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January 2025 by Elviva Pacheco
They are very friendly I like the treatment
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January 2025 by Dan Andersen
My roommate was a victim of a scam by someone claiming to be from Comcast! Everyone we have spoke to at keybank was very friendly and helpful! Luckily the scammers did not get any money! Gary had to open new accounts and it's been a pain! Thanks to Amy Hubbard for making the process much easier and for being there for any questions we have had! We are we don't remember everyone's name! But thank you to all involved! Dan Andersen and Gary Brown
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January 2025 by Andualem Abebaw
Front cashiers they are weird I ask request 10000 my money they say 5000 limit why guys don’t use this branch customer service weird change cashiers
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December 2024 by Tyler Drum
We would like to thank Amy H. (10502 E Arizona Pl #720) for her proactive and eager approach in resolving my spouse’s issue. My spouse had been trying to address a concern with Key Bank, and Amy responded quickly, demonstrating professionalism and providing an efficient solution. In addition to resolving this matter, she also went above and beyond by assisting with another related question, ensuring we received enough support. Her dedication and willingness to help truly made a difference. Thank you, Amy!
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November 2024 by Angela Mendoza
This branch has always been great towards me. Even though it’s a bit out of my way, it’s worth it. Better than going to the one on Peoria and 6th.
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September 2024 by Luis E
The manager thought I lied about information given to me by one of her bankers. She also thought I lied about making an appointment, as one of her employees interrupted her and informed her that I did infact make an appointment. Why would my integrity even be questioned as a patron?
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August 2024 by Miguel Zarco
Sonny the branch manager was HUGE help to us .. Spoke to a total of three branch managers over an issue with my account and in the 10 minutes we spoke over the phone she was the most helpful. Thank you for being a women for others Sonny and helping my family and I!
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July 2024 by Leonel Lazaro Sotelo
Had a bad experience, I do NOT recommend this bank!
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May 2024 by Karen Barber
Elijah, Business Teller, has helped me twice with information on my account. He is courteous, knowledgeable, and understanding. I appreciate his professionalism. Thank you Elijah, I appreciate you very much. Karen Barber
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March 2024 by Joe Raymond
I highly recommend this location! Sunny and Bruce gave me such a good experience!! I am glad to be a new member and cant wait to do business with them again
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March 2024 by J R
I highly recommend this location! Sunny and Bruce gave me such a good experience!! I am glad to be a new member and cant wait to do business with them again
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January 2024 by ABH
They take a very long time here to attend customers. There were two cashiers and both of them take a very long time to attend people. They are also very rude. We waited 40 minutes. Last time we waited about an hour. So upsetting.
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January 2024 by Hassette Mesfin
This bank is so clean. Even with short staff they’re always friendly to me when I come in and always go above and beyond to answer my questions. They definitely need more staff though. Wells Fargo across the street has a lot more people working and I still end up waiting just as long
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January 2024 by Helena
They take a very long time here to attend customers. There were two cashiers and both of them take a very long time to attend people. They are also very rude. We waited 40 minutes. Last time we waited about an hour. So upsetting.
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November 2023 by Stephan Dys
The ATM MACHINE Didn’t dispense the money and the money has been taken from my account. Be careful guys, even I called them but they weren’t so serious about the issue. Update: I called the Dispute Department and they were not professional at all. STAY AWAY GUYS, plenty of banks around the corner and way way better.
