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September 2023 by scott wehrle
Great place to do business with! Our sales rep was exceptional and very pleasant. I got a good deal on a mattress and he let us know of all the discounts associated with the mattress.
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September 2023 by P Taft
Victor was amazing, he asked questions, gave advise and is very well informed on what works. He is also very efficient and so patient. That was my best experience at a mattress store.
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August 2023 by Kiki irving
My experience at the store was wonderful we walked in and Hannah immediately greeted us letting us in that she would be right with us. After she finished with a customer before us she helped us choose between which two mattresses we were initially interested in. After laying on the softer one of course I couldn’t resist and Hannah was the best. Thank you.
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August 2023 by A AP
Sleep Expert: Hannah made us feel welcomed. She was very helpful in giving suggestions on which type of mattress to choose for a restful night. Hannah thank you so much for your help very professional yet friendly. I would visit your store again for any mattress needs
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August 2023 by Sabrina Wieman
We walked in and we were out with in a hour.Jacqueline was amazing!She wasn't pushyShe took the time to listen to our wants and helped us find solutionsShe was very informative with every mattressShe was very friendly and patientI felt She went above and beyond to make us choosing and buying our new mattress.
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August 2023 by J K
Great experience! Cole, my sleep expert, was very knowledgeable and courteous. He gave good advice on purchasing my mattress and box spring.I would recommend this store!
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July 2023 by SR T
I set up my 3 year old daughters new bedroom set today (ordered online) and noticed her mattress sat too low on her new platform bed. I then called over to the Pioneer Hills Mattress Firm and Cole got me hooked up with a new twin 5” box spring SAME DAY! Also, the whole purchasing process took less than 5 minutes.Not to mention, it was also $50 cheaper than any other one I could find online.Thank you for the great speedy service, Cole! She loves her new bed and will sleep well tonight!
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July 2023 by Carmen Villegas
Jackie was awesome!! Suggested the perfect mattress and adjustable frame. Able to schedule delivery in time with our move and made sure we had why we needed- mattress covers and pillows too!! Reasonable and easy purchase!! Go see Jackie- she will take care of you!!!
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July 2023 by Carol Boydston
The sales person Jackee was such a Great help. She was knowledgeable. Courteous, Respectful and an approachable. I truly enjoyed my interactions with her
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July 2023 by T Sky
I set up my 3 year old daughters new bedroom set today (ordered online) and noticed her mattress sat too low on her new platform bed. I then called over to the Pioneer Hills Mattress Firm and Cole got me hooked up with a new twin 5” box spring SAME DAY! Also, the whole purchasing process took less than 5 minutes.Not to mention, it was also $50 cheaper than any other one I could find online.Thank you for the great speedy service, Cole! She loves her new bed and will sleep well tonight!
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June 2023 by Colin Lamberton
this is belated but this store really exceeded my expectations. we went with MF because my father was moving states and we wanted to use a national brand, there was a miscommunication on dates- largely our fault but the manager went above and beyond to make it right. Thank you Jason, and staff for helping us out.
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June 2023 by Chris R
I haven't set foot in this location but their Digital sales capabilities are pretty top notch. You can text the business to ask questions about products and a live agent will help answer questions and place your order with a secure link.I was able to text someone about a specific brand of pillow that they had in stock, they worked to do some price matching with me, then collected some quick information, and sent me a secure link to purchase that pillow. This all took a little over an hour only because I was jumping in and out of work meetings.But based on my digital interactions with their team and ease of doing business and making a purchase without having to go to the store or make a call, I'd recommend this Mattress Firm.
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June 2023 by MaryLois Davis
Hannah provided outstanding and memorable customer service with her consideration and concern for my sister! I highly recommend this store to anyone needing a mattress. (I hardly ever fill out these reviews, but that’s how good Hannah was!)
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May 2023 by Kyle D
Very courteous sales rep, very friendly, very informative. Matched us up perfectly with what we needed and arranged delivery the next morning. Very happy with the experience we had here!
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April 2023 by Matt Gibson
After having a relatively unpleasant experience at a different mattress store, we went to mattress firm to see if we could have a better customer experience. From the second that we walked in, Hannah and Jason had us trying a host of different mattress brands, and laughing the whole time. It was a great experience and we will now have a wonderful mattress.
