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September 2025 by Rick Flintoff
Christian was a great help, very professional and helpful. He is a great member of you team. Please let him know how much i appreciate his help and professionalism
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August 2025 by Anthony Mellick
Great doctor visit followed up a great associate helping with glasses purchase! Would highly recommend!
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August 2025 by Allison Davis
Laura fixed my bent sunglasses. She’s a wizard!
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August 2025 by Kristi Wade
They replaced broken nose pads at no charge. They were quick, friendly and efficient.
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July 2025 by Julie Bose-Snyder
The lady that helped us at lensCrafters was friendly and kind. She offered us different options for ordering our glasses to make it economical for us.
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July 2025 by Shealynn Gonzalez
Ian was very helpful
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July 2025 by Vinny Chavez
Ian was great, fixed my glasses in no time
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July 2025 by Jim Brandt
Ian was excellent in every aspect of our experience!!
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July 2025 by Vishwaas Manjunath
Ian was amazing. My glasses had bent from a long time. He got it back to a great shape, even better than when i first bought it. A very helpful store in general as well
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July 2025 by Tim Hirschfield
Ian was amazing! He helped me replace a broken lens in my Ray-Bans.
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June 2025 by Blev Aden
Very great experience and very helpful Ian helped a lot
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June 2025 by stacey rust
Always professional, helpful and kind. Ian is very knowledgeable and great at adjustments!
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June 2025 by Jeff Wilson
Ian was the best. He worked with me to get the best price for nice glasses. Very professional and knowledgeable. I will look for him every time I go to purchase glasses
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June 2025 by john petrow
Very friendly and knowledgeable staff. Very smooth and easy experience!
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June 2025 by Drew Daniels
Feel very used. Almost as bad as when a burglar broke into my house and stole my credit cards.
Went to location for the optometrist, who is a friend of a friend and quite good and not part of lens crafters. Got my prescription and figured get my glasses there. Work nights and overnights in a hospital so not much free time to make another stop. Got a $650 set of glasses. Wore then for a month and really not good. Caused me to trip and fall on stairs. Eliminated depth perception. Just bad.
Returned to the store just as closing. Couldn't get refund. Told clerk my work hours and that email is preferable to calls. Can't really stop working on a patient to talk and sleeping when rest of world works. Manager calls and leaves vm to call back. 2 days later another vm. Got up early the next day to call and manager not there. Next day vm saying he is closing the claim. No glasses. Out about $700.
No redeeming quality customer care. But the manager can show a big sale to his corporate cronies.
