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September 2025 by Loki L
This was my very first time purchasing glasses from LensCrafters. I was greeted by mr Darwin immediately and I told him what I was looking for.
Mr. Darwin was very pleasant, professional and made this whole process super fun and easy. He provided amazing customer service.
When I picked up my glasses I was immediately approached by an associate , I didnt get their name, but they were sporting super stylish gold rim glasses and shaved head. Great customer service skills, pleasant and professional.
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September 2025 by Larissa Pyne
This place is nothing without Thomas.
Thomas is my favorite employee there.
If Thomas is not there I won't go in, I will reschedule for a day that Thomas is there.
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August 2025 by B. Colin La Borde
I like LensesCrafter at this location: 1. It is convenient, 2. The staff is friendly, professional and nice. You should check them out.
B. Colin La Borde
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August 2025 by Bill
Purchasing eyewear the LensCrafters location in Aurora, Colorado was simply a horror story following the payment I made for two pairs of prescription glasses. Initially they lost my sunglass frames and now I am left with the useless lenses that no longer are acceptable to my new prescription and no frames to use them with. The stories, excuses and failure to speak the truth are simply something I would recommend you avoid. You pay for product and service and they should shutter the business doors of this location!
I was never contacted by these crooks who admitted to loosing my eyeglass frames so I can only hope folks who read this review shop for eyeglasses at competitors who don’t steal frames that were trusted for making new prescription required lenses!!!!!!
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August 2025 by Lyda Preston
Very reasonable and works with your insurance. Even though I didn't purchase frames it looks like they have a wide selection at good prices.
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August 2025 by Estephanie Castro
Great place ! Thomas was such a great help he really took his time in asking all the right questions for me to find the perfect pair of glasses :)
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August 2025 by Kodi Ihm
Thomas took great care of me this past week in getting my prescription installed into my frames. Not only were they incredibly skillful and knowledgeable, Thomas was also warm and enthusiastic, ready to take care of my needs and most importantly in a flexible manner. Definitely will be coming back if I need any adjustments on my glasses. If you want professional care, with your eyes I would recommend starting here.
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August 2025 by Jonas Easley
Thomas fixed my nose pad quickly and without issue! Thank you!
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July 2025 by Katie Ryan
Great customer service and knowledgeable staff. I would highly recommend going to this location for an eye exam and purchase of your Eyewear.
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June 2025 by David
Went in (even though I didn’t get my glasses from here) to get my frames adjusted before a trip. Thomas helped me and was great! Was surprised there was no charge.
Thanks Thomas
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June 2025 by Henry Le
I had a generally positive experience during my recent eye appointment, although I was initially a bit confused, as I wasn’t informed in advance that the consultation would be conducted virtually. Despite that, the process went fairly smoothly.
A special shout out to Thomas, who truly stood out with his exceptional customer service. Thomas went above and beyond, promptly fixing my loose glasses and assisting with everything from navigating insurance details to making purchases. Thomas' professionalism, patience, and willingness to help made all the difference. Thank you, Thomas!
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June 2025 by Stephen B. Wright
Excellent and very pleasant
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June 2025 by Balakrishnan S
Had a really great experience at LensCrafters thanks to Kimberly. She was super patient and helpful. Very polite, organized, and made the whole process easy and not rushed at all. It’s nice when someone actually listens and takes the time to help you. Really appreciated her help — she made the visit way better than I expected.
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June 2025 by Dalia
Our helper Stefy made things super clear and she was very helpful. She was honest aswell
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May 2025 by kmmaurora
I purchased the Rayban Meta glasses at Christmas time for an upcoming trip and forgot that I needed to scan the QR code on the actual box to set up the glasses. I went to this location and Thomas was extremely helpful in getting the glass set up. he scanned the QR code and walked me through the entire set up of my glasses so I can use them on my vacation. Thank you so much for your great service.
