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January 2024 by Bladimir Matta
Excellent service, attention is very efficient
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January 2024 by Robin Boa
seriously can't withdraw moneyand only 1 teller I am moving my money
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November 2023 by Leonda Salisbury
I believe these people who work here do for the good of others.Tjankbyoy Key Bank for your friendly staff and great service.
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November 2023 by Rima A
I was in such a pickle with funds on hold, like a bad pickle, and Edgar saved the day. He helped me resolve this and changed the trajectory of my entire day, week, month. The kindness and help was beyond beyond! Thank you so much! -Merima
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September 2023 by Flo Tellez
If you notice he’ll take out money
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August 2023 by Marisol Vizcaya
So disappointed on this Bank Husband Deposit a check for $3,135 the same day I checked balance to make aure money was there and didn't see no pending deposit at all so called customer service,so they can check on their end and the didn't see no deposit or or pending deposits, so I opened a claim, following day I checked balance again to see if check appear, and for my surprise, I was negative$2, thousand and some dollars negative and still not showing the deposit of the check,so went to a branch and spoke to a banker she said ist weird, she didn't see any deposit but only that the check was on hold, she couldn't explain why was my account negative $2, thousand something , and why deposit not showing and the money I I had in there was not able to get out. oh and other things the same day the check was deposite , the money was taken out of the guys who made the check out of his account.. banker at this branch was o negative and rude
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July 2023 by Alvin D.
Terrible place they close early when there not supposed to tellers just stand there and watch the line build up. This place is worser than trying to get a Mc flurry from McDonald's at 12am in the morning.
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July 2023 by Rachel Ortiz
I have to get my money out of this bank.Their has to be a better bank.
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June 2023 by Ghost
They locked me from my account and held my paycheck now homeless because of an old overdraft fee staff is rude and its atm is sketchy outside with a massive parking lot anyone can rob you if ur not in a car
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May 2023 by Yarabid Chavez
I recommend this location to update their hours. This locations actual closing hours are from 20 to 30 min before 5pm.
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May 2023 by Brenda Rocha
I am usually a fan of this bank but today I was so disappointed! I came to realize that I was charged over 100+ dollars on atm fees aside from the atm fees I had to pay at the atms I used. I was never advised I’d be charged an additional fee at the end of the month for not using a key bank atm.I came to try to get asstiance at this bank. The banker was very rude. As well as the lady who helped set up my appointment! Very unprofessional individuals. I know good customer service and this was not it.I needed to speak to a manager immediately and I couldn’t because he or she was leaving early. So ridiculous
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April 2023 by Nick Vizcaya
The ATM needs fixing so bad it's broken literally every time I go please fix this please it's such a hastle and there's no other banks around why don't other people report this it happens so often the past year
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January 2023 by Key Notes
Never has pens or envelopes what kind of penny pinching bank is this also charges more than cash checking places for a money order even though I do have an account here.** Update for response** Get some better customer service and care
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November 2022 by James Howell
They were not helpful when it came to questions regarding resolving on what one needs to do with forms of decease relatives' property.
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October 2022 by A Google User
Jaun Medina helped my friend and I from Hazelbrook LLC, with our notary needs. Jaun went out of his way to save me personally from issues due to my own negligence. My notarization was extremely important for a DMV appointment and on top of this he didn't even want to charge us. You got yourself 2 Keybank customers with that kind of service. Thank you very much!
