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January 2024 by Samuel Castro
Wanted to force repairs or services on me all I wanted was a transmission/oil change but they seem to be more interested in emptying my bank account and not caring what I wanted done. If I only have the money for basic services I should be allowed to get those taken care of. I don't like the greedy vibes I got from them
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January 2024 by Mayur Jariwala
I recently visited Ken's Auto Service, motivated by the numerous positive reviews I found on Google. These reviews were indeed accurate. The moment I handed over my Honda Fit, the team pleasantly surprised me by offering a complimentary ride home. They didn't stop there – they also extended the courtesy of picking me up once my car was repaired. The repair on my vehicle was well-done. Ken's Auto Service met my expectations with their outstanding customer care and automotive expertise.
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January 2024 by Amy
Excellent service and care!Even though it wasn't the news I was hoping for my longtime vehicle, Ken's Auto provided a very thorough inspection with actual pictures and explanation of everything.They were upfront and didn't sugar coat anything. They were kind enough to give me advice when it was needed and also gave me a ride to and from their shop, which really helped in my situation.
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January 2024 by Lisa Monkus
I had a GREAT experience at Ken’s when I took my Nissan Rogue in to get an oil change and ready to be sold. They gave me advice about what services to have done and were super friendly. I also felt that the services were a good value and that I wasn’t overcharged. I highly recommend these guys!
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December 2023 by DeCal Smith
Definitely Great Auto Service. The whole staff is educated and know what they are doing. Special shout out to Ryan and Andrew! First class service fellas and I appreciate it. Oil pressure switch and Air induction has my 15 year old car running like brand new. I didn't have the tools to reach the parts but they came though with perfection. They even saved me money without compromising fixing what I needed. I appreciate it! If you're looking for honesty I suggest you try Ken's Auto!
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December 2023 by Leon Paris
Everyone was really nice and a pleasant environment to walk into. What I loved about this visit, they quoted me a price and I paid that price. No hidden costs. This was a nice departure from another experience I recently had. Billy took great care in explaining to me what the service would involve. Shucks, they even offered me a ride back home, but I had already made arrangements. I highly, highly recommend them as someone you can trust to service your vehicle. .
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December 2023 by Jenea House
I have been using Ken's auto service literally since my first car and my mom has used them before I could even drive. They are always diligent, professional and honest. They have made me feel comfortable going to get my car fixed and not feeling like I will be scammed into getting unnecessary things fixed. They will continue to be my go to and my recommendation for car problems
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December 2023 by Kassandra Moody
They are so helpful, and kind, and quick! They offer courtesy rides back to the shop for free to help you pick up your car after it's been worked on. They are also very good about telling you what is wrong with your car in a way I can understand. My favorite thing they do is they send you an inspection report that has pictures of your car, what's good or bad, and the recommended next steps. Love this auto shop!
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November 2023 by Phil Marquis
As a veteran, I’ve travelled a lot, and in most places, I’ve needed car maintenance and/or repairs. Finding a trustworthy shop is difficult. That said, Ken’s Auto Service is one of those places. If asked to check fluids, brakes, or whatever for necessary adjustments, I can completely trust that adjustments are necessary. Their work is outstanding, and I’m confident that things are done correctly, expeditiously and without unnecessary extras. Check them out and see for yourself. Highly recommended.Service: General repairs & maintenance
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November 2023 by Owen
If you're looking around the neighborhood for a quality auto shop, look no further. I'd highly recommend Ken's Auto Service. They've done some minor work on my car before, but yesterday they went above and beyond. My car unexpectedly died yesterday morning (during one of the busiest week's of my year) and I needed a jump start, which had me feeling anxious about the day ahead but Ken's turned the situation around completely. They were not only able to fit me into their busy schedule but also ensured my car was fixed and ready to go by the end of the day.What stood out to me, in particular, was their customer service. The staff at Ken's were the epitome of kind and professional. They communicated clearly about what needed to be done, and there were no surprises when it came to the bill - the price was very reasonable. I'd also like to shout out the shuttle driver who was on time, had a clean car, and just seemed like an all around great guy. In short, if you're looking for reliable and efficient auto service with a team that goes above and beyond, Ken's Auto Shop is the place to go. I'll definitely be back!
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November 2023 by Michael VanBlaricom
The fellas here at Kens are phenomenal. I had been hunting an electronic issue in my car at a multitude of other shops. The fellas here were the first ones to actually take all the symptoms I discribed down and listened to my woes. Then they had it nailed down and fixed in record time! Highly recommend their services. My only auto shop from now on!
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November 2023 by Emon
I took my 1 owner 99 2 door Tahoe with 180k to have a leaking water pump replaced, and about 30 minutes after dropping it off I received a call saying "your motor is bad" and "it would be about $13 thousand dollars to replace it" and "You should really think about getting a new car" after paying them nearly $150 I took my truck to a reliable mechanic and got a new water pump and thermostat. I have been driving my old Tahoe 6 months without any issues. Be careful it may be better to have a second opinion. P.S. I'm glad you aren't denying that you took my money and told me I need a new engine; but even if it was true that you found combustion gas in the coolant. A head gasket or a cracked head is repairable and chevy parts are available for a lot cheaper than a new engine. I'm still driving my truck over 6 months later even through the heat of the summer and just passed emissions meaning that my car is not smoking, ticking or failing, I would highly recommend a second opinion.
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November 2023 by LaTonya Stephenson
This is the first time I ever felt safe with leaving my car. Getting the detailed information for repairs and work. I will recommend and returning for all my car care needs.
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October 2023 by Lucas Duncan
Quick to answer any and all questions I had! Got the parts I'm and fixed my SUV super fast. From first contact to job completion was almost exactly 7 days. They also do military discount on labor, I will be going through them for my future needs
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October 2023 by Jeannie1 Laughlin
They got me right in and completed the work the same day. Nothing in my car was bothered and driving it felt solid the way it was when I bought it. I wish I could afford to have them fix everything in my 21 year old car. I feel like I can trust them completely! I just can't afford it right now.
