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February 2024 by ana castro
The employee on duty prepared a snow, licked it, then placed it in the refrigerator where the ones that customers buy are.
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December 2023 by Serena Cowell Hood
The reviews are right, the place is fine but the yogurt itself is not very good. Some flavors have an odd taste and some are almost watered down? Great toppings, clean bathrooms, and friendly staff at this location, but the yogurt is meh.
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December 2023 by John Sullivan
Arrived at this Menchie’s at 11:25 AM waited five minutes it was supposed to open at 11:30. My little kids and I sat outside in the baking sun for over 10 minutes before we finally gave up and left. If you’re going to be open at 11:30 open up at 11:30 if not change your opening hours. We drove 20 minutes to get to this location. Very disappointing that we had to turn around and leave.
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December 2023 by Barbara Meadow
Worst frozen yogurt ever! The chocolate is just like eating something cold that is colored brown. Has no flavor at all! The cookies and cream was disgusting. This stuff is not creamy at all!
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December 2023 by Guillermo Saldana
11/05/23 cashier in the afternoon with glasses was a 10 great service and hard worker stayed
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October 2023 by Andy Heymsfield
I purchase about 8 quarts of frozen yogurt per week from Menchies on Havana, Aurora. The flavor selection is very good-I order the low carb and/or sugar free flavors. The staff is extremely accommodating, with their goal to make it as easy as possible to place and pick up my orders. I can call them in advance to check on flavors, and to let them know when I want to pick up my order. Of particular note are employees Anna and Brianna, both who are very helpful.
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October 2023 by Sarah
We're here on Monday 9/25 at 7 pm. We walk in and the girl is sitting on the ground on her phone. What?! This young lady needs to be retrained. Her lack of customer service and attitude towards my husband and me was enough to make me never want to come here again.
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September 2023 by Sarah H.
We're here on Monday 9/25 at 7 pm. We walk in and the girl is sitting on the ground on her phone. What?! This young lady needs to be retrained. Her lack of customer service and attitude towards my husband and me was enough to make me never want to come here again.
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September 2023 by Isaac Kern
The yogurt was okay (not much selection), topping selection was fine. One of the yogurt machines made a HUGE ruckus.
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August 2023 by Kelsey Johnson
Oh my god. We just got back from visiting this store 815-830pm. The kid running the register barely looked up from his phone the entire time. A lot of the toppings were out but it's late and I get it. I asked for the key to the restroom and it was DISGUSTING. P*** smeared all over the seat. Water faucet wouldn't shut off. No toilet paper. No toilet seat covers. Paper towel dispenser didn't work. I was so disgusted we left immediately . I am probably just going to throw away my fro-yo if how they keep the bathroom is any indication of their cleanliness. The guy unlocked the bathroom door for me so he definitely saw the state it was in.
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July 2023 by Russell Kenani
July 14 2023, we are a family of 5 we spent $35 at this shop, we have a five year old son, he wanted to use the restroom, they told us they had lost the key and someone had locked it from the inside, we asked them to use the family restroom, they told me the same story, I wonder how they lost them both at the same time. ? very d****
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July 2023 by Martynas Calka
I went in to make a frozen yogurt cup, but left almost immediately without it. I walked in and it smelt horrendous. So much BO. Then toppings were disgusting and split into each other and very low. This is while 3 girls sat around doing nothing while one employee was sweeping. This was around 5:50PM.
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June 2023 by John Versluis
Only had one vegan option, and was out. NOT CLEAN. Do not waste your time, you will be disappointed. NOT PROFESSIONAL.
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February 2023 by Andrea Schleeter
If I could rate 6 stars, I would. Brought my 8 year old daughter in for the first time after school today. She had a rough day in school today, as 3rd grade girls can be mean. The nice lady that was working was very empathetic and gave my daughter her frozen yourget free. It was the sweetest thing of her. ❤️
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December 2022 by Artemis Ravencroft
I love the froyo here, but when I came to get some just now this afternoon, it was closed up. Pretty irritating that I wasted gas. Not even a sign explaining why, and I double checked the store hours of operation. Disappointing.
