was given when I asked of the specific person that was very rude and unprofessional On my last call. This is the way they do business there. I’m surprised they are still around, I then asked to talk to the manager and they said she was in a meeting and was unavailable, typical cover-up for the rude and childish behavior of their fellow coworkers. I recommend not going to this location due to the fact that they’re unprofessional rude and a none customer friendly environment.
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May 2023 by Tim Spahn
My NRA spouse and I came here to meet with Estela Frias as she is a Certified Acceptance Agent with the IRS for getting an ITIN number by verifying ID docs in person as opposed to the normal mailing in of a passport to the IRS etc. Estela was great, very professional and knowledgeable and knew exactly what to do. She made the process easy and I highly recommend her for any tax needs or advice you might have. I'd definitely file taxes with her again!
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March 2023 by Clarissa Maldonado
Yolanda was very helpful and very kind! I'll be coming back!
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February 2023 by rasco dell
Maria Leon Gallardo was very nice, friendly, clear and professional in her service. Great job. Thankyou.
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February 2023 by Family Woman
Great service and fast very friendly and wanted to do my taxes
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February 2023 by Gerald Smiley
It is friendly and nice people working there
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January 2023 by Amanda Bowman
I filed here last year and I didn’t like the service. Because my filer Yolanda didn’t appreciate my presence after I told her I don’t speak Spanish and I am not Mexican but she assumed because I was brown. Most of the employees there didn’t speak good English either. She didn’t get my last name correct on file either when I provided them with my drivers license. I won’t be filing here again
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April 2022 by Robert McGuire
I felt comfortable with the knowledge and expertise of Michelle Castillo. Also she was very quick, professional and proficient.
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April 2022 by Melissa Flores
I love working with Estella Ferias. She is always so prompt and efficient. This is my 3rd year with her and I plan on returning next year. Thank you!
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April 2022 by Tony Torrey
Because the lady that did my taxes was awesome with a capital A.
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March 2022 by Matthew Doolan
I was overcharged and not told till the end. The ladie didn't speak English, I basically had to do everything my self and try to translate to her. I would have been better off filling myself. Very dissatisfied.
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March 2022 by Peter Gombos
They work around my schedule no waiting sometimes this coupons that's always great I'm going to be moving so I'm going to be sad too
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March 2022 by Toni mcintosh
My last experience was so quick and easy. Very helpful!