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March 2024 by T Fitz
Many issues--- 1) Could not log into my account or reset password (cannot reset password without logging-in first). 2) Customer service is a computer (not a live person) so I was not able to get help. 3) Ended-up going to a physical H&R Block tax-preparation center and 2/3rds of the way through preparing my return their system crashed and I had to come back 2 hours later to finish. The tax preparer was great, but H&R Block, as a company, is no longer customer-centric. I'll be going back to my usual EA next year, despite the higher cost.
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February 2024 by Carolyn Kettles
Enjoyed working with Sunisa. Professional, detail oriented, easy to work with. My experience and the outcome of my return was great and I will be using this service for future returns.
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December 2023 by Google user
Very rude and unhelpful lady who answered the phone.
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November 2023 by Roxanne
Very rude and unhelpful lady who answered the phone.
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March 2023 by Rori Jimerson
Ms Anolin is just the absolute best at what she does. So glad she is still with H&R Block
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April 2022 by Amanda Vallo
Lack of professionalism. My experience left me with no trust or faith in the quality of my tax return preparation. My interactions were all harried and rushed and no one seemed to know who I was or what they were doing.
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April 2022 by Nancy Deutsch
my preparer, Nattie, is the reason I come back; she is very knowledgeable and extremely qualified
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March 2022 by Kriss Ricketts
I have been going to H&R for many, many years, because of the work you do. Sometimes I think your prices are high, because you charge for each form. But overall, I am confident of the work.
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March 2022 by Matt Jad
Daniel Streets is extremally knowledgeable and provide excellent service.
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March 2022 by Pam Brown
Have All ways been happy w/ H&R Block.
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March 2022 by Steve R.
I find H&R Block very reliable.
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March 2022 by Bekbulat Abylgazin
The associate was competent and polite
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April 2021 by Mandalynne Nelson
Great service! Things were explained perfectly and gave us a whole new understanding then we have previously had in prior years!
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April 2021 by John Sigler
John was awesome and explained what was happening and how to get a better return next year
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April 2021 by Patrick Corrigan
I like having the piece of mind that my taxes are done correctly
