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December 2023 by Antonia Mendoza
Very disappointed with this store and with Metro PCS....I was take advantage of and give a computer print out recipe that said I paid $45.not once but twice for a REVVL6 PRO 5G TWO-LAYER DEFENSE + KICKSTAND 13 FT DROP PROTECTION CASE AND CHARGE 45. FOR THE GLASS PROTECTOR THIS IS SAD AND UNFORGIVEABLE BECAUSE I LOVE MY CELL PHONE THROW I pay my bill faithful every month and to be done like this because of some extra money you thought I had I went in for a cell for work what I got was merged lines on personal account paid 180.00 for service that was to case me $39.99 and free new cell ...no no no I am not happy about this at all and now I have gone 4 time to resolve this issue no no mbith cell are off now nov.30. not even two full weeks and more issues wow
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December 2023 by Wilberth pool Pool
The boy David helped me in this store, super friendly and at the same time very informative, great guy, excellent representative, I suggest you come here
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August 2023 by Google user
My experience here was very friendly helpful and informative David was more than helpful
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July 2023 by Fidel Tapia
My experience here was very friendly helpful and informative David was more than helpful
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March 2023 by Antonio Tucker
The add was incorrect and I ended up buying a new phone also they don't offer new upgrades
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February 2023 by Jeffrey “J.R.” Roth
Way overpriced for plans that offer little value.
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December 2022 by Marcella Bulahan
Thanks for your help!
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June 2022 by Justin M.
"Call 611, you have to go to Apple, even though we've made a big deal of merging you're still on Sprint's network, so you'll have to go to a corporate store or call 611". There you go, saved you a trip if you're having an issue with your bill or device. Those are the answers you'll get. I try to go in there as little as possible, but sometimes it's necessary. Every time, same deal. Give them my ph#, employee eye roll because I'm "on Sprint" and now they, inconveniently, have to use a different computer. The individual that "helped" me today(this is after he instructed that I should call 611, so I stayed in the store for 45 minutes, getting my bill straightened out) looked at the issue with my month old device and told me "well, it works. It's just part of it's not working right, but it works". Great, so most of it works and you can't do a warranty exchange for one that fully works because I'm on Sprint... unless I go to a corporate store or call 611. To be fair, I did call 611 again, put it on speaker and put the phone in front of him. He seemed willing to deal with doing his job, but after 10+ minutes of being on hold trying to get to tech support, I decided enough was enough. That's it, all I've ever heard in there; call 611, that's an Apple issue or you need to go to a corporate store even though we sold it to you here.
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March 2021 by Alexandra Vallejos
Have to give this location a 5 star not only were the employees upbeat and helpful they were professional and the store itself made me feel comfortable it was clean ... Plenty of hand sanatizer and safe.. Actually one of the better locations that i have been to. Sorry dude can't remember your name but you are an awesome salesman and I love my new phone and the hotspot.
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January 2021 by joel rodriguez
Really good. Efficient attention.
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December 2020 by Denisse Gamez
Great sales man at this location. Pavel had great customer service skills. He knew what I wanted and needed.
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December 2020 by Latasha Patterson
Pavel m. Very service
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December 2020 by jay martinez
Great service
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September 2019 by James J.
Walked in and was not greeted by either employee. I was only acknowledged when I accidentally activated a security alarm on a device. Not impressed with the service.
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August 2019 by Dee M.
If at all possible avoid this location. We went in just to upgrade our phones. When my next bill arrived I noticed they had added a new line to my account without telling me and my bill was almost double what it was prior to my visit. Even if you have to drive to Northfield or South Colorado Blvd. you will save yourself a lot of money in the long run. Convenience is not worth it.
