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March 2023 by kiflom mezgebo
The employees are very kind. They have good customer service and are always happy to help.
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February 2023 by Matthew Merlin
The staff here are very kind! Alan helped me with a long process today, and went above and beyond. This man deserves a raise.
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January 2023 by Key Notes
1 starNever has pens or envelopes. What kind of penny pinching bank is this!!! also charges more than cash checking places for a money order even though I do have an account here
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August 2022 by Alán G.
The employees here are Exquistely fancy
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June 2022 by Alecia Whitehead
Sooooo slow at tellers....geez
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April 2022 by blake jordan
always slow, rude, and seem to not know what the hell is going on. I don’t work at the bank, you do so learn how to do your job before making me sit snd wait for 30 minutes to drop off 100 dollars. Honestly just feels like i’m at chucks cheese
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February 2022 by Jason Thomas
Refused service and lied to by employee.Go to the Broncos parkway branch- don’t waste your time here
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August 2021 by Megan Brautigam
Always friendly, and extremely helpful, even when the stamp you "thought" was correct.... was not quite, complete... excellent deposit incentives!
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August 2021 by Elaine H.
My daughter and husband opened a joint acct and acct for my grandson June 10 2021 Peter did something wrong and when they try to sign me up as the referral it kept kicking me out the Blanca manager only way she goes out her way to help you of your Hispanic not if you're black it's now August have been banking with key for 22 yrs and since they got new management they are not worth a dime do not use them nor have a finally member sign up with them only looking out theirselves not the customer contact the CEO still no response left a voice mail 2mos ago credit union you're the owner stay away from Key
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December 2020 by David G.
Terrible customer service and racially biased. My wife went to this location near my office to deposit my corporate payroll check the day before Christmas and was told there would be a 5 day hold placed on it. Are they stil operating in the 1990s? My wife is Latina and was at first ignored and then treated disrespectfully by 2 black female tellers. They were rude and condescending while their lobby was adorned with "black lives matter" propoganda. We had to use another more reputable financial institution to cash the check, nearly ruining our holiday weekend plans. I will be closing my account there immediately after the holiday. As another review mentioned they do not make good on their promotions. Never received my $200 new account bonus. Got nothing but excuses. Bad business, also reported to BBB
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July 2020 by kelli fuller
The people at this bank are very helpful, great customer service...
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June 2020 by Mustafa Sharifi
I referred to this branch for a name change, and they never helped me. after i submitted all the documents, i followed up every couple of weeks for 3 times because the staff of helpless, i give up. they never followed up with and never took care of my business.
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March 2020 by Eric Netson
Not enough clerks working at the counter.
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September 2019 by Larry T
Hates the local community. Road construction on the roads all around and they have parking lot blocked off so no one can go around anything.
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June 2019 by Andy B.
They don't honor any of their promotions. Twice in my relationship with key bank they have not fulfilled any of their promotions. I have banked here for two years and also have a CC with them. When I get paid I will be paying off the small CC and closing the account and going to Wells Fargo. This company has been nothing but disappointing
