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March 2024 by Sam Whatley
Great Experience! My Ford F350 is my livelihood. I was just passing through town, and started having suspension issues. They diagnosed my problem and I was pleased with the fair price I was charged.They got me back on the road on a holiday weekend! Earl Schwab on Chambers Road in Aurora Rocks the Rockies! I highly recommend this shop!!!
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March 2024 by Serina Gonzales
I normally have no issues with Les Schwab but I waited over 2 hours for an oil change and kept getting told it would be another 5-10 minutes I will not be back to this location
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March 2024 by Shawn G. Lockwood
I came in on Open Range ATs that still had 10/32nds of even wear after 15k miles of light towing, travel and off-roading, a good sign of their durability. I was looking to upgrade to 20" rims in the same tire, but Jarred mentioned they had the next Gen version, the AT Plus. Same specs, still a Three Peak Mountain Snowflake with 60k miles, but the main difference was a beefier looking sidewall- great! Jarred was patient and informative over the three visits to set an appointment around my schedule, getting me signed up for a CC, and showing me a preview of how one tire would safely fit ("We stuffed them in there!") and getting my ok before proceeding. Kudos to Jarred and his tire techs! Friendly, helpful, patient service that made my truck look that much better.
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March 2024 by Lara Bowdish
Let me say first...I HARDLY EVER write reviews. I do, however, feel compelled to leave this for others in case it's helpful.I somehow got a small nail in my tire, and it was losing air slowly, but enough that I needed to fill it with a portable air compressor every few errands. I have a brand new vehicle and thought my dealership could help me out, but after 2 days of trying to reach them through parts, service, corporate and sales...no one could put me in touch with an actual person to help me (and I still have not heard from anyone). I went to a reputable and known tire place, who were so booked out they were going to keep my car for 2 days and insisted based on my description of where the nail was that it was not able to be repaired, but rather I would need to purchase a new tire. On a last-ditch effort to get a new tire (since that's what I was prepared for), he directed me to Les Schwab tires to see if they were going to be faster. THANK GOODNESS I WENT! Amazing Lacey (my son and I decided to call her) at the desk put me in the computer and had my car back in a bay in under 2 minutes. I'm sorry I don't know the technician's name, but he had my tire off in 5...repaired permanently (no new tire needed!) and to top it off, he came to update me on the delay (which was 5 minutes at most), which was that my car was so new that he didn't have the proper torque specs in his computer so he was waiting for correct info before giving my car back to me. I was GOBSMACKED and SPEECHLESS at how great this experience was! I can't tell you the last time I received such prompt, professional, and honest service ANYWHERE! They told me it was a free service they offered, so I tipped my technician. I highly recommend them! Thank you to both of those awesome assests of Les Schwab! You guys made my day!
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March 2024 by Laura Williams
Great customer service!!!
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February 2024 by Максим Плиев
They refused to provide services during business hours.
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January 2024 by Ebony Adkin
After waiting 2 hours to fix a flat I get a call saying they couldn't fix it because my tires were not rated for my vehicle. But I've been there twice with that exact set and they have pulled a screw out of one and nail out of another...
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December 2023 by Sean Tobin
I've been here twice now. Once for their complimentary pre trip inspection, and another time for an alignment. I called ahead to ask if they had any availability for an alignment that day, they said maybe, maybe not buy they could possibly squeeze me in. No problem! I wasn't busy with anything so I brought my laptop along with a few movies to watch in case I was going to be there for a few hours. They got the car in, did the alignment all in a very reasonable amount of time! The car now drives absolutely spot on perfect. I can tell the technician was passionate about his work as well! Very good customer service, very good work and quick turnaround time! Highly recommend this Les Schwab location.
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November 2023 by Josh Graham
I normally don’t do reviews but I feel the need to share/confirm some of the other reviews of this location. I made an appointment two days prior to arriving for the service at 4 P.M. Upon arrival I say I have an appointment for an alignment, I’m told they are backed up (I understand things happen throughout the day) and that they can reschedule my appointment for another day or at another location, this did not work for me so I ask the wait time and am told it will be done by close at 6 P.M. I decide to wait and the truck was done right at 6. When I drive away I immediately notice my truck pulls to the right worse than when it went in, so I call the store back and let them know something is right. I am met with a response of bring it back the next day but it’s not the alignment it has to be something wrong with the trucks suspension (truck is a 2023 TRD Pro Tacoma purchased in January). I bring the truck back and speak with a gentlemen that gets very defensive telling me my truck is lifted and modified, it is not and I just request it gets looked at. I get a call roughly 2.5 hours later saying they calibrated their machine incorrectly the night before and everything was fixed. The entire experience was awful. Why have appointments if you can’t uphold them? Why preach quality but don’t train techs on proper use of equipment? I understand the service was performed but it took 2 trips and over 4 hours due to your mistake and you didn’t offer anything, not even an apology for the major inconvenience and not to mention a two wheel alignment cost $115.00. Needless to say if you need a service done take it somewhere else. This confirms several of the other reviews of this location.
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November 2023 by Aron Tekle
I got there with 5 min left of them being open. I needed a flat repair and they said let’s get it done. Not to mention these guys knocked it out in less than 15min. Zach was great, quick, and charged me $0 for the flat repair. Great team working off of Chambers and Illif. I’m coming back to buy my tires soon.
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November 2023 by William Meyers
This is my tire store. Their competitors Big O Tires prices fluctuate from store to store and visit to visit. Les Schwab is legit, good service good prices. The other tire stores are not trustworthy.
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October 2023 by no noParra
Did an alignment after like a month and a half I noticed my tires worn out from the inside. I took my truck back in and showed the manager there the bad alignment that was done. He proceeded to tell me that the truck was aligned perfectly when I left the shop. He then said that must be the way that I was driving that caused my alignment to go bad. He said he could help me with was to align my truck again. But even after they did the alignment again a second time it was still bad. Just bad service and a rude manager.!! They always say pictures speak loader than words.
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September 2023 by Kendra T.
Here's the thing. Staff is super nice, qualified and above all, provide a service that is top notch. However, they also overprice their tires and won't price match. In the end, you are better off at discount.
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September 2023 by Victor S.
I was going to stay away from chain stores but I was pleasantly surprised at how well run this store is and the service they provided.I had a certified ASE mechanic at a so called pro shop do my brakes and they didn't do the brakes properly they didn't machine the rotors and the car was shaking every time you hit the brake.I decided to give Les Schwab a try.The first thing the lady at the counter told me was your rotors need to be machined,whereas the experienced garage didn't even do it.The brakes and rotors are in good shape after I had to pay $800 to fix the whole car replace the back rotors new brake pads and they machined the front rotors.I couldn't be more pleased with Les Schwab and it's team.I recommend this store for brakes,tires etc.
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September 2023 by Kabul Denver
Stay away from this shop I took my car there to change my break so I can drive for Lyft. A fresh graduated young mechanic wanted me to change my calipers which not leaking no damaged on it at all and asked my for $800 when I asked why should I change it he says that is our policy when we change the break pads we have to change to calipers with it too which is really nonsense reason. I know Les schwab need to make money but shouldn’t rib people in this way. A BIG No of recommendation of this shop and write this view after being customer of Le Schwab for 5 years . This will be my last time going to Les Schawab
